Wendy's
1040 W Prospect Rd, Ashtabula
(440) 687-5588
Recent Reviews
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Too slow and order not complete. Asked for takeout and set me up for dining in
Service: 1
Went for dinner Saturday at about 8pm. Doors were locked and 5 employees were standing out back smoking and talking. I was told someone would let me in. After 5 min of waiting at the locked door, I went to McDonald's!
Atmosphere: 1
Food: 1
Service: 1
We didn’t even get a chance to order, no one seemed to be there. My husband went to use the bathroom and came out and said don’t order we’re leaving! The restroom was disgusting. When we drove around back, to leave, there were 5 employees out back smoking. I wondered why the parking lot was empty at lunchtime. I got my answer quick. If I could give it a lower rating than 0, I would! It’s a shame because I have always liked Wendy’s.
Atmosphere: 1
Service: 1
Had a couple Jr. Bacon cheese burgers were pretty good considering I want more bacon and not more price.....
Atmosphere: 3
Food: 5
Service: 5
Absolutely terrible
Atmosphere: 1
Food: 3
Service: 1
Hardly anyone ever behind counter, waits for deliveries usually push 10 minute window, and the building is in a poor state, usually leaking somewhere.
Atmosphere: 1
Food: 2
Service: 1
This bacon is not cooked. I actually don’t even want a replacement. Going right to the trash … I’ve never had an experience like this. My whole appetite is ruined. I won’t be here for a little while. I’m glad it was my food not my kids….
Food: 1
Service: 3
Waiting for my food while they take a cigarette break at the side door.
Atmosphere: 1
Food: 2
Service: 1
They always seem to mess up my order.
Food: 2
I absolutely love Wendy’s as a franchise, but this particular location is a disgusting excuse for a restaurant. What used to be my favorite restaurant literally makes me sick every time I eat it now. On top of that the wait time is ridiculous for drive thru. Owner should really hire more or better staff.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
I order ahead through the proprietary Wendy's loyalty app since I go past this place multiple times a day on most weekdays and figure ordering ahead benefits both me and the employees. today I get made to repeat my name multiple times, announced as a DoorDash order even after showing and saying that it's through their app. then I get handed food that's somehow freshly packaged up and at room temp at the same time, in a gig-app-style sealed bag when I ordered dine in.
I'm frankly left wondering what on earth in that is worth loyalty. I'll spare the long story of how I know how bad DoorDash is as an app to both vendors and delivery workers, but I don't use them deliberately and if your loyalty app is just routing through as all the same thing... nah, I don't want to inherit being treated like their drivers when I'm giving your company a better cut of profits. can't wait till the Arby's across from you reopens, I'll just go there frankly.
Atmosphere: 1
Food: 3
Service: 1
Not sure if it was a manger tonight but to the middle age woman passing the food and supposedly banging orders check your customer service babe , it’s okay to take accountability that you didn’t give us what we ordered but you don’t ever argue about it especially over a chicken sandwich the attitude from all the employees is insane !
Good Breakfast prices.
Atmosphere: 5
Food: 5
Service: 5
Went twice,first time I told myself never again, then the krabby patty kollab happened gave it a second try. Absolutely never again. The inside is filthy, absolutely disgusting, employees girlfriend was in the back food prep area with her young child, dudes phone was in and out of his pocket at least 6 times, never did he wash his hands or put gloves on (phones are as filthy as this store) it took almost 25 minutes for 2 krabby patty meals. Food was disgusting, missing items and just nasty. At least I didn't have any black hairs in my fries this time around.
Whoever manages this store should be embarrassed.
Atmosphere: 1
Food: 1
Service: 1
Used the drive-through. Don't know about the atmosphere.
Food: 4
Service: 4
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