All the staff are super friendly and helpful. It's like coming to hang out with friends every time I go! Thanks!!
Atmosphere: 5
Food: 5
Service: 5
Holly Whaley
Starbucks is consistently a great experience for me. The drinks are always made well, taste great, and they always work hard on my special requests. Whether I’m grabbing a quick coffee or treating myself to something fun, I’m always happy with my drink. Reliable, convenient, and enjoyable every time!
Atmosphere: 5
Food: 5
Service: 5
Jack Bouch
I placed a mobile order and when I picked up my drink, the cup was completely filled with ice, leaving very little actual beverage. When I politely mentioned it to the barista, she immediately gave me an attitude and told me that because I didn’t order “light ice,” I would have to pay for another drink.
The person I assume was the manager also got involved and was equally unpleasant, giving me an attitude instead of trying to resolve the situation or show any understanding. Instead of customer service, I was made to feel uncomfortable and ended up paying for a second drink just to get what I originally expected.
I understand policies, but there’s no excuse for poor attitude and lack of customer care. This experience was very disappointing, and I hope management addresses it moving forward.
Atmosphere: 1
Service: 1
Love Bug
Great service. Love their Christmas selection.
Atmosphere: 5
Food: 5
Service: 5
Erin Vance-Jackson
I frequent this Starbucks almost daily, every time I come here my drink is always fantastic!! The employees are extremely nice!! They speak to you, actually conversate EVERYTIME YOU ARE THERE ! One day I ordered about eight drinks, I did not get any type of frustrated or annoyed looks. I've been to other Starbucks locations where I've ordered multiple drinks, they have an attitude or you can feel how frustrated they are because we have so many drinks!!
I highly recommend a Starbucks if you're in the area they do not disappoint!!
I want to give a huge shout out to Maddie and Hannah!! They are THE BEST Baristas around!! Those two ladies are the main reason I continue to go to this Starbucks!! If they did not work here it would not be the same!! Thank you ladies for always making my day!
Atmosphere: 5
Food: 5
Service: 5
charu goel
Great experience! Friendly staff and a very cozy vibe
Atmosphere: 5
Food: 4
Service: 5
Ashley Wilson
Went this morning and the girls working were very rude and ignored me. I said excuse me 3 times and then she just walked away from me all together. Will never go back to this location
Atmosphere: 1
Service: 1
Travis Wargo
Stood at counter for 10 minutes being ignored while the employees talked to each other
Matt Bisson
Wonderful customer service, I was helped by one of their managers Kelsey, she was a delight!
Atmosphere: 5
Food: 5
Service: 5
shannon seyller
Love this Starbucks. Staff is always so nice and makes great drinks.
I had the best coffee at the Alliance Starbucks today!! So perfect!!!! And the cuties who helped me were Ayla and Bella they are super sweet always smiling and make the best coffee in town⭐️⭐️⭐️⭐️⭐️
Atmosphere: 5
Food: 5
Service: 5
Starlight Lifter
Had my usual a grande mocha with a cheese Danish. Very good service and the drink was spot on.
Atmosphere: 5
Food: 5
Service: 5
Sunnie Canup
I get starsbucks almost everyday for some reson this starbucks has horrible service. They are rapped around the building so I go inside . When I walk in, there are two girls talking.And texting on their phones, I stand there, waiting for my order to be taken for about two minutes before someone notices, i'm even there.I place my order.And as i'm waiting, the one of the girls does nothing to help anyone.And continues to talk and text on her phone, not sure, what's going on.But that might be why they're wrapped around the building.All of the time
Atmosphere: 4
Food: 5
Service: 1
Diana Thompson
The baristas are friendly and are great with my kid.
All the staff are super friendly and helpful. It's like coming to hang out with friends every time I go! Thanks!!
Atmosphere: 5
Food: 5
Service: 5
Starbucks is consistently a great experience for me. The drinks are always made well, taste great, and they always work hard on my special requests. Whether I’m grabbing a quick coffee or treating myself to something fun, I’m always happy with my drink. Reliable, convenient, and enjoyable every time!
Atmosphere: 5
Food: 5
Service: 5
I placed a mobile order and when I picked up my drink, the cup was completely filled with ice, leaving very little actual beverage. When I politely mentioned it to the barista, she immediately gave me an attitude and told me that because I didn’t order “light ice,” I would have to pay for another drink.
The person I assume was the manager also got involved and was equally unpleasant, giving me an attitude instead of trying to resolve the situation or show any understanding. Instead of customer service, I was made to feel uncomfortable and ended up paying for a second drink just to get what I originally expected.
I understand policies, but there’s no excuse for poor attitude and lack of customer care. This experience was very disappointing, and I hope management addresses it moving forward.
Atmosphere: 1
Service: 1
Great service. Love their Christmas selection.
Atmosphere: 5
Food: 5
Service: 5
I frequent this Starbucks almost daily, every time I come here my drink is always fantastic!! The employees are extremely nice!! They speak to you, actually conversate EVERYTIME YOU ARE THERE ! One day I ordered about eight drinks, I did not get any type of frustrated or annoyed looks. I've been to other Starbucks locations where I've ordered multiple drinks, they have an attitude or you can feel how frustrated they are because we have so many drinks!!
I highly recommend a Starbucks if you're in the area they do not disappoint!!
I want to give a huge shout out to Maddie and Hannah!! They are THE BEST Baristas around!! Those two ladies are the main reason I continue to go to this Starbucks!! If they did not work here it would not be the same!! Thank you ladies for always making my day!
Atmosphere: 5
Food: 5
Service: 5
Great experience! Friendly staff and a very cozy vibe
Atmosphere: 5
Food: 4
Service: 5
Went this morning and the girls working were very rude and ignored me. I said excuse me 3 times and then she just walked away from me all together. Will never go back to this location
Atmosphere: 1
Service: 1
Stood at counter for 10 minutes being ignored while the employees talked to each other
Wonderful customer service, I was helped by one of their managers Kelsey, she was a delight!
Atmosphere: 5
Food: 5
Service: 5
Love this Starbucks. Staff is always so nice and makes great drinks.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
I had the best coffee at the Alliance Starbucks today!! So perfect!!!! And the cuties who helped me were Ayla and Bella they are super sweet always smiling and make the best coffee in town⭐️⭐️⭐️⭐️⭐️
Atmosphere: 5
Food: 5
Service: 5
Had my usual a grande mocha with a cheese Danish. Very good service and the drink was spot on.
Atmosphere: 5
Food: 5
Service: 5
I get starsbucks almost everyday for some reson this starbucks has horrible service. They are rapped around the building so I go inside . When I walk in, there are two girls talking.And texting on their phones, I stand there, waiting for my order to be taken for about two minutes before someone notices, i'm even there.I place my order.And as i'm waiting, the one of the girls does nothing to help anyone.And continues to talk and text on her phone, not sure, what's going on.But that might be why they're wrapped around the building.All of the time
Atmosphere: 4
Food: 5
Service: 1
The baristas are friendly and are great with my kid.
Atmosphere: 5
Food: 5
Service: 5
Amazing service.
Atmosphere: 5
Food: 5
Service: 5
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