Completely unacceptable! Will not go there again! Horrible.
Atmosphere: 1
Food: 1
Service: 1
Cheddar
Ordered an hour ago came to pick up and my order wasn’t even started I tried to come back in at 945 as I had arrived at 1020 ish the lady told me to come back inside in a little as I walked back in another woman tells me I can’t go inside because that’s closed but the online ad says it’s open 24/7 so I’m confused and now I wait in a drive thru line just to pick up my order that I should’ve had 45 mins ago I’d order 24 hrs in advance if I were you I guess..
Atmosphere: 1
Food: 2
Service: 2
Mhyrysaa McMinn
They don't clean anything the staff is incompetent and the food is DISGUSTING and taste like it's been sitting for days.
Atmosphere: 1
Food: 1
Service: 1
James Grandshaw
Took way to long only 1 person working canceled my order and didn't put my money back on
Atmosphere: 1
Food: 1
Service: 1
Gaby Murphy
Tf is the point in having an online deal of the website ever works to order online smh
Michelle Fancher
This place is the shining example on why every one doesn't want fast food workers to be paid $15 an hour when they are incompetent!! A simple meatball sub/LIGHT on the sauce/extra cheese toasted. There was enough sauce on it for 5 subs, BARELY any cheese, & the bun was just soggy disgusting goo, & it's literally a minute drive home for me. The girl working was very nice, but completely incompetent. What ever young man was working on the 12th in the evening, needs more hours & a raise. He was able to get simplistic orders correct.!!!
Lisha Hall
I ordered delivery #24 #23 and 12pc cookies this is what I received from them I have no sauce for my salad but my bag has been sauced down I called the store as soon as I received my food nothing no answer the delivery driver from doordash asked for another bag they told him no so being stressed about food prices and not having a car i order subway to get myself food 38.96 with food from subway for what my sauce to be everywhere but on my salad
Kid-friendliness: Yes
Wheelchair accessibility: Yes
Atmosphere: 1
Food: 1
Service: 1
Joe Gumpl
Bread was stale and hard and how you not going to have restrooms in a dine in restaurant they have been out of order for 2 weeks at least I thought that was illegal
Food: 2
Service: 5
Jenifer
Ordered a BMT with mayo and got a mayo sandwich with a side of meat. It was so much mayonnaise that it soaked through the bag. I took it back to the store. The worker remade the sandwich with a lovely side of attitude and resentment and then told me they swipe the mayo three times to just order it on the side next time. The bottle hole was significantly larger than other subways there is no way that they don't know that too much is coming out of the bottle. I had to tell her to stop because she was putting too much on for a second time. I explained this identical sandwich has been order dozens of times and never have I gotten one that was inedible due to being soaked in mayo and soggy. The second employee was dancing and twerking in the store while there were 3 customers in there. Just don't do it. Go to another Subway. The east market location is good. I almost forgot to mention that the fresh vegetables and the containers had visible frost from the freezer on them. They clearly had been frozen and not fresh at all. Just don't, they will make you sick.
Atmosphere: 1
Food: 1
Service: 1
Jae Hudson
Go to a different subway. Trust me!! Unless you want to be basically robbed for your money and want to eat soggy cold food and wait 35 minutes to get laced, then call and get a "uhmmm sorry but thanks for your money."
Tried to come at 6:00 am .. BOTH DOORS WERE LOCKED AND IT WAS A CAR SITTING OUTSIDE..THIS LOCATION IS 24 HOURS YET NOONES THERE !!!
Service: 1
Danielle Ramos
Here is my salad I ordered a number 30 only thing I subbed shredded for provolone. It’s missing spinach black olives and I was only gave a small handful of lettuce. When I went to take it back they asked for a receipt which they did not give me and would not pull up the order. Would not give missing items for salad nothing.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Salad
Peter Haigh
Abysmal service. Ordered online and went to collect, ready in 10. Got to the store and wasn't even acknowledged. Waited 5 minutes and went up and asked. They were clearly short staffed. I've been on store for 50 minutes so far, including the 10 min travel.
Absolute joke, 100% I will never come here again. Needs more staff.
Feel really bad for the staff, rushed off their feet. Trying their best. 100% respect to them. They need a pay rise!
Atmosphere: 1
Food: 3
Service: 1
Dragon Boy
?? y'all app sucks. 8 had to pay full price for a sub I could've gotten for 4.99 I'm really pissed because I'm in disability. And I won't be coming back
Atmosphere: 5
Food: 5
Service: 1
Jabby Jones
Says there open 24hr but everytime I come here at night they say there closed… So what’s the point of them paying you to be there to tell me there closed..?
Completely unacceptable! Will not go there again! Horrible.
Atmosphere: 1
Food: 1
Service: 1
Ordered an hour ago came to pick up and my order wasn’t even started I tried to come back in at 945 as I had arrived at 1020 ish the lady told me to come back inside in a little as I walked back in another woman tells me I can’t go inside because that’s closed but the online ad says it’s open 24/7 so I’m confused and now I wait in a drive thru line just to pick up my order that I should’ve had 45 mins ago I’d order 24 hrs in advance if I were you I guess..
Atmosphere: 1
Food: 2
Service: 2
They don't clean anything the staff is incompetent and the food is DISGUSTING and taste like it's been sitting for days.
Atmosphere: 1
Food: 1
Service: 1
Took way to long only 1 person working canceled my order and didn't put my money back on
Atmosphere: 1
Food: 1
Service: 1
Tf is the point in having an online deal of the website ever works to order online smh
This place is the shining example on why every one doesn't want fast food workers to be paid $15 an hour when they are incompetent!! A simple meatball sub/LIGHT on the sauce/extra cheese toasted. There was enough sauce on it for 5 subs, BARELY any cheese, & the bun was just soggy disgusting goo, & it's literally a minute drive home for me. The girl working was very nice, but completely incompetent. What ever young man was working on the 12th in the evening, needs more hours & a raise. He was able to get simplistic orders correct.!!!
I ordered delivery #24 #23 and 12pc cookies this is what I received from them I have no sauce for my salad but my bag has been sauced down I called the store as soon as I received my food nothing no answer the delivery driver from doordash asked for another bag they told him no so being stressed about food prices and not having a car i order subway to get myself food 38.96 with food from subway for what my sauce to be everywhere but on my salad
Kid-friendliness: Yes
Wheelchair accessibility: Yes
Atmosphere: 1
Food: 1
Service: 1
Bread was stale and hard and how you not going to have restrooms in a dine in restaurant they have been out of order for 2 weeks at least I thought that was illegal
Food: 2
Service: 5
Ordered a BMT with mayo and got a mayo sandwich with a side of meat. It was so much mayonnaise that it soaked through the bag. I took it back to the store. The worker remade the sandwich with a lovely side of attitude and resentment and then told me they swipe the mayo three times to just order it on the side next time. The bottle hole was significantly larger than other subways there is no way that they don't know that too much is coming out of the bottle. I had to tell her to stop because she was putting too much on for a second time. I explained this identical sandwich has been order dozens of times and never have I gotten one that was inedible due to being soaked in mayo and soggy.
The second employee was dancing and twerking in the store while there were 3 customers in there. Just don't do it. Go to another Subway. The east market location is good. I almost forgot to mention that the fresh vegetables and the containers had visible frost from the freezer on them. They clearly had been frozen and not fresh at all. Just don't, they will make you sick.
Atmosphere: 1
Food: 1
Service: 1
Go to a different subway. Trust me!! Unless you want to be basically robbed for your money and want to eat soggy cold food and wait 35 minutes to get laced, then call and get a "uhmmm sorry but thanks for your money."
Restaurantji Recommends
Tried to come at 6:00 am .. BOTH DOORS WERE LOCKED AND IT WAS A CAR SITTING OUTSIDE..THIS LOCATION IS 24 HOURS YET NOONES THERE !!!
Service: 1
Here is my salad I ordered a number 30 only thing I subbed shredded for provolone. It’s missing spinach black olives and I was only gave a small handful of lettuce. When I went to take it back they asked for a receipt which they did not give me and would not pull up the order. Would not give missing items for salad nothing.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Salad
Abysmal service. Ordered online and went to collect, ready in 10. Got to the store and wasn't even acknowledged. Waited 5 minutes and went up and asked. They were clearly short staffed. I've been on store for 50 minutes so far, including the 10 min travel.
Absolute joke, 100% I will never come here again. Needs more staff.
Feel really bad for the staff, rushed off their feet. Trying their best. 100% respect to them. They need a pay rise!
Atmosphere: 1
Food: 3
Service: 1
?? y'all app sucks. 8 had to pay full price for a sub I could've gotten for 4.99 I'm really pissed because I'm in disability. And I won't be coming back
Atmosphere: 5
Food: 5
Service: 1
Says there open 24hr but everytime I come here at night they say there closed… So what’s the point of them paying you to be there to tell me there closed..?
Atmosphere: 1
Food: 3
Service: 1
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