I walked in to pick up my pizzas I ordered from the app. The woman behind the counter began yelling,barking and speaking roughly at me. I won't tolerate it, I walked out and left the food there. Her apron said Alejandra or something. Extremely rude.
Service: 1
GoodSumaritan Giving CreditWhen Due
Service and customer service has been down lately. I don’t know if the workers are stressed but taking it out on the patrons is not a very good look. All it takes is to sympathize with one another so that both ends have a good ending. Common courtesy goes a long way. When your talked at instead of two can definitely have oneself feeling disrespected. That’s not the best feeling because you treat and speak to adults with respect as adults. I’m very dissatisfied with how customer service was conducted this evening. In hopes for continued training to create progress for positive outcomes in the future!
Atmosphere: 2
Food: 4
Service: 1
Lotus Hippy
First time ordering from this place and it is the last ordered wings and there's barely any sauce on this I can see why a lot of people hate their food thought I'd give him a chance no chance in hell I ever recommend just tried another Wing it's greasy as hell more grease than there is sauce before a manager or the owner replies just save it
Atmosphere: 1
Food: 1
Service: 1
Matt Smolik
Always friendly & fast, great staff very clean location
Atmosphere: 5
Food: 5
Service: 5
Christopher Holmes
Had delivered
Food: 5
Service: 5
Natalie Gonzalez
Received a delivery it was still hot when we started eating. 10/10 recommend getting the stuffed crust !
Atmosphere: 5
Food: 5
Service: 5
Tiffany Mcgrath (Tiffniffkiss)
The food was freezing it was burnt the sun was in the parmesan balls were not cooked all the way through
Atmosphere: 1
Food: 1
Service: 2
s m
App stated that my order would be ready in 12-15 minutes. After waiting at the store for over 30 minutes, it was not even in the oven. Ended up canceling it. Very poor service
Atmosphere: 3
Food: 4
Service: 2
Vishal Shah
Ordered 3 pizzas from this location, upon arriving was greeted by a rude manager( lady ) When asked for napkins and plates I was told we are out of it. It’s not a big deal if you run out of stuff but the way it was said as if I am asking them for a huge favors. Last time ordered will never order from here again.
Atmosphere: 1
Food: 1
Service: 1
Jasmine “Jaja” Alvarado
Rachel was absolutely phenomenal!! Super helpful and so patient with me over the phone! She truly deserve a raise! ;)
Thank you to the nice lady who made lava cakes on the 4th of July for my son.
Atmosphere: 5
Food: 5
Service: 5
Melissa Sherrard
I used to go for pizza not it isn't very good
Parking: I like the lava cakes, sometimes the pasta just wait to much sauce on it pizza if I'm starving
Kid-friendliness: Really small inside have a chalk board for kids
Wheelchair accessibility: I don't think so
Atmosphere: 3
Food: 2
Service: 3
Recommended dishes: Tater Tots, Lava Cake
BOB M
Man. I went here twice over the past 2 weeks. This is me trying to give them a chance after years of not going there. The pizza is actual garbage, first of all. Cheapest crap you'll ever eat. I can't even call it pizza. More like barely flavored paper thin dough. They got my order wrong the first time. Ordered extra sauce and cheese, and did not get either. We called and were told we should have brought it back. So they messed up and then put it on me to drive back to the store so they can correct their mistake. We said no and we wanted a credit for the extra cheese I paid for and never got. Second time, figured maybe this time they could get it right. Maybe they just had a bad day. Prices are good, so hopefully second time will be different. This time, they messed up the order even WORSE! Called again and had to haggle to get a refund, then the manager hung up on us after begrudgingly agreeing to a refund. Trash company, trash franchise, trash workers serving trash food! Stay away from this place!
Pam Hunker
We ordered 2 pizza's and when arrived we were told they forgot to make the second one but the other one was sitting there so we were told it would be a 15 min wait, so I asked if the other one that was sitting there could be made fresh and was told unfortunately no but since we hadn't paid yet we didn't have to purchase either. And because of the attitude we left after getting a REFUND because we had paid already.
Atmosphere: 1
Service: 1
Trisha Cypher
The BEST SUPREME pizza I've had in a long time!!!! 10/10..Perfect ?...Amherst, Ohio location ?
I walked in to pick up my pizzas I ordered from the app. The woman behind the counter began yelling,barking and speaking roughly at me. I won't tolerate it, I walked out and left the food there. Her apron said Alejandra or something. Extremely rude.
Service: 1
Service and customer service has been down lately. I don’t know if the workers are stressed but taking it out on the patrons is not a very good look. All it takes is to sympathize with one another so that both ends have a good ending. Common courtesy goes a long way. When your talked at instead of two can definitely have oneself feeling disrespected. That’s not the best feeling because you treat and speak to adults with respect as adults. I’m very dissatisfied with how customer service was conducted this evening. In hopes for continued training to create progress for positive outcomes in the future!
Atmosphere: 2
Food: 4
Service: 1
First time ordering from this place and it is the last ordered wings and there's barely any sauce on this I can see why a lot of people hate their food thought I'd give him a chance no chance in hell I ever recommend just tried another Wing it's greasy as hell more grease than there is sauce before a manager or the owner replies just save it
Atmosphere: 1
Food: 1
Service: 1
Always friendly & fast, great staff very clean location
Atmosphere: 5
Food: 5
Service: 5
Had delivered
Food: 5
Service: 5
Received a delivery it was still hot when we started eating. 10/10 recommend getting the stuffed crust !
Atmosphere: 5
Food: 5
Service: 5
The food was freezing it was burnt the sun was in the parmesan balls were not cooked all the way through
Atmosphere: 1
Food: 1
Service: 2
App stated that my order would be ready in 12-15 minutes. After waiting at the store for over 30 minutes, it was not even in the oven. Ended up canceling it. Very poor service
Atmosphere: 3
Food: 4
Service: 2
Ordered 3 pizzas from this location, upon arriving was greeted by a rude manager( lady )
When asked for napkins and plates I was told we are out of it. It’s not a big deal if you run out of stuff but the way it was said as if I am asking them for a huge favors. Last time ordered will never order from here again.
Atmosphere: 1
Food: 1
Service: 1
Rachel was absolutely phenomenal!! Super helpful and so patient with me over the phone! She truly deserve a raise! ;)
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pepperoni Pizza
Restaurantji Recommends
Thank you to the nice lady who made lava cakes on the 4th of July for my son.
Atmosphere: 5
Food: 5
Service: 5
I used to go for pizza not it isn't very good
Parking: I like the lava cakes, sometimes the pasta just wait to much sauce on it pizza if I'm starving
Kid-friendliness: Really small inside have a chalk board for kids
Wheelchair accessibility: I don't think so
Atmosphere: 3
Food: 2
Service: 3
Recommended dishes: Tater Tots, Lava Cake
Man. I went here twice over the past 2 weeks. This is me trying to give them a chance after years of not going there. The pizza is actual garbage, first of all. Cheapest crap you'll ever eat. I can't even call it pizza. More like barely flavored paper thin dough. They got my order wrong the first time. Ordered extra sauce and cheese, and did not get either. We called and were told we should have brought it back. So they messed up and then put it on me to drive back to the store so they can correct their mistake. We said no and we wanted a credit for the extra cheese I paid for and never got. Second time, figured maybe this time they could get it right. Maybe they just had a bad day. Prices are good, so hopefully second time will be different. This time, they messed up the order even WORSE! Called again and had to haggle to get a refund, then the manager hung up on us after begrudgingly agreeing to a refund. Trash company, trash franchise, trash workers serving trash food! Stay away from this place!
We ordered 2 pizza's and when arrived we were told they forgot to make the second one but the other one was sitting there so we were told it would be a 15 min wait, so I asked if the other one that was sitting there could be made fresh and was told unfortunately no but since we hadn't paid yet we didn't have to purchase either. And because of the attitude we left after getting a REFUND because we had paid already.
Atmosphere: 1
Service: 1
The BEST SUPREME pizza I've had in a long time!!!! 10/10..Perfect ?...Amherst, Ohio location ?
Atmosphere: 5
Food: 5
Service: 5
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