Took 20 minutes to get there, ten to be acknowledged and the two orders I was delivering still had a 30 minutes wait time, absolutely ridiculous
Krystal Walters
Awful location, awful service!! Unsanitary and never again!!!!!! Not worth a penny! I'll drive to a better location than come here again.
brittney Lehman
The manager Noah is an amazing human being!! DoorDash messed up and put my order half way thru (meaning they charged me but never assigned a driver to my order) so Noah took it upon himself to Get in his personal car and drive my order to me!!!! Like what???! Who does that?! Always going above and beyond. This man needs a damn promotion and raise!!!! If you experience anything short of amazing service, Noah will take care of you!!! Thanks so much swensons. -Brittney!
Amber Francisco
I order online- it’s not your typical lights on and they serve you, it’s an express Swensons. My food is always ready when I come to pick it up. My order has never been wrong, food is hot and tastes like Swensons should. When I went tonight I almost got the wrong milkshake and the guy at the window stopped me and made sure my order was correct. Easy and quick!
Kellydanny 2020
Is there an option for a zero star? I have watched my son work very hard for this company (even in some of the most harsh weather) for over 3 years now. Yesterday he received an email letting him know he was terminated because he did not prioritize am online order over an in person order. The email stated he violated company policy by doing this!!!!! First off, an email to fire someone?????? Not professional at ALL! Secondly putting online orders automatically ahead of in person orders??????????? As a parent of young people, think twice before letting your offspring accept a job with this establishment...
Gina McDougall
CANCEL THE ORDER IF YOU'RE TO LAZY TO COOK THE FOOD!!!!!
JOHN LOUIS WATKINS
Thanks BRANDY food is and always on time!
Danielle Fate
Saw the container of patties sitting on the ground while waiting to pick up an order. The guy who was making the burgers was facetiming while making food. This is the closest to my house but I would avoid ordering here again.
Niypo
Lazy worker said I had to place an order online because she was the only person working when there’s 2 workers in there. Lazy and need to be fired
Pokey Piercer
New found love of Swensons. This location has restored my respect and earned back my business from the last several years disappointments at every other location.
Guy here and we was missing some food. Missing all the sauces and had to wait here for an extra 15 minutes just to get our food we were missing and the sauces
Atmosphere: 1
Service: 1
Morgan
Picking up an order from here and watched an employee drag an extension cord over to charge his phone instead of helping his coworkers. Have been sitting here for like 15-20 minutes already waiting, they've clearly got a lot of orders yet I'm sitting here watching two employees on their phones chilling. Sucks when they ruin the experience for customers paying good money for their food.
Service: 1
Vickie Baker
Ordered a coney dog with cheese & onions& didn't get them but was charged for them.
Food: 5
Service: 2
Melissa Mulvane
I am not from the area was visiting. Saw this was one of the only places open at 1 am. It was an amazing choice. Best burger I have had and the bacon was crisp and bun was toasted to perfection. The area felt sketchy at that time of night but the food made the fear worth it.
Atmosphere: 3
Food: 5
Service: 3
Erique Atkinson
They got a team of black gentlemen servin excellence
Took 20 minutes to get there, ten to be acknowledged and the two orders I was delivering still had a 30 minutes wait time, absolutely ridiculous
Awful location, awful service!! Unsanitary and never again!!!!!! Not worth a penny! I'll drive to a better location than come here again.
The manager Noah is an amazing human being!! DoorDash messed up and put my order half way thru (meaning they charged me but never assigned a driver to my order) so Noah took it upon himself to Get in his personal car and drive my order to me!!!! Like what???! Who does that?! Always going above and beyond. This man needs a damn promotion and raise!!!! If you experience anything short of amazing service, Noah will take care of you!!! Thanks so much swensons.
-Brittney!
I order online- it’s not your typical lights on and they serve you, it’s an express Swensons. My food is always ready when I come to pick it up. My order has never been wrong, food is hot and tastes like Swensons should. When I went tonight I almost got the wrong milkshake and the guy at the window stopped me and made sure my order was correct. Easy and quick!
Is there an option for a zero star? I have watched my son work very hard for this company (even in some of the most harsh weather) for over 3 years now. Yesterday he received an email letting him know he was terminated because he did not prioritize am online order over an in person order. The email stated he violated company policy by doing this!!!!! First off, an email to fire someone?????? Not professional at ALL! Secondly putting online orders automatically ahead of in person orders??????????? As a parent of young people, think twice before letting your offspring accept a job with this establishment...
CANCEL THE ORDER IF YOU'RE TO LAZY TO COOK THE FOOD!!!!!
Thanks BRANDY food is and always on time!
Saw the container of patties sitting on the ground while waiting to pick up an order. The guy who was making the burgers was facetiming while making food. This is the closest to my house but I would avoid ordering here again.
Lazy worker said I had to place an order online because she was the only person working when there’s 2 workers in there. Lazy and need to be fired
New found love of Swensons. This location has restored my respect and earned back my business from the last several years disappointments at every other location.
Atmosphere: 1
Food: 5
Service: 5
Recommended dishes: Cheeseburg, Potato Puffs
Restaurantji Recommends
Guy here and we was missing some food. Missing all the sauces and had to wait here for an extra 15 minutes just to get our food we were missing and the sauces
Atmosphere: 1
Service: 1
Picking up an order from here and watched an employee drag an extension cord over to charge his phone instead of helping his coworkers. Have been sitting here for like 15-20 minutes already waiting, they've clearly got a lot of orders yet I'm sitting here watching two employees on their phones chilling. Sucks when they ruin the experience for customers paying good money for their food.
Service: 1
Ordered a coney dog with cheese & onions& didn't get them but was charged for them.
Food: 5
Service: 2
I am not from the area was visiting. Saw this was one of the only places open at 1 am. It was an amazing choice. Best burger I have had and the bacon was crisp and bun was toasted to perfection. The area felt sketchy at that time of night but the food made the fear worth it.
Atmosphere: 3
Food: 5
Service: 3
They got a team of black gentlemen servin excellence
Food: 5
Service: 5
Loading...