Subway
2203 E Prospect Rd, Ashtabula
(440) 992-6330
Recent Reviews
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We ordered 2 subs. One was ordered with 50% more meat (extra $2 charge). The were made by 2 different employees. When we got home, discovered no extra meat--both had the exact same slices of lunchmeat per sub. Called to complain--told we would have to bring sub back to store (>20 min drive) and then they would determine if it had enough meat. Also asked for dressing & pickles on the side for both. pickles given for only one. Container of dressing put in bag open--what a mess!! I will pick a different subway next time.
Service: 1
The servers weren't the greatest couldn't really understand them. Ordered my food on the app for pick up went in got my food came home sat down I got mine the ultimate bmt ate it I've had better..... my aunt got hers a chicken bacon ranch and the meat didn't taste right I called to the store and I tried to tell the guy the meat didn't taste right and he said "meat is good" and kept repeating himself so I hung up waited a few minutes called back and told them it needed replaced it didn't taste right so he told me bring sub back to store and he'll remake it... I took it back he looked at sub smelled it then said to me " no one else complain about my meat only you. Your crazy it's good." Then threw it away and went and remade sub. I left the store and will never return to that store I'll stick to the one by little ceasers.
Atmosphere: 2
Food: 3
Service: 1
Recommended dishes: Black Forest Ham
Always friendly and fast
Atmosphere: 5
Food: 5
Service: 5
My friend ordered a sub from Uber eats the sub sub was burned hard as rock told sub way they said u er eats is responsible for it and had to replace it they won't replace it cause sub way burned it horrible service calling corporate for them with the images
I stopped at this Subway location yesterday after moving all day. Wow!!! It was so clean, well organized. The gentleman that waited on me and created a beautiful sandwich was so nice. I would love to challenge all the other Subway locations to run their shops like this one. Again, extremely clean and all fresh veggies. No wilted, slimy veggies here. Stop in and see for yourself.
Vegetarian options: Veggie wraps, salads. Possibilities are endless. Although, been sprouts would be nice.
Parking: Easy to get in and out of.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Toasted Turkey and Swiss, Coca-Cola Classic, Subway Club, Veggie Delite, Chocolate Chip Cookie
Sandwiches are always made well, but they don’t understand how the coupons work. I think it’s mainly a language barrier. I like the fact that they play 95.5 FISH in the restaurant. I try to order on the app for pickup only.
Atmosphere: 3
Food: 4
Service: 3
We always go to this subway, they always make the subs the best out of the ones we’ve gone to in town! Today I went in with my baby in my arm & the lady working asked for somebody to grab me a drink carrier for my 2 drinks and then the guy working offered to help me carry the drinks out to the car which was very nice & I feel like you don’t see that much anymore!
Atmosphere: 5
Food: 5
Service: 5
they need to add unsweetened tea.
Atmosphere: 4
Food: 5
Service: 5
There was a total of maybe 4 people in line and the guy working (6:50pm on 5-21-24) had a terrible attitude. He *literally* threw our food down, seemed pissed off when i was ordering what i wanted on my sub, and would glare at everyone as they walked in. Someone asked if he was the only one working and he looked annoyed at the fact the guy even spoke. Foods decent, the worker was terrible. I get working alone is irritating, but don’t ruin everyone’s day and their food, especially at a location that wasn’t anywhere near busy.
Atmosphere: 1
Food: 3
Service: 1
We never even made it in. 3 couples were walking out, which stopped us.Thet warned us about the guy that was working. He was rude. Slamming things,yelling,being completely disrespectful, and clearing out the entire restaurant! They need a better highering process. We went to the one in Conneaut instead.
Service: 1
Restaurantji Recommends
I never write bad reviews, even when they are bad but I am so sick of this place. Every single time we order doordash from here, you throw it together, you forget the cheese, DOUBLE CHEESE THAT WE PAY FOR, sauce and half the veggies...... AND I CAN NEVER GET A REPLACEMENT OR MY MONEY BACK! THIS PLACE IS TERRIBLE AND I WILL NEVER ORDER FROM HERE AGAIN NOR WILL WE USE YOU FOR CATERING EVERY AGAIN!!! YOU SUCK!
Atmosphere: 1
Food: 1
Service: 1
Some little boy threw my bag of food onto the counter and didn’t even have my full order in it. What I did get was good just rude
Food: 4
Service: 1
Great
Atmosphere: 5
Food: 5
Service: 5
Claims they don't accept coupons on anything expect build your owns, they said it states it on the coupons which clearly it doesn't. Any other subway around gladly takes them with no exceptions other than what coupons says. Which clearly the coupon does not state only on build your own subs ? poor attitude and customer service, don't recommend going.
Atmosphere: 1
Food: 1
Service: 1
If I could give this store 0 stars I would. Honestly the worse experience I've ever had at any subway. Like how could you tell me that you don't accept coupons on the numbered meals when the coupon clearly states you can get anything "excluding wraps, The monster, The MexiCali, Turkey Cali Sub, the Beast and the garlic roast beef. ? then you try to get me to pay full price at the end so you can profit off not honoring the coupon. Like if you don't take the coupons just post a sign stating so. Don't lie and say it has to be a build your own? When clearly the coupons and no where on the coupon paper states that. ? will never be back and I advise all to stay clear of this subway ??
Atmosphere: 1
Food: 1
Service: 1
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