I used to really like this Chipotle, but my last experience wasn’t great. I ordered ahead about 20 minutes before arriving, but there was still a very long line in the drive-thru. Since I thought my order might already be ready, I decided to go inside instead.
What I noticed was that the employee handling the drive-thru orders was working really hard but seemed overwhelmed. She was preparing orders while also grabbing chips and other items for the cashier. Meanwhile, the staff at the counter didn’t seem to be helping much, which slowed things down even more. I honestly felt bad for the drive-thru employee because she was doing multiple jobs at once.
Overall the food was fine, but the workflow between staff could definitely be more efficient. It would help a lot if employees supported each other more during busy times so customers aren’t waiting as long.
Tae So
- Food is overly salty majority of times. - Order is wrong majority of times. - Employees skimp out on selected items majority of times.
Think a gnat has more attention to detail than some of these folks.
Atmosphere: 3
Food: 2
Service: 1
Sami Kimball
I usually never think to leave reviews, but today I wanted to make sure I said something. The 2 gentleman on the line who helped me were so kind and thorough. Reminded me there’s still good people out there. It was a simple encounter but it meant a lot. The food is always good!! Have a great day!
Atmosphere: 5
Food: 5
Service: 5
trevor5567
Came to get a stake bowel with a large minute maid lemonade was given a medium drink then a large drink both containing water.
Atmosphere: 4
Food: 4
Service: 1
Alex Garcia
I fell like they making there own prices all the time I go there it’s a different price 👎🏽
Johnny D
This one's run very well. Need more like it
Atmosphere: 4
Food: 5
Service: 4
J Rich
Good service, good portions, was in and out.....
Andrea Norris
Food has just gotten so expensive...but you still get two meals or more out of every order
Atmosphere: 3
Food: 5
Service: 3
genevieve bittner (G)
The food is typically good, a few times I've ordered a salad and have not received salad dressing, a couple of times they have not had certain meats or food choices. Overall runs well and since it's the only one around, I would eat here again.
Atmosphere: 4
Food: 4
Service: 4
Storm
Shitty food quality shitty employees shitty service. Would not recommended.
Food is outstanding and my burrito was exactly how I wanted it. Staff was friendly and quick.
The reason for the one star…… You have a lot of parking lot lights out and it is crazy dark out there. There’s no excuse for your customers not having a safe parking lot to park and walk in and out of your store at night. Shame on you.
Fix your lights and I’ll fix and update this review.
Atmosphere: 1
Food: 5
Service: 5
itsdave white
Food is outstanding and my burrito was exactly how I wanted it. Staff was friendly and quick.
The reason for the one star…… You have a lot of parking lot lights out and it is crazy dark out there. There’s no excuse for your customers not having a safe parking lot to park and walk in and out of your store at night. Shame on you.
Fix your lights and I’ll fix and update this review.
Atmosphere: 1
Food: 5
Service: 5
Nathaniel Marks
A few times my burritos have had the sour cream clumped in one spot, where all I get is sour cream, very few have they gotten my order wrong. I like their rewards program, their drinks are really good, burritos are great.
Atmosphere: 5
Food: 4
Service: 4
Carrie H. W.
I asked for the new steak on my bowl and they gave me old regular steak that was dry and cold and still charged me for the featured steak. Then the guy at the register just thru stuff in my bag include crumpled my receipt and threw it in the bag. Was super rude. Never going there again
I used to really like this Chipotle, but my last experience wasn’t great. I ordered ahead about 20 minutes before arriving, but there was still a very long line in the drive-thru. Since I thought my order might already be ready, I decided to go inside instead.
What I noticed was that the employee handling the drive-thru orders was working really hard but seemed overwhelmed. She was preparing orders while also grabbing chips and other items for the cashier. Meanwhile, the staff at the counter didn’t seem to be helping much, which slowed things down even more. I honestly felt bad for the drive-thru employee because she was doing multiple jobs at once.
Overall the food was fine, but the workflow between staff could definitely be more efficient. It would help a lot if employees supported each other more during busy times so customers aren’t waiting as long.
- Food is overly salty majority of times.
- Order is wrong majority of times.
- Employees skimp out on selected items majority of times.
Think a gnat has more attention to detail than some of these folks.
Atmosphere: 3
Food: 2
Service: 1
I usually never think to leave reviews, but today I wanted to make sure I said something. The 2 gentleman on the line who helped me were so kind and thorough. Reminded me there’s still good people out there. It was a simple encounter but it meant a lot. The food is always good!! Have a great day!
Atmosphere: 5
Food: 5
Service: 5
Came to get a stake bowel with a large minute maid lemonade was given a medium drink then a large drink both containing water.
Atmosphere: 4
Food: 4
Service: 1
I fell like they making there own prices all the time I go there it’s a different price 👎🏽
This one's run very well. Need more like it
Atmosphere: 4
Food: 5
Service: 4
Good service, good portions, was in and out.....
Food has just gotten so expensive...but you still get two meals or more out of every order
Atmosphere: 3
Food: 5
Service: 3
The food is typically good, a few times I've ordered a salad and have not received salad dressing, a couple of times they have not had certain meats or food choices. Overall runs well and since it's the only one around, I would eat here again.
Atmosphere: 4
Food: 4
Service: 4
Shitty food quality shitty employees shitty service. Would not recommended.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Food is outstanding and my burrito was exactly how I wanted it. Staff was friendly and quick.
The reason for the one star…… You have a lot of parking lot lights out and it is crazy dark out there. There’s no excuse for your customers not having a safe parking lot to park and walk in and out of your store at night. Shame on you.
Fix your lights and I’ll fix and update this review.
Atmosphere: 1
Food: 5
Service: 5
Food is outstanding and my burrito was exactly how I wanted it. Staff was friendly and quick.
The reason for the one star…… You have a lot of parking lot lights out and it is crazy dark out there. There’s no excuse for your customers not having a safe parking lot to park and walk in and out of your store at night. Shame on you.
Fix your lights and I’ll fix and update this review.
Atmosphere: 1
Food: 5
Service: 5
A few times my burritos have had the sour cream clumped in one spot, where all I get is sour cream, very few have they gotten my order wrong. I like their rewards program, their drinks are really good, burritos are great.
Atmosphere: 5
Food: 4
Service: 4
I asked for the new steak on my bowl and they gave me old regular steak that was dry and cold and still charged me for the featured steak. Then the guy at the register just thru stuff in my bag include crumpled my receipt and threw it in the bag. Was super rude. Never going there again
Atmosphere: 1
Food: 1
Service: 1
This place has a lack of cleanness.
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