Chipotle Mexican Grill
1630 W State St, Alliance
(330) 821-4311
Recent Reviews
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Whoever on AM grill today, God bless you and you need a raise🤣 Food was soooo yummy today. I got steak/asada bowl. Portion sizes were great! Loved It!
Food: 5
I normally dont have an issue, but then I normally go in and not order on the app. They missed one of the items in my order, and something is very wrong with the white rice. Theres so much salt in it the whole burrito is inedible. I cant get an answer on the help chat, I cant get an answer on the phone. Theres no way to get this fixed or made right unless I drive all the way back which I cannot do. There should be a better way for order issue resolution!!!! If this gets resolved I will edit and change my rating as I normally dont have problems.
So good 👍
Joel is the worse manager who does not know how to manage . He had terrible customer service. I don’t know how he has a job managing at the alliance chipotle
Atmosphere: 1
Food: 4
Service: 1
It's a chipotle, not much more needs to be said
Atmosphere: 3
Food: 4
Service: 3
Bowl was so small asked for extra rice disnr get any it 2aanr a full scoop
Atmosphere: 2
Food: 1
Service: 2
Ordered a steak quesadilla with brown rice, black beans, and guac for the SIDES. Why did they put the sides in the quesadilla, I would’ve just ordered a burrito if that was the case.
Line is always extremely long, every empty table was just filthy and I counted 7. Could not take it any longer, left and went to taco bell
The best of the best!
Atmosphere: 5
Food: 5
Service: 5
I’ve tried to eat at this restaurant 2 times now and each time it’s filthy. I couldn’t tell which rice was what because they were mixed so bad. The Barbacoa had Pico de gallo all though out it. I asked for fresh they said it was to close to close. I showed up at 9. The white queso had a whole pepper in it. It’s like this every time I go. The other chipotle in Ravenna and canton are way better in regards to cross contamination and the over all cleanliness of the restaurant. Love chipotle but won’t be stopping in the alliance one anymore
Atmosphere: 1
Food: 2
Service: 1
Restaurantji Recommends
Ordered pick up. Bowls were super small! We were still hungry after we finished everything AND they forgot our $4 guac 😭
Atmosphere: 2
Food: 1
Service: 2
Didn't give enough rice, meat or beans
Atmosphere: 5
Food: 3
Service: 4
Unfortunately, the worst experience I think I’ve ever had with a chipotle ever. My boyfriend and I went in to get dinner for us and his family. The girl who was making the order was messing it up left and right. And then got mad when we corrected her and started throwing stuff all over and then proceeded to scream at me when I put my finger even a little bit over to the glass to point at what we needed on each.
I’ve never seen them measure cheese before, but I guess that is something they do now and they barely give you any if it even makes it in your bowl because the People preparing it are throwing it all over the counter. Most unprofessional place I have ever seen. And from somebody who worked in the food Industry, I am appalled and disgusted about chipotle’s poor choice in their employee.
Atmosphere: 1
Food: 1
Service: 1
Services slow and employees are rude
Atmosphere: 4
Food: 4
Service: 1
This restaurant was dirty. Trash cans over flowing, tables were dirty. Plenty of employees, everyone of them was behind the counter.
Atmosphere: 1
Food: 3
Service: 3
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