Wendy's
1521 S Arlington St, Akron
(330) 786-1226
Recent Reviews
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I’m have been to this location couple times now. The people are always nice fast service and the fries are always hot!! Thank you thank you thank you
Michelle nailed out order and was absolutely wonderful to speak with. Jessica omg that burger you made me wow thank you. talk about a burger made to perfection. Thank you so much.
Atmosphere: 4
Food: 5
Service: 5
Wendy’s? More like Wen dis establishment gonna get good employees? Earlier today on February 26th the devil himself whispered into my ear and told me to go to Wendy’s. This Wendy’s is the closest one to my house so I was like you know what the heck. I pull up to the window and I get this question asked to me. “What you want.” I was kind of startled but I didn’t really think anything of it at first. I ask for a grilled chicken ranch wrap and the response was and I quote “I ain’t got no wrap.” Here is where things started to get interesting. Now I was stuck I didn’t know what to get so I just got a 10 piece nugget with a small fry. I noticed a thin frosty was just added to the menu so I was like you know what, what the heck. I ask can I try a small thin mint frosty. I hear back in a muffled voice “chocolate or vanilla”. I say, “oh im sorry can I get the thin mint frosty.” “CHOCOLATE OR VANILLA” is then screamed into my ear and I visibly jump back in my seat. I don’t say anything and then the employee says “pull up to second window” in a slow and angry voice. At this point I’m scared for my life. When I get to the window she says “just so you know, the thin mint frosty comes in chocolate or vanilla.” That would have been nice to know before she had all this attitude. All she had to say in the speaker was that it comes in chocolate or vanilla, which one would you like. But she chose to be difficult for no reason. She rips my card out of my hand and swipes it so aggressively I thought it was going to snap in half. Then she walks away throwing her hands in the air like she’s fighting with the oxygen all around her. I was scared for not only myself but for the employees around her. I will never be returning to this establishment. This place has rude employees. NEVER GO HERE. THIS PLACE IS EVIL.
Atmosphere: 1
Food: 1
Service: 1
The food gets worse and worse every time I try to give them a second chance! No more chances. They lost a customer!
Food: 1
Service: 5
Took 15 minutes for a drive through order, order was wrong, sauce was missing, buns were stale. Would recommend avoiding this location
Atmosphere: 1
Food: 2
Service: 1
Food was cold, went through the drive through and service was not good. I was in the area and drove through I always go to the Manchester location.
Food: 1
Service: 1
Walked in at 6:30 PM and they refused to serve me due to the fact that I "walked" in. They said to use the drive through but I don't have a car. I told them this and all they said was sorry we can't serve you. They weren't that busy and all I wanted was a frosty. It would've taken 2 min tops. I'll never return to this location again.
Atmosphere: 1
Food: 1
Service: 1
Customer service all around just poor very lazy People who do not want to work shut off machines early so they can leave work early and don’t have to clean them. They don’t wanna make certain things if they have to fry them besides the fries after a certain time just all around horrible whoever the lady is that is answering the drive-through very smart requested a meal instead of telling me she did not have it. She just told me no you can’t get that. I proceeded to ask her why and that’s when she let me know because she did not have the stuff to make it. It’s not about what you do. It’s about how you do it’s not about what you say. It’s about how you say and everything they’re doing and saying it all wrong !!!
Food is so old, I ordered a burger with mayo and the mayo is fresher than the actual burger, the opened up a old one and put mayo on it smh Chs it’s literally hard on the sides. 11/12/2024 9:15 pm
Food is never right when ordered thru app
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Never very clean and I always have to go back to the counter and get the bacon they forgot to put on my burger. Smells more like a dispensary than a restaurant!
Atmosphere: 3
Food: 5
Service: 4
Recommended dishes: Cheeseburger and Bacon Double Cheeseburger, Wendy’S Baked Potatoes, Wendy's Hot & Crispy Fries, Taco Salad, Dave's Double
Ordered a burger and it was hard as a rock
GO TO ANOTHER WENDY'
Atmosphere: 1
Food: 1
Service: 2
Recommended dishes: Hamburger
The last three times I have gotten chili from this location, I have had to throw it away. Thick and died up, beans even shriveled. Probably sitting there on high heat ALL DAY.
Food: 1
I am convinced nobody at ANY Wendys know what a regular Hamburger is, every single time I order one, it comes as a cheeseburger. Good thing I am NOT allergic to cheese.
Atmosphere: 1
Food: 1
Service: 1
Even though they were short staff and closed on the inside they were still polite through the drive-through and help me out to my satisfaction
Atmosphere: 4
Food: 4
Service: 5
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