Have eaten here at the Alliance ohio location more times than I can remember. And can honestly can't remember ever having a bad meal, and I eat steak nearly every time. Absolutely love there green beans and the rolls also. I only ever have had take out once during the covid shutdown, and it was pretty much a train wreck with the wait and things missing once we got into it at home. But Texas Roadhouse will always be the go to restaurant in my immediate area for a steak for me. 😋 They do not except reservations, but they do have call ahead seating.
Johnny Mitchell
Good to go!
Atmosphere: 5
Food: 5
Service: 5
Aliya Lilly
Food is always good!!!
Atmosphere: 5
Food: 5
Service: 5
Heather Ziegler
5-Star Review
Visited Texas Roadhouse in Alliance, Ohio on August 12, 2025, at 6:30 pm, and had an absolutely amazing experience.
Our waitress, Skylar, was outstanding — very friendly, fast, and attentive. She made sure our food arrived promptly, always had a smile, and made the experience feel easy and enjoyable.
A big shoutout to the cook who prepared my 8 oz well-done steak — it was phenomenal! Honestly, the best steak I’ve ever had from Texas Roadhouse. Perfectly cooked, juicy, and full of flavor.
Texas Roadhouse, please keep these amazing employees. They truly made our night. Excellent service, delicious food, and a wonderful atmosphere. Thank you!
Laura Grimes
We always sit at the bar and get terrific service. I wanted to leave a review and say how absolywonderful the bar-back Luke was. I’ve been in service industry 20 years and have never seen someone work so hard and be so pleasant. I hope to see him as a server/bartender soon, because he definitely is an asset! Food also was great 🖤
Jessica Junius
Managers const disrespecting the employees here. Can hear them out on the floor being nasty and rude!!! Do better people!
Atmosphere: 2
Food: 5
Service: 1
Jerry Humes
A Much Better Experience the Second Time Around
After a disappointing visit to Texas Roadhouse in Alliance, where I had issues with a $60 meal, I was later sent a $20 voucher as a goodwill gesture. While it didn’t fully make up for the initial experience, I do appreciate the effort to make things right.
I recently returned and used the voucher to order a meal for my daughter, and I’m happy to say that this visit was much better. The food was prepared correctly, and the service was great. While my initial experience left me frustrated, I do acknowledge that the restaurant made an attempt to reach out, and I appreciate the improvement on my second visit.
I’ll consider returning in the future and hope the quality and service remain consistent moving forward.
Atmosphere: 5
Food: 5
Service: 4
Lillian Oberjohn
If you are looking for a quiet place to enjoy dinner and conversation this is not the right place.
Atmosphere: 3
Food: 4
Service: 5
Recommended dishes: Ribs, Shrimp, Pulled Pork
Savana
I've called an left my name more than 5× trying to get a senior manager on the line to set up catering they offer but no one ever calls back or no one can seam to ever answer the phone. I've currently been on hold for the last 17 minutes waiting on someone again and officially over it.
Atmosphere: 3
Food: 3
Service: 1
Zach Kingan
Meh, if you get it to go they'll more than likely forget several items even if you tip them. Run by a bunch of kids that couldn't care less if they get right or not because they...'gave it their best shot' I guess....happens every. Single. Time......
The food was tops as usual, the bread is so good it's lethal. But the waitress and older gentlemanly looking lady, was very short with us and almost rude. Didn't feel the safest there. Too many people and we got sketched out in the parking lot.
Parking: Could use more security. Felt very unsafe and almost bombarded by shady men demanding a cigarette from my 18 year old who had to lock herself in the car. Maybe a door man?
Kid-friendliness: Not very kid friendly. They had coloring books that we found ourselves but never brought us crayons.
Would have given 5 stars but this is to corporate. Put out a menu that has wine prices listed instead of trying to keep guests blind to what they are purchasing. You should not have to ask what the price is. Also train your servers to know the prices. You have so much business you do not have to hide beverage prices on the menu to make money!
Atmosphere: 5
Food: 5
Service: 5
Stratus Retro
On a waiting list for 2 hours then show up and wait in the parking lot at 7 when it said to be there at 7:15 its now almost 2 hours later we have been waiting with a 2 year old in the car we are leaving wouldn’t recommend stopping here unless the parking lot is almost empty you might get in..
Atmosphere: 1
Food: 1
Service: 1
Katie P.
Well we had a party of 7 for my father’s bday. The waitress was good and sweet. Took an hour and a half for our food which was not a big deal but once it came out everyone’s steak was well done and freezing cold! Even though we all ordered our steak med. rare. My dad’s steak was hard as a rock. We brought this to the attention of the manager Trenna Kilgore, I believe was her name, anyways she told me I was lying about how long we waited for our food (extremely condescending) and that she could have us new ones cooked I said “that we didn’t have another two hours to wait for it and she was condensing again. Not once apologized that our meal was cold and uneatable. Said only thing she will do is take 30$ off of 160$ check lol! even though 3 of us didn’t even touch our food! My meal alone was 31$ and didn’t touch it. We come here once or twice a month and had never had issues but this manager made it to where we will never return! She’s rude, unprofessional and ruined our night for my father’s bday!
Atmosphere: 1
Food: 1
Service: 1
Kent Papczun
So Saturday at Alliance Texas Roadhouse, I wish I would of taken a pic of the steak I recieved, it was sad , burnt,dry, cold, and thin, i looked around other tables, it seemed to be just our table, 3 bad meals out of seven, the manager made the situation unbearable, 😢 I don't like to complain but she needs to go!!!
Have eaten here at the Alliance ohio location more times than I can remember. And can honestly can't remember ever having a bad meal, and I eat steak nearly every time. Absolutely love there green beans and the rolls also. I only ever have had take out once during the covid shutdown, and it was pretty much a train wreck with the wait and things missing once we got into it at home. But Texas Roadhouse will always be the go to restaurant in my immediate area for a steak for me. 😋 They do not except reservations, but they do have call ahead seating.
Good to go!
Atmosphere: 5
Food: 5
Service: 5
Food is always good!!!
Atmosphere: 5
Food: 5
Service: 5
5-Star Review Visited Texas Roadhouse in Alliance, Ohio on August 12, 2025, at 6:30 pm, and had an absolutely amazing experience. Our waitress, Skylar, was outstanding — very friendly, fast, and attentive. She made sure our food arrived promptly, always had a smile, and made the experience feel easy and enjoyable. A big shoutout to the cook who prepared my 8 oz well-done steak — it was phenomenal! Honestly, the best steak I’ve ever had from Texas Roadhouse. Perfectly cooked, juicy, and full of flavor. Texas Roadhouse, please keep these amazing employees. They truly made our night. Excellent service, delicious food, and a wonderful atmosphere. Thank you!
We always sit at the bar and get terrific service. I wanted to leave a review and say how absolywonderful the bar-back Luke was. I’ve been in service industry 20 years and have never seen someone work so hard and be so pleasant. I hope to see him as a server/bartender soon, because he definitely is an asset! Food also was great 🖤
Managers const disrespecting the employees here. Can hear them out on the floor being nasty and rude!!! Do better people!
Atmosphere: 2
Food: 5
Service: 1
A Much Better Experience the Second Time Around
After a disappointing visit to Texas Roadhouse in Alliance, where I had issues with a $60 meal, I was later sent a $20 voucher as a goodwill gesture. While it didn’t fully make up for the initial experience, I do appreciate the effort to make things right.
I recently returned and used the voucher to order a meal for my daughter, and I’m happy to say that this visit was much better. The food was prepared correctly, and the service was great. While my initial experience left me frustrated, I do acknowledge that the restaurant made an attempt to reach out, and I appreciate the improvement on my second visit.
I’ll consider returning in the future and hope the quality and service remain consistent moving forward.
Atmosphere: 5
Food: 5
Service: 4
If you are looking for a quiet place to enjoy dinner and conversation this is not the right place.
Atmosphere: 3
Food: 4
Service: 5
Recommended dishes: Ribs, Shrimp, Pulled Pork
I've called an left my name more than 5× trying to get a senior manager on the line to set up catering they offer but no one ever calls back or no one can seam to ever answer the phone. I've currently been on hold for the last 17 minutes waiting on someone again and officially over it.
Atmosphere: 3
Food: 3
Service: 1
Meh, if you get it to go they'll more than likely forget several items even if you tip them. Run by a bunch of kids that couldn't care less if they get right or not because they...'gave it their best shot' I guess....happens every. Single. Time......
Restaurantji Recommends
The food was tops as usual, the bread is so good it's lethal. But the waitress and older gentlemanly looking lady, was very short with us and almost rude. Didn't feel the safest there. Too many people and we got sketched out in the parking lot.
Parking: Could use more security. Felt very unsafe and almost bombarded by shady men demanding a cigarette from my 18 year old who had to lock herself in the car. Maybe a door man?
Kid-friendliness: Not very kid friendly. They had coloring books that we found ourselves but never brought us crayons.
Wheelchair accessibility: Idk
Atmosphere: 1
Food: 5
Service: 1
Recommended dishes: Cactus Blossom, Pulled Pork Dinner, Mashed Potatoes, Steak Fries
Would have given 5 stars but this is to corporate. Put out a menu that has wine prices listed instead of trying to keep guests blind to what they are purchasing. You should not have to ask what the price is. Also train your servers to know the prices. You have so much business you do not have to hide beverage prices on the menu to make money!
Atmosphere: 5
Food: 5
Service: 5
On a waiting list for 2 hours then show up and wait in the parking lot at 7 when it said to be there at 7:15 its now almost 2 hours later we have been waiting with a 2 year old in the car we are leaving wouldn’t recommend stopping here unless the parking lot is almost empty you might get in..
Atmosphere: 1
Food: 1
Service: 1
Well we had a party of 7 for my father’s bday. The waitress was good and sweet. Took an hour and a half for our food which was not a big deal but once it came out everyone’s steak was well done and freezing cold! Even though we all ordered our steak med. rare. My dad’s steak was hard as a rock. We brought this to the attention of the manager Trenna Kilgore, I believe was her name, anyways she told me I was lying about how long we waited for our food (extremely condescending) and that she could have us new ones cooked I said “that we didn’t have another two hours to wait for it and she was condensing again. Not once apologized that our meal was cold and uneatable. Said only thing she will do is take 30$ off of 160$ check lol! even though 3 of us didn’t even touch our food! My meal alone was 31$ and didn’t touch it. We come here once or twice a month and had never had issues but this manager made it to where we will never return! She’s rude, unprofessional and ruined our night for my father’s bday!
Atmosphere: 1
Food: 1
Service: 1
So Saturday at Alliance Texas Roadhouse, I wish I would of taken a pic of the steak I recieved, it was sad , burnt,dry, cold, and thin, i looked around other tables, it seemed to be just our table, 3 bad meals out of seven, the manager made the situation unbearable, 😢 I don't like to complain but she needs to go!!!
Atmosphere: 1
Food: 1
Service: 3
Loading...