Took my 69 year old mother to panera bread in alliance ohio on 1-3-2026 . The cashier was pretty smug ( im better then thou) didnt respect my request for a manager. And this fanchise IS NOT SENOIR FRIENDLY.the only menus are the ones behind the counter and there is no discounts for seniors besides their discounted items on the menu.
Atmosphere: 1
Food: 4
Service: 1
Rich Tonnous
Depends on who's working I guess...6 out of 10 orders poorly made and missing stuff. That's not good odds.
Atmosphere: 3
Food: 2
Service: 2
James Martin
My lord were the staff incompetent and rude. The cafe was filthy too. This was during a slow timeframe too.
Atmosphere: 1
Food: 1
Service: 1
Patti McClelllan
Very good
Atmosphere: 5
Food: 5
Service: 5
Rosebud S
Love the soup for lunch.
Atmosphere: 4
Food: 4
Service: 4
Rhyan Walton
everytime i order chicken noodle soup its all broth. paying so much money for just broth is crazy. i asked for extra noodles they said they can’t do that then proceeded to give me a soup with one, ONE singular noodle. just crazy. i won’t be going back. bob evans hooked me up for half the price and twice the portion/quality.
Gayle Blair
Employees yelling at each other, red-haired clerk at counter was rude and impatient. Not a good atmosphere for high-priced fare!
Atmosphere: 1
Food: 3
Service: 1
Anthony Kirby
This is the 3rd time somthing was not in the bag for pickup. Carpets being cleaned during business hours with the cleaning truck in the handicapped parking spots.
Atmosphere: 3
Food: 5
Service: 1
Darian Bower
Worst service I’ve ever experienced.
Atmosphere: 2
Food: 4
Service: 1
Marla Cole
Love their food but $$$ insane the amount they get for it! Small portions compared to when they first opened. Customer service was good on front at register but back at receiving they all lack asking what you're waiting on and calling any names out loud. I came back for a refill for a special drink and no one acknowledged me for a while. I finally said something and then the manager asked me after I was taken care of. 😩 Anyways always enjoyed their food but super bummed they don't have tater soup year round! 😭
The blonde girl with long eyelashes, long ugly sharp nails, and usually is wearing a black jacket with bedazzled crosses is probably the rudest food service worker I've ever experienced in my life. Without fail she is so nasty, no matter what. She is rude at the speaker, she is rude at the window, I say have a good day, thank you, and every single time she shuts the window in my face and says nothing, or gives attitude. I don't understand. I worked in food service, I totally understand having a bad day, or how awful and nasty people can be over food, and I'd understand her giving that attitude to someone who is rude but I've never done anything to warrant that. I have coworkers who have had the same experiences with her. It's ridiculous and so unkind.
Atmosphere: 1
Service: 1
kaylee buck
Went on my 30 min lunch to get a simple bowl of soup - two cars in-front of my no one in like before them they got their orders taken and went around the building - someone comes on the speaker and states they would be with me in a moment- 15 mins goes by and no one come back on the speaks. I get out of line bc I’ve used up most of my lunch sitting in this line.. no cars are at the window when I drive around the building called into speak with manager and all she could say is the lady taking orders was “doing her best” absolutely ridiculous to wait 15 mins to not even get an order taken and not even have the lady come back on the speaker an acknowledge there are still me and 4 other cars behind me waiting.
Service: 1
Gail Hapsis
Food was good.
Farmers Market
Always good service here
Atmosphere: 5
Food: 5
Service: 5
Ray Persinger
I love panera but all the reviews are right. They cant get an order right no matter what. I agree with the others, it just doesnt seem like they care. Glad im not the only one.
Took my 69 year old mother to panera bread in alliance ohio on 1-3-2026 . The cashier was pretty smug ( im better then thou) didnt respect my request for a manager. And this fanchise IS NOT SENOIR FRIENDLY.the only menus are the ones behind the counter and there is no discounts for seniors besides their discounted items on the menu.
Atmosphere: 1
Food: 4
Service: 1
Depends on who's working I guess...6 out of 10 orders poorly made and missing stuff. That's not good odds.
Atmosphere: 3
Food: 2
Service: 2
My lord were the staff incompetent and rude. The cafe was filthy too. This was during a slow timeframe too.
Atmosphere: 1
Food: 1
Service: 1
Very good
Atmosphere: 5
Food: 5
Service: 5
Love the soup for lunch.
Atmosphere: 4
Food: 4
Service: 4
everytime i order chicken noodle soup its all broth. paying so much money for just broth is crazy. i asked for extra noodles they said they can’t do that then proceeded to give me a soup with one, ONE singular noodle. just crazy. i won’t be going back. bob evans hooked me up for half the price and twice the portion/quality.
Employees yelling at each other, red-haired clerk at counter was rude and impatient. Not a good atmosphere for high-priced fare!
Atmosphere: 1
Food: 3
Service: 1
This is the 3rd time somthing was not in the bag for pickup. Carpets being cleaned during business hours with the cleaning truck in the handicapped parking spots.
Atmosphere: 3
Food: 5
Service: 1
Worst service I’ve ever experienced.
Atmosphere: 2
Food: 4
Service: 1
Love their food but $$$ insane the amount they get for it! Small portions compared to when they first opened.
Customer service was good on front at register but back at receiving they all lack asking what you're waiting on and calling any names out loud. I came back for a refill for a special drink and no one acknowledged me for a while. I finally said something and then the manager asked me after I was taken care of. 😩
Anyways always enjoyed their food but super bummed they don't have tater soup year round! 😭
Atmosphere: 5
Food: 4
Service: 5
Restaurantji Recommends
The blonde girl with long eyelashes, long ugly sharp nails, and usually is wearing a black jacket with bedazzled crosses is probably the rudest food service worker I've ever experienced in my life. Without fail she is so nasty, no matter what. She is rude at the speaker, she is rude at the window, I say have a good day, thank you, and every single time she shuts the window in my face and says nothing, or gives attitude. I don't understand. I worked in food service, I totally understand having a bad day, or how awful and nasty people can be over food, and I'd understand her giving that attitude to someone who is rude but I've never done anything to warrant that. I have coworkers who have had the same experiences with her. It's ridiculous and so unkind.
Atmosphere: 1
Service: 1
Went on my 30 min lunch to get a simple bowl of soup - two cars in-front of my no one in like before them they got their orders taken and went around the building - someone comes on the speaker and states they would be with me in a moment- 15 mins goes by and no one come back on the speaks. I get out of line bc I’ve used up most of my lunch sitting in this line.. no cars are at the window when I drive around the building called into speak with manager and all she could say is the lady taking orders was “doing her best” absolutely ridiculous to wait 15 mins to not even get an order taken and not even have the lady come back on the speaker an acknowledge there are still me and 4 other cars behind me waiting.
Service: 1
Food was good.
Always good service here
Atmosphere: 5
Food: 5
Service: 5
I love panera but all the reviews are right. They cant get an order right no matter what. I agree with the others, it just doesnt seem like they care. Glad im not the only one.
Atmosphere: 4
Food: 5
Service: 1
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