Terrible customer Service!Asked one question and because they busy every body got an attitude!Mary I understand this your first Job keep working on your Ethics!!! The other lady didn’t get a name but who in they right mind would come back after all that cause I asked you a Question? Yall need to tighten up or find a job suitable for you!
Justine Burss
The older gentleman at the counter making the food was extremely rude to me, and was even slamming the door to hear up the bacon. I went to my car and cried after. This was the worst customer service I have ever experienced. (I was also the only customer in here, over an hour before close) The younger gentleman also working, was thankfully polite and helped me to the best of his ability. I also heard the older gentleman not being very kind to him either, I feel bad for him.
Atmosphere: 3
Food: 3
Service: 1
Adriana DeCarlo
I’ve been twice in 8 days. Both times greeted promptly and waited on. Both times PERFECT sandwich produced. Both times the people working the counter were engaging and funny! So I’m confused by these poor reviews from other people… maybe it’s THEM 😜😇!!!
Atmosphere: 5
Food: 5
Service: 5
Chris Pang
Used the subway app and it sent my order to this store instead of the one I was next to. The app is horrible, this is actually the second week in a row it did this. No other food app keeps sending my order to the wrong store. It said this store was .3 miles away when it was more like 20. I just saw the distance and thought I was ordering at the closest one.
Anyway, I tried to cancel my order. The app wouldn't let me, the website it directed me to told me to call the store.
So I did, and got a rude response when I told them of the mistake and asked them to cancel the order. The lady said they couldn't and that I had to do it from the app. I told her the app told me to contact the store. I know they can void the transaction because the previous time this happened they did it. She told me to call back in later after she asked about it. So 15 minutes later I called back and was told the owner also said it couldn't be canceled. I know that's lies because this same thing happened last week to a different Subway and they could fix it. I asked them to void my transaction, told them if they don't I'd have to dispute it, and then her tone got snobby and hung up on me. My mistake for leaving a tip.
I think I'm done with Subway. I just can't justify the quality, service, and price any more, even if I still get a craving sometimes.
Atmosphere: 2
Food: 2
Service: 1
ADHDX2 REACTS
I went inside to order and the front counter lady didn’t greet me or say anything to me then as a approached the counter still no one said anything she was wiping down the white boards then she calls this young kid out to grab something after a couple of minutes of standing there I say something and the lady finally takes my order.Then as a leave I see her greet a white guy as he walks in and ready to serve him.Im not one to cry racism but this is completely unprofessional and flat out rude.
Atmosphere: 1
Food: 4
Service: 1
Isadora Naha
This was the freshest, perfectly balanced sandwiches we have ever had from Subway. To the lady in charge of this store, thank you!
Atmosphere: 5
Food: 5
Service: 5
JAIME CLEVENGER
Worker who I think is the manager said we are closed. He refused to take my order at 9:20 P.M. on Saturday. The sign in the window saids open Saturday until 9:30 P.M. Rediculous! Subway you lost money, because I went somewhere else.😏
James Harper
Sandwiches had no cheese, half the veggies were missing, and some of the sauce was missing. Basically they sent out meat sandwiches and charged for their specialty sandwiches.
Food: 3
Service: 3
Shawn Rentz II
My husband and I normally go to this Subway when we want it. The food is always awesome, and our orders are accurate 99.9% od the time. I'd give this place 5 stars if it wasn't for the gentleman, presumably the manager, that is always there. He is EXTREMELY rude. I don't understand what his problem is, but it definitely ruins the experience.
He yelled at a poor kid tonight (01/09 -8:00PM) because he was working on a delivery order while my husband and I were trying to figure out what we wanted to order. The kid wasn't neglecting us, he'd look up to see if we were ready or not. It was absolutely unacceptable behavior from a manager. The kid was awesome, I wish I had gotten his name. We really felt sorry for him.
Staff is always wonderful, and make my food wonderfully
Atmosphere: 5
Food: 5
Service: 5
Matthew R
Can't follow basic instructions, and deliver an order to someone. Pathetic.
Atmosphere: 1
Food: 1
Service: 1
Mari
Stingy with the meat. Two GrubHub orders have been bread and lettuce with hints of meat. There will not be a third order to this location.
Food: 1
William Afton
Kind staff! Had a great conversation and fun jokes! Also they did a great job on our sandwiches!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Subway Club
Sayeh Ghane
The gentleman taking the order and making the sandwiches was wonderful!!! Great Customer Service. It made my day better receiving the smile and positive attitude…. I usually dont leave reviews, but I was very impressed!!! More people need that kind of attitude because it’s contagious. Thank you again :)
Terrible customer Service!Asked one question and because they busy every body got an attitude!Mary I understand this your first Job keep working on your Ethics!!! The other lady didn’t get a name but who in they right mind would come back after all that cause I asked you a Question? Yall need to tighten up or find a job suitable for you!
The older gentleman at the counter making the food was extremely rude to me, and was even slamming the door to hear up the bacon. I went to my car and cried after. This was the worst customer service I have ever experienced.
(I was also the only customer in here, over an hour before close)
The younger gentleman also working, was thankfully polite and helped me to the best of his ability. I also heard the older gentleman not being very kind to him either, I feel bad for him.
Atmosphere: 3
Food: 3
Service: 1
I’ve been twice in 8 days. Both times greeted promptly and waited on. Both times PERFECT sandwich produced. Both times the people working the counter were engaging and funny! So I’m confused by these poor reviews from other people… maybe it’s THEM 😜😇!!!
Atmosphere: 5
Food: 5
Service: 5
Used the subway app and it sent my order to this store instead of the one I was next to. The app is horrible, this is actually the second week in a row it did this. No other food app keeps sending my order to the wrong store. It said this store was .3 miles away when it was more like 20. I just saw the distance and thought I was ordering at the closest one.
Anyway, I tried to cancel my order. The app wouldn't let me, the website it directed me to told me to call the store.
So I did, and got a rude response when I told them of the mistake and asked them to cancel the order. The lady said they couldn't and that I had to do it from the app. I told her the app told me to contact the store. I know they can void the transaction because the previous time this happened they did it. She told me to call back in later after she asked about it. So 15 minutes later I called back and was told the owner also said it couldn't be canceled. I know that's lies because this same thing happened last week to a different Subway and they could fix it. I asked them to void my transaction, told them if they don't I'd have to dispute it, and then her tone got snobby and hung up on me. My mistake for leaving a tip.
I think I'm done with Subway. I just can't justify the quality, service, and price any more, even if I still get a craving sometimes.
Atmosphere: 2
Food: 2
Service: 1
I went inside to order and the front counter lady didn’t greet me or say anything to me then as a approached the counter still no one said anything she was wiping down the white boards then she calls this young kid out to grab something after a couple of minutes of standing there I say something and the lady finally takes my order.Then as a leave I see her greet a white guy as he walks in and ready to serve him.Im not one to cry racism but this is completely unprofessional and flat out rude.
Atmosphere: 1
Food: 4
Service: 1
This was the freshest, perfectly balanced sandwiches we have ever had from Subway. To the lady in charge of this store, thank you!
Atmosphere: 5
Food: 5
Service: 5
Worker who I think is the manager said we are closed. He refused to take my order at 9:20 P.M. on Saturday. The sign in the window saids open Saturday until 9:30 P.M. Rediculous! Subway you lost money, because I went somewhere else.😏
Sandwiches had no cheese, half the veggies were missing, and some of the sauce was missing. Basically they sent out meat sandwiches and charged for their specialty sandwiches.
Food: 3
Service: 3
My husband and I normally go to this Subway when we want it. The food is always awesome, and our orders are accurate 99.9% od the time. I'd give this place 5 stars if it wasn't for the gentleman, presumably the manager, that is always there. He is EXTREMELY rude. I don't understand what his problem is, but it definitely ruins the experience.
He yelled at a poor kid tonight (01/09 -8:00PM) because he was working on a delivery order while my husband and I were trying to figure out what we wanted to order. The kid wasn't neglecting us, he'd look up to see if we were ready or not. It was absolutely unacceptable behavior from a manager. The kid was awesome, I wish I had gotten his name. We really felt sorry for him.
Atmosphere: 1
Food: 5
Service: 1
5 stars every time
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Staff is always wonderful, and make my food wonderfully
Atmosphere: 5
Food: 5
Service: 5
Can't follow basic instructions, and deliver an order to someone. Pathetic.
Atmosphere: 1
Food: 1
Service: 1
Stingy with the meat. Two GrubHub orders have been bread and lettuce with hints of meat. There will not be a third order to this location.
Food: 1
Kind staff! Had a great conversation and fun jokes! Also they did a great job on our sandwiches!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Subway Club
The gentleman taking the order and making the sandwiches was wonderful!!! Great Customer Service. It made my day better receiving the smile and positive attitude…. I usually dont leave reviews, but I was very impressed!!!
More people need that kind of attitude because it’s contagious.
Thank you again :)
Atmosphere: 5
Food: 5
Service: 5
Loading...