This is the worst place to work at the mgmt here doesn't know how to talk to people especially veterans they like to bring up your disability when u coach employees as a manager. I do not recommend working for this company Only way to succeed here is to work your way to the top any means necessary
Atmosphere: 1
Food: 1
Service: 1
Rich Timms
Ordered a donut and a bagel. The Boston cream had no chocolate icing on it. It was horrible
Atmosphere: 1
Food: 1
Service: 1
Rob Poirier
Clean location, friendly staff, and as always great coffee.
Atmosphere: 5
Food: 5
Service: 5
Joshua Hergenroder
Food was fresh and flavorful. Crew was really friendly and fast.
Atmosphere: 5
Food: 5
Service: 5
The Emperor
(this was a review that was poor due to bad customer, but the management made the situation right, and thus I plan to actually increase the review to 5 stars.)
We're regular customers at this location, and almost stopped coming here due to bad customer service from a manager (on top of that they were slow at the time, we were the only customers they had to deal with) after the review I was told by the owner to complete a survey, I did and the district manager reached out and sent a gift card which covered our whole usual order. This was something that obviously wasn't necessary for them to do, and on top of that, you'd think it would be only a 25$ gift card at most right? Nope it was a 30$ gift card, and they were super nice and handled the situation very well and with good professionalism. This place has good food, and this time when we came back, the cashier person gave drink recommendations for us, and we tried it, and it really is good. Not only did the customer service situation get resolved, but when we gave them another chance they went above and beyond expectations. Thank you for making things right and actually caring! (Management) You guys successfully recovered us as regular customers. And if anything like this happens again (which I don't think it will) I now know the proper avenues to take to get it resolved. Thank you guys again!
Atmosphere: 3
Food: 5
Service: 3
Carolyn Runyon
Excellent customer service! My coffee and bagel were perfect! I went 15 miles out of my way to come here,and I'll do it every time!
Atmosphere: 5
Food: 5
Service: 5
Elizabeth Roy
Coffee tasted like water, ordered a latte and iced coffee, latte tasted like barely warm milk and iced coffee like water dispensed from a coffee pot.
Deklan Koberna
Worker seemed annoyed to take our longer order. When the food came out it didn’t have our bacon. They realized their mistake and told us to park in a spot so they can bring it out. After 15 minutes of waiting we left. Don’t go here if you want to be valued as a customer.
Atmosphere: 1
Food: 2
Service: 1
Shawn A
Timmy’s is my favorite coffee and this specific location can’t make the same coffee twice. I order the same thing everyday and have basically since this location opened and I’ve never had my todays coffee taste like yesterdays coffee. Today I was served a hot coffee ice cold and I’ll never go here again.
This is the worst place to work at the mgmt here doesn't know how to talk to people especially veterans they like to bring up your disability when u coach employees as a manager. I do not recommend working for this company Only way to succeed here is to work your way to the top any means necessary
Atmosphere: 1
Food: 1
Service: 1
Ordered a donut and a bagel. The Boston cream had no chocolate icing on it. It was horrible
Atmosphere: 1
Food: 1
Service: 1
Clean location, friendly staff, and as always great coffee.
Atmosphere: 5
Food: 5
Service: 5
Food was fresh and flavorful. Crew was really friendly and fast.
Atmosphere: 5
Food: 5
Service: 5
(this was a review that was poor due to bad customer, but the management made the situation right, and thus I plan to actually increase the review to 5 stars.)
We're regular customers at this location, and almost stopped coming here due to bad customer service from a manager (on top of that they were slow at the time, we were the only customers they had to deal with) after the review I was told by the owner to complete a survey, I did and the district manager reached out and sent a gift card which covered our whole usual order. This was something that obviously wasn't necessary for them to do, and on top of that, you'd think it would be only a 25$ gift card at most right? Nope it was a 30$ gift card, and they were super nice and handled the situation very well and with good professionalism. This place has good food, and this time when we came back, the cashier person gave drink recommendations for us, and we tried it, and it really is good. Not only did the customer service situation get resolved, but when we gave them another chance they went above and beyond expectations. Thank you for making things right and actually caring! (Management) You guys successfully recovered us as regular customers. And if anything like this happens again (which I don't think it will) I now know the proper avenues to take to get it resolved. Thank you guys again!
Atmosphere: 3
Food: 5
Service: 3
Excellent customer service! My coffee and bagel were perfect! I went 15 miles out of my way to come here,and I'll do it every time!
Atmosphere: 5
Food: 5
Service: 5
Coffee tasted like water, ordered a latte and iced coffee, latte tasted like barely warm milk and iced coffee like water dispensed from a coffee pot.
Worker seemed annoyed to take our longer order. When the food came out it didn’t have our bacon. They realized their mistake and told us to park in a spot so they can bring it out. After 15 minutes of waiting we left. Don’t go here if you want to be valued as a customer.
Atmosphere: 1
Food: 2
Service: 1
Timmy’s is my favorite coffee and this specific location can’t make the same coffee twice. I order the same thing everyday and have basically since this location opened and I’ve never had my todays coffee taste like yesterdays coffee. Today I was served a hot coffee ice cold and I’ll never go here again.
Love love m love their coffee!
Atmosphere: 4
Food: 4
Service: 5
Restaurantji Recommends
Terrible food.
Atmosphere: 3
Food: 1
Service: 3
Absolutely love the 2 working at 1288 George Washington Blvd on 8/24 around 230pm! Thee best coffee and cappuccino! You are appreciated!
Atmosphere: 5
Food: 5
Service: 5
Very friendly service, and great coffee and food
Atmosphere: 5
Food: 5
Service: 5
Great service with a smile 😁 and great frozen coffee with donuts 🍩☕!
Atmosphere: 5
Food: 5
Service: 5
The coffee is always great and so are the donuts and tidbits
Atmosphere: 5
Food: 5
Service: 5
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