New Orient Express

2859 N Ridge Rd E, Ashtabula
(440) 998-2191

Recent Reviews

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Mason Benoit

Not the best nor good service okay food.

Atmosphere: 3

Food: 4

Service: 1

Recommended dishes: General TSO's Chicken 左宗鸡

Jill Rumford

Love the prices and the consistency of all the food. Service at the counter can be slow.

Atmosphere: 5

Food: 5

Service: 4

Recommended dishes: Egg Roll, Sweet & Sour Chicken 甜酸鸡

Bobby Abrams

Clean, good food,nice selection,nice staff

Atmosphere: 4

Food: 5

Service: 5

Recommended dishes: Pepper Steak, Sweet & Sour Chicken 甜酸鸡

Debra Furlan

Super friendly staff I had a question she was very helpful food was great portion for price tasted great

Atmosphere: 5

Food: 5

Service: 5

Zha'Riah Grubbs

I love New Orients Eggrolls. They are fantastic, great service as well

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Egg Roll, Sweet & Sour Chicken 甜酸鸡

Mr. McDowell

They have 15% surcharge added to orders . No mention of charge when ordering food. Disappointing.

Atmosphere: 1

Food: 3

Dawn Price

This is our favorite restaurant. Excellent food, clean environment, excellent staff. Highly recommended that you eat here.

Atmosphere: 5

Food: 5

Service: 5

Kim Wetherbee

Tons of food for the price. Quick delivery of our food. Clean little dinning area. Nice people.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Szechuan Chicken, Sweet & Sour Chicken

Nicholas

Update after 9 months from previous review:

I've still been going to new orient for the past 9 months after my last review. They now give spicy food for any dish if you ask for spicy. The food is still pretty darned good for the price you pay. This is the best takeout Chinese place you can go to in Ashtabula, especially if you have a large family to feed. You get lots of leftovers from each meal for family or friends to take home with them or for yourself. I highly recommend new orient for takeout Chinese in Ashtabula.

Original review from 2024:

Been going to new orient on and off for 2 years now. The portions are huge but the food quality could be a bit better. I either get sweet and sour chicken, which is an easy meal, or general tsaos. If you ask for very spicy food, most of the time the order won't be spicy. The general tsaos chicken is tasty but could be more crunchy. Beef and broccoli is great with lots of broccoli. Order a combo and you will get enough food for 2 meals. Service is great and the staff have always been helpful. I'm giving this restaurant a 5 star for value and service.

Atmosphere: 4

Food: 5

Service: 5

QIFENG HUANG

Very good

Atmosphere: 5

Food: 5

Service: 5

Robert Price

Always very satisfied !!!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Egg Foo Young

Doug Mendrala

Kung Pao and Szechuan chicken is great.

Atmosphere: 5

Food: 5

Service: 5

Christina Conley

My family's go to place for delicious and reasonably priced favorites. The cheese wontons here are my absolute favorite thing to get! Staff are always friendly, food comes out fast, and although I always get my food to go the dining room appears very clean and tidy.

Parking: Plenty of parking close to the restaurant.

Atmosphere: 4

Food: 5

Service: 5

Recommended dishes: Beef Lo Mein, Egg Roll

Amber Crowe

Very friendly and food hot

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Sesame Chicken

Adam Wu

Excellent pricing and food portions!

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