Zoup!

3900 Medina Rd W, Akron
(330) 622-4300

Recent Reviews

Troy Geer

Closed for ever

Matt Kelley

Last couple times I have tried to go this location has been closed due to "supply issues". The last time two times I was actually able to get food there, there was bread shortage and I couldn't get anything to go with my soup.Ordered a seafood chowder, I don't think it had an seafood in it.

Roy Dutridge

It smelled like the few types of soup that they did have was old & burnt. The woman there said they have been unable to get food trucks there to deliver their soups, so they only had like 2 or 3 varieties of soup to even choose from & they were closing early everyday bcuz of it. VERY disappointing as we traveled a decent distance to try it for the very 1st time only to walk out after finding out their troubles in getting food supplies to their location. Not her fault....it's corporates fault.

Martin Price Jr

Went in ordered the chicken noodle soup.....kid behind the counter said I'm going to need to wait a min. Okay. Clearly working by himself in front. Could have said that differently. I ordered. Only problem is their was no chicken in the chicken noodle soup. For that reason of no chicken in the chicken noodle soup. I'm giving them a 2 star.

Anthony

Stopped in for lunch, I was the only person in line and waited ten minutes without even being greeted by the employee working in front of me before leaving unfed. Terrible service, I used to love this place for the quick service but after this I will not be comig back here

Who

Went in ordered the chicken noodle soup.....kid behind the counter said I'm going to need to wait a min. Okay. Clearly working by himself in front. Could have said that differently. I ordered. Only problem is their was no chicken in the chicken noodle soup. For that reason of no chicken in the chicken noodle soup. I'm giving them a 2 star.

Sonya Pearson

My first time having soup so I decided to try a few options. From the start of ordering it was not a good experience. The young man taking my order seemed to be agitated from the beginning. I had to ask him was he ok and let him know to breathe, which then he seemed to relax. I ordered the tuna sandwich and had way more bread than tuna. The tuna had no seasonings besides hell of onions. I ordered a lobster soup that they put in the microwave and it still wasn’t hot and it had a weird taste. Plus I seen no lobster. My drink from the fountain had no ice because there was an issue with the ice machine. They did tell me that ahead of time. Overall the food and service was poor. I paid 80+ dollars with tip included and it definitely wasn’t worth it unfortunately. Also it was really cold in the building for some reason.

L. S.

Sadly this place has gone downhill. There’s absolutely no customer service. The building is HOT! Not sure if they are trying to save money but I darn near passed out while in line. I ordered a broccoli cheddar soup and chicken pot pie. The broccoli cheddar soup was so cold the soup tasted and looked like velveeta. Unfortunately, this would be last visit. Would’ve been better opening a can

Cheree Davis

HORRIBLE HORRIBLE HORRIBLE customer service. The sandwich and soup was delicious tho

Samantha Birch

Worst customer service I’ve ever experienced, guy was rude the entire time I was ordering kept checking his watch and I mentioned it was my first time he seemed irritated and like he didn’t want to wait for me to decide it made me very uncomfortable. Place looked dead on top of it. Maybe a better staff with a positive attitude would help. Food was good. But won’t return somewhere I don’t feel welcomed.

Frederick Ted W.

Very fresh. No msg. Get extra meat on sandwiches..., worth the money. Free samples on all.

Cody Copley

How is this a “lively” Caesar salad…. There’s not even any romaine. Pretty bad example of a Zoup. Serving sizes are small, soup was lukewarm and prices were too high. I’d stay away.

iJvyx

Worst food ever terrible customer service. I order a chicken salad and got a spinach salad i also order a turkeys sandwich and the lady microwaved it. It may have been her first day how terrible it was. I wouldn't recommend this to my dog.

Ashley Rudolph

Food is good but the place was so dirty! No tables where clean and there was mold in the toilet in the bathroom. The carpet needed vacuumed and no one was in the place so it's wasn't like they couldn't get to it. I sure hope they clean this place up and the food is good.

Celeste Coburn

First time! It was great! the salads are fresh soup is great!!! my daughters sandwich was really burt but besides that the rest of the meal was great!!!

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