Taco Bell
1226 W Prospect Rd, Ashtabula
(440) 992-6446
Recent Reviews
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The folks who work here are so nice, and always willing to fix a mistake in the rare instance that they happen. Glad this is my home Bell, always happy to roll up to the window. Everyone working there deserves a raise
Atmosphere: 5
Food: 5
Service: 5
I doordashed a luxe box with a chicken chalupa, 5 layer bean burrito, soft taco no beef, and cinnamon twists upon eating the food everything tasted fine but the five layer bean burrito, the sour cream tasted like spoiled milk. I then called the store the person who answered the phone proceeded to tell me that the date was fine and he could remake it but would be using the same sour cream. 0/5 stars for sure šš¼
Atmosphere: 1
Food: 1
Service: 1
Multiple years of a string of poor leadership. To the point where they never even take down the sign that says āunder new managementā. Anytime you pull into the line thereās at least a 60% chance you are going to be trapped in that drive through for 20 min. When they arenāt understaffed theyāre facing technology issues.
Once after being trapped for a half hour picking up food for my pregnant wife, I politely asked (itās not the workers fault) for coupons for my trouble. I was greeted with a hostile shift manager that accused me of being rude to his employees and then shut the window. When I attempted to deescalate the situation he began mocking me through the window.
9/10 the staff are doing their best to put on a brave face and soldier on through on nights when they are understaffed and there are multiple DoorDash orders of over 100$ that back up the kitchen and completely slow service to a halt.
The 1/10 of the time that they arenāt exactly glowingly happy is just a result of those working conditions.
I once pulled in at 11:00PM and the guy told me he couldnāt make any food because he was literally the only worker on site. He then informed me he would be quitting the next day due to the mismanagement of the restaurant.
Atmosphere: 2
Food: 3
Service: 2
Honestly this place needs to get it's act together sometimes, I drive through it's pretty quick, other times running on empty slow and I've never had a good experience going inside priority is focused on the drive through. watched a guy from door dash wait an hour for his order. Yes Drive thru is the biggest market in this small town, but that shouldn't sacrifice customers dining in. It's kinda the point of having a whole building and not just a food stand. It's too bad cause I like taco bell and I'm from Cali where those locations get way busier and yet they usually are able to keep up and never have a 9 car backup like the 15 freeway during lunch rush and also keep their service spread throughout the store not just the drive through.
Atmosphere: 2
Food: 3
Service: 2
Recommended dishes: Doritos Locos Tacos, Burrito Supreme
I had my niece and nephew with me and there was Atleast 5 employees, my nephew is autistic and when we walked in we went to the counter to order and we stood there and waited for about 5 minutes just for an employee to tell us to use the kiosks. I do not like those i asked her if she can just take our order ( we were the only customers there in line)!! She told us no there's not enough employees! I will never come back to this location again!
Atmosphere: 1
Food: 1
Service: 1
Obviously certain times of the day and night things can be really slow plus they are constantly training new employees,but the food is still good if you like Taco Bell š.
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Doritos Locos Tacos, Quesadilla, Taco Supreme
This Taco Bell sucks. Employees have messed up my order multiple times, leaving things out. Iāve had an experience with a rude employee there. And they even didnāt get my order right when I order with a friend; who wanted no tomato on their food, and the employees assumed I didnāt either. Also should be noted that they are always understaffed.
Atmosphere: 1
Food: 1
Service: 1
They always forget my mild sauce. But the foods good. Be better with my sauce. But still good.
Atmosphere: 3
Food: 5
Service: 4
Recommended dishes: Doritos Locos Tacos, Wrap
It was terrible waited 30 minutes tacos were inedible soggy
Atmosphere: 1
Food: 1
Service: 1
Waited at speaker for 10 minutes, and no one was at the food window. Here's what it looked like.
Atmosphere: 1
Food: 3
Service: 1
Restaurantji Recommends
Absolutely the worst waiting period ever and u can't even pull out of the drive thru, once your in your stuck. Forever and ever and ever and ever and ever and ever and ever and ever and ever and ever. And for freaking ever. Just saying..
Complete innaptitude. The app never seems to work right, and this location refuses to honor any deal on the app unless it's made through the app. But the app NEVER works for this location. They are more than willing to give you the same thing at a higher price (of course).
Skip this place.
Atmosphere: 1
Food: 1
Service: 1
Fast service delicious.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Doritos Locos Tacos
Complete innaptitude. The app never seems to work right, and this location refuses to honor any deal on the app unless it's made through the app. But the app NEVER works for this location. They are more than willing to give you the same thing at a higher price (of course).
Skip this place.
Atmosphere: 1
Food: 1
Service: 1
Ok customer service, food was ok at best, they have kiosks so ordering was easy
Atmosphere: 3
Food: 3
Service: 3
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