Capo's Pizza III

1205 Lake Ave, Ashtabula
(440) 964-6677

Recent Reviews

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Jeff McCutchen

Picked up a thin crust ham and pineapple. Real good pizza. I will definitely be back. Love the mom and pop atmosphere. Always enjoy supporting a small business with a great product.

Atmosphere: 4

Food: 5

Service: 4

Ryan Orsborne Sr

Always good

Kimberly

Great food and service was the best.

Atmosphere: 5

Food: 5

Service: 5

Johnny

Great šŸ’Æ

Dakota Spangler

I have never posted a negative review on anything before as it’s not normally in my nature, but this must be known.

My wife calls in for two pizzas at 6pm on trick r treat night.
They tell us 30-40 minutes.
My receipt says I paid at 7:01
$29 for a large and a small.

I’m aware I was 20 minutes ā€œlateā€ as i got caught up with my grandmother on trick r treat night.
The pizzas were still quite warm to my surprise as I EXPECTED them to be colder than usual of course.
We ordered a white sauce pizza and a regular cheese.
BOTH pizzas were so hard and gross we couldn’t even chew it. The worst pizzas I’ve ever tried to eat hands down.

So I call in very politely to just explain and ask if they offer any sort of refund/credit policy. I explained what happened to the first woman who answered the phone and she was very pleasant.
She said ā€œyes I’m sure we can get you a credit or something let me just TALK TO MY MANAGERā€¦ā€¦ā€

Then after a minute or two I hear ā€œcapos pizzaā€ as another random person answers as if I’m a new caller.
I then ask ā€œum? I just spoke to someone else and were trying to see about possible refund/creditā€
The female manager (who I don’t think gave me a name) then says ā€œI am the manager and I need to hear what you have to sayā€
I knew then by her attitude that she was not going help.

I explain what happened and you could tell she was excited to tell me ā€œum I’m sorry sir but you were 45 minutes late and your pizza was not burntā€
I never said anything about a burnt pizza, I was not 45 minutes late according to the pickup time you told my wife, and EVEN IF THE PIZZA WAS A BIT COLD which it wasn’t even close, it doesn’t explain the horrible quality that was literally inedible. I’ve never sent a piece of food back in my life. This thing was cardboard.

I got told they’d be willing to credit/help me by one employee and then no by the manager. And this manager (who I wouldn’t have on any staff anywhere let alone a manager) couldn’t wait to throw me being late in my face and to say ā€œnoā€.
I told her I was disappointed and will be leaving a negative review and she said ā€œmake sure you say you were 45 minutes lateā€ lol! šŸ‘

I wasn’t asking for anything other than a ā€œretryā€ at some point as I used to order from there on occasion when I’d be in town.

NEVER AGAIN.

Atmosphere: 1

Food: 1

Service: 1

Daniel Broadstreet

Honestly, I have lived on this pizza for most of my life, but the mistakes piling up. I waited an hour for my pizza only to have them tell me they gave it to someone else, and I would have to wait another 20-30 minutes. Not the first-time mistakes like this have been made, but possibly the last.

Atmosphere: 2

Food: 4

Service: 1

HORROR FAN

Very tasty šŸ˜‹ food. Friendly service. The grinders are very good. The calzones are excellent.

Atmosphere: 5

Food: 5

Service: 5

Anthony Iudiciani

Walk in an order and it was ready in 20 minutes and it was really good.

Atmosphere: 5

Food: 5

Service: 5

Alexis Cooper

It’s delicious food but it’s really expensive. Plus you can’t get more than 3 stars if you don’t deliver

Atmosphere: 1

Food: 4

Service: 2

Recommended dishes: Wings, Italian Grinder

Tiffany Lebel

Pizza was very chewy!!!! And sauce has no flavor at all. Not much cheese. Overpriced garbage.

Atmosphere: 3

Food: 1

Service: 3

Dawn

Always good!!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Pepperoni Pizza, Large Italian Grinder, Wings, Meatball Sandwich, Italian Grinder, Roast Beef Grinder, Mozzarella Sticks, Mild Sauce Wings

tammy moore

Best wings I've ever had! Excellent service too. Love how everyone is happy and having such a good time working there.

Taylor Swaffield

Nothing bizarre Capo's pizza

Atmosphere: 5

Food: 5

Service: 5

Bruce knight

Bought a large and med pizza and 3 dozen of wings. Had people over for the browns game. We end up throwing away the pizzas they were dry no sauce very little cheese and toppings. The wings went to the trash also, they were cooked to where you could not eat them , very dry and no sauce, I think they were left overs. We spent 87dollars to go into the trash. Would not recommend at all .

Texting and Driving

Alright so here’s the deal this place has the formula for greatness here in Bula but what they need is some attention to detail. 90% of eating is how it looks, from gas station food to fine dining. I plead with the owner of this place to take his time and make a GREAT looking pizza. The crust, sauce, cheese, and meats were all there they just needed to be tied together formally.. cause what I got at Capo’s on the 23 of May was pretty ugly to say the least you had pockets of exposed sauce with no meat or cheese covering it and cheese on more slices than others. no matter how swamped you guys may be if you take the time to make a pizza that not only tastes great and looks the part too- then you’ll be set. Wings were perfect, crispy and crunchy although they were swimming in a pool of sauce which was a bit much for me but I look past that I won’t knock’em for that. Price is very very reasonable I was able to get 2 drinks 1 medium pizza and 10 wings for about 20$ which isn’t bad in my book. I believe in you guys and I love supporting small business you guys have it all just make the pizzas look the part.

Atmosphere: 5

Food: 5

Service: 5

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