I was waiting inside on New Year’s Eve (and double whammy the OSU game) for my online order when I overheard the manager (Julio, I believe?) take a call from an irate customer. Basically sounded like the customer ordered online, but typed in the wrong address. Based on the managers responses on the phone, the customer was not happy that it was going to take some time to get another order out given the circumstances of the evening. He handled the phone call with great professionalism and remained calm. Oh, and our pizzas and Parmesan bites were delicious and made right on time, as always!
Atmosphere: 5
Food: 5
Service: 5
Name
Great fast service, ordered 2 pizzas and a salad for delivery at 5:26pm and they were in the oven at 5:29pm! The delivery driver Christopher was super friendly and pleasant, pizzas were hot and fresh thank you!
Food: 5
Service: 5
Darian Maynes
Ordered a pizza tonight on 12/14 in the freezing weather and the young lady who delivered it called me multiple times to make sure i received my order!! What a great employee! Food tastes great also! Thank you!
Atmosphere: 5
Food: 5
Service: 5
Amber Laurence
Food is perfect everything I order from here! I just recently tried the New York style and it is so good!!! Highly recommended
Atmosphere: 5
Food: 5
Service: 5
Iris Townsend
Our first time stop at this location during work , our pizza was just got off the oven, taste delicious we love that Alfredo sauce, pizza love it.. the were very nice to my husband and polite.
Atmosphere: 5
Food: 5
Service: 5
Me
Vermilion ohio is the best for 5 stars
Atmosphere: 5
Food: 5
Service: 5
Jeff C
I walked in to pick up my pizzas I ordered from the app. The woman behind the counter began yelling,barking and speaking roughly at me. I won't tolerate it, I walked out and left the food there. Her apron said Alejandra or something. Extremely rude.
Service: 1
GoodSumaritan Giving CreditWhen Due
Service and customer service has been down lately. I don’t know if the workers are stressed but taking it out on the patrons is not a very good look. All it takes is to sympathize with one another so that both ends have a good ending. Common courtesy goes a long way. When your talked at instead of two can definitely have oneself feeling disrespected. That’s not the best feeling because you treat and speak to adults with respect as adults. I’m very dissatisfied with how customer service was conducted this evening. In hopes for continued training to create progress for positive outcomes in the future!
Atmosphere: 2
Food: 4
Service: 1
Lotus Hippy
First time ordering from this place and it is the last ordered wings and there's barely any sauce on this I can see why a lot of people hate their food thought I'd give him a chance no chance in hell I ever recommend just tried another Wing it's greasy as hell more grease than there is sauce before a manager or the owner replies just save it
Atmosphere: 1
Food: 1
Service: 1
Matt Smolik
Always friendly & fast, great staff very clean location
Received a delivery it was still hot when we started eating. 10/10 recommend getting the stuffed crust !
Atmosphere: 5
Food: 5
Service: 5
Tiffany Mcgrath (Tiffniffkiss)
The food was freezing it was burnt the sun was in the parmesan balls were not cooked all the way through
Atmosphere: 1
Food: 1
Service: 2
s m
App stated that my order would be ready in 12-15 minutes. After waiting at the store for over 30 minutes, it was not even in the oven. Ended up canceling it. Very poor service
Atmosphere: 3
Food: 4
Service: 2
Vishal Shah
Ordered 3 pizzas from this location, upon arriving was greeted by a rude manager( lady ) When asked for napkins and plates I was told we are out of it. It’s not a big deal if you run out of stuff but the way it was said as if I am asking them for a huge favors. Last time ordered will never order from here again.
I was waiting inside on New Year’s Eve (and double whammy the OSU game) for my online order when I overheard the manager (Julio, I believe?) take a call from an irate customer. Basically sounded like the customer ordered online, but typed in the wrong address. Based on the managers responses on the phone, the customer was not happy that it was going to take some time to get another order out given the circumstances of the evening. He handled the phone call with great professionalism and remained calm.
Oh, and our pizzas and Parmesan bites were delicious and made right on time, as always!
Atmosphere: 5
Food: 5
Service: 5
Great fast service, ordered 2 pizzas and a salad for delivery at 5:26pm and they were in the oven at 5:29pm! The delivery driver Christopher was super friendly and pleasant, pizzas were hot and fresh thank you!
Food: 5
Service: 5
Ordered a pizza tonight on 12/14 in the freezing weather and the young lady who delivered it called me multiple times to make sure i received my order!! What a great employee! Food tastes great also! Thank you!
Atmosphere: 5
Food: 5
Service: 5
Food is perfect everything I order from here! I just recently tried the New York style and it is so good!!! Highly recommended
Atmosphere: 5
Food: 5
Service: 5
Our first time stop at this location during work , our pizza was just got off the oven, taste delicious we love that Alfredo sauce, pizza love it.. the were very nice to my husband and polite.
Atmosphere: 5
Food: 5
Service: 5
Vermilion ohio is the best for 5 stars
Atmosphere: 5
Food: 5
Service: 5
I walked in to pick up my pizzas I ordered from the app. The woman behind the counter began yelling,barking and speaking roughly at me. I won't tolerate it, I walked out and left the food there. Her apron said Alejandra or something. Extremely rude.
Service: 1
Service and customer service has been down lately. I don’t know if the workers are stressed but taking it out on the patrons is not a very good look. All it takes is to sympathize with one another so that both ends have a good ending. Common courtesy goes a long way. When your talked at instead of two can definitely have oneself feeling disrespected. That’s not the best feeling because you treat and speak to adults with respect as adults. I’m very dissatisfied with how customer service was conducted this evening. In hopes for continued training to create progress for positive outcomes in the future!
Atmosphere: 2
Food: 4
Service: 1
First time ordering from this place and it is the last ordered wings and there's barely any sauce on this I can see why a lot of people hate their food thought I'd give him a chance no chance in hell I ever recommend just tried another Wing it's greasy as hell more grease than there is sauce before a manager or the owner replies just save it
Atmosphere: 1
Food: 1
Service: 1
Always friendly & fast, great staff very clean location
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Had delivered
Food: 5
Service: 5
Received a delivery it was still hot when we started eating. 10/10 recommend getting the stuffed crust !
Atmosphere: 5
Food: 5
Service: 5
The food was freezing it was burnt the sun was in the parmesan balls were not cooked all the way through
Atmosphere: 1
Food: 1
Service: 2
App stated that my order would be ready in 12-15 minutes. After waiting at the store for over 30 minutes, it was not even in the oven. Ended up canceling it. Very poor service
Atmosphere: 3
Food: 4
Service: 2
Ordered 3 pizzas from this location, upon arriving was greeted by a rude manager( lady )
When asked for napkins and plates I was told we are out of it. It’s not a big deal if you run out of stuff but the way it was said as if I am asking them for a huge favors. Last time ordered will never order from here again.
Atmosphere: 1
Food: 1
Service: 1
Loading...