Swensons Ghost Kitchen

518 E Exchange St, Akron
(330) 928-8515

Recent Reviews

Sort by
Niypo

Lazy worker said I had to place an order online because she was the only person working when there’s 2 workers in there. Lazy and need to be fired

Pokey Piercer

New found love of Swensons. This location has restored my respect and earned back my business from the last several years disappointments at every other location.

Atmosphere: 1

Food: 5

Service: 5

Recommended dishes: Cheeseburg, Potato Puffs

Brian Patton

Guy here and we was missing some food. Missing all the sauces and had to wait here for an extra 15 minutes just to get our food we were missing and the sauces

Atmosphere: 1

Service: 1

Morgan

Picking up an order from here and watched an employee drag an extension cord over to charge his phone instead of helping his coworkers. Have been sitting here for like 15-20 minutes already waiting, they've clearly got a lot of orders yet I'm sitting here watching two employees on their phones chilling. Sucks when they ruin the experience for customers paying good money for their food.

Service: 1

Vickie Baker

Ordered a coney dog with cheese & onions& didn't get them but was charged for them.

Food: 5

Service: 2

Melissa Mulvane

I am not from the area was visiting. Saw this was one of the only places open at 1 am. It was an amazing choice. Best burger I have had and the bacon was crisp and bun was toasted to perfection. The area felt sketchy at that time of night but the food made the fear worth it.

Atmosphere: 3

Food: 5

Service: 3

Erique Atkinson

They got a team of black gentlemen servin excellence

Food: 5

Service: 5

D A (The Raptor)

So, I regularly order from this place. Because it's locally to me. So it doesn't really make sense that I'm leaving it a one star review, if I order there all the time. however, every time I order here, no matter what day the week what time of day or what I order my order is never correct when I get it and this location really doesn't have very great customer service because they don't have any. It's a satellite store. This means they just take orders online. If you want to complain, you have to talk to your card company or Goodluck with God. For the last year i'd say they have forgotten 1 to 2 items per each order every single time. And I order maybe once a month. Trying to call them about it And it's the biggest hassle in the world to deal with. I would avoid this place. I would not go back and I will not be going back any further. You got my money for 1 year and you took way more than you should have and gave me way less than I Requested. Thanks for your options, but no thanks, I'll just go where REAL Swensons is in the future

Atmosphere: 1

Food: 1

Service: 1

Nick Bianco

The employees working tonight, 2 younger ladies, are out of control. One grabbed my phone without permission. When I told her not to do that, she accused me of having an "attitude" then they both refused to give me my order. I'd like to discuss my situation with someone from Swenson's as I'm not ok with how this unfolded.

Tyler Rager

They fries tested a year old and the building was run down looking, dirty and poor display of resultants name I couldn’t even tell it was sensors ened up driving past it but when I got to the window the lady was playing on her phone with her head down didn’t even notice I was their till I knocked on door, terrible representation of Swenson

Atmosphere: 1

Food: 2

Service: 1

Recommended dishes: Cheeseburg

Christina Marchand

My sandwich and condiments not in

Service: 1

Jennifer Bays

After picking up my bag and getting all the way home I did not get my tater

Atmosphere: 1

Food: 1

Service: 1

CatMom

I was here as a delivery driver. I didn't know about this location. If the food is as good as the other locations I've been to, then this is a great addition! My reason for not giving a full five stars is because, while I haven't had to wait long, the staff always look mopey and hungover. I mean, it is near AU, but c'mon, get it togethe man! Lol

Atmosphere: 3

Service: 4

Terra K.

I was here as a delivery driver. I didn't know about this location. If the food is as good as the other locations I've been to, then this is a great addition! My reason for not giving a full five stars is because, while I haven't had to wait long, the staff always look mopey and hungover. I mean, it is near AU, but c'mon, get it togethe man! Lol

Atmosphere: 3

Service: 4

Bill Hogg

Not impressed. Service personnel barely acknowledged me. I will not be back. Parking area not clean at all.

Atmosphere: 1

Food: 4

Service: 2

Loading...