They were not crowded at all, but it took over 15 minutes to get our order. Their appeared to be six people on duty but it did not seem that they were communicating or efficient at all. Both my husband and myself felt that the bread was very dry and that the sandwich didn't have the amount of meat on it that should be there. Other locations seem to put more meat on, so that could be improved.
Atmosphere: 3
Food: 3
Service: 2
Recommended dishes: Roast Beef
Brandon Richter
Removed items from my sandwich as well as no fries with my meal unsweetened tea when asked for sweet don't usually do reviews but this one feels needed
Atmosphere: 1
Food: 1
Service: 1
GD Extrosion
I went into the store to pickup a Doordash order and was told the order was not in the system. So I was asking if they could place the order themselves. They would not. I try contacting Doordash Support and while contacting support a Blonde Female Manager (not the GM) tells me to basically cancel my order, I have never canceled an order and like to make sure I deliver my orders. So I stay there still waiting on Doordash Support. She then walks away for a bit like maybe 2 minutes and comes back up to me repeating the same thing and I try to explain to her that I was waiting but she doesn't give me an opportunity and tells me to get out of her store. I ask can I speak to the GM and she says they are not in right now and she is the manager. I then asked if I could show her something (Doordash Support responding) and she keeps repeating get out of my store. I was very fed up at this point and was being passive aggressive a little and told her she was the worst person I've ever had the displeasure of meeting. So now Danielle doesn't get her food because some (manager) decides she doesn't get food.
Atmosphere: 1
Service: 1
John Whitt
The chocolate shake has next to no chocolate in it, and there were only 5 mozzarella sticks in the 6 piece that I just bought
Austin Casto
If you like waiting in the drive threw here's the place for you
Atmosphere: 2
Food: 2
Service: 2
Nicholas McCown
Very rude people and can’t get an order right
Atmosphere: 1
Food: 1
Service: 1
Corin L. A.
Mac and cheese bites yummy yummy yummy yummy yummy yummy yummy yummy yummy yummy yummy yummy yummy yummy, I looooove Mac and cheese bites mmmmm
Southside is the worst for service between 10am 2pm that new manager girl they have is rude and disrespectful. She talks down to her employees.
Atmosphere: 2
Food: 3
Service: 1
Tuesday Graham
Ordered online....manager would barley help me told me sauces we over on the counter my order was to go!! No packages of sauces only pump sauces. Then my fries are not even luke warm. I paid $2.89 for a fry (see picture) this big. I returned the fries through the drive through window....the lady serving me was sweet as can be BUT fries still COLD!!
Ida Givens
Fries only filled half of the container and were old. Sandwiches were good.
Workers were so nice and it was so clean in there! Floors were just gleaming. Thank you
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Curly Fries, Roast Beef
Randy Dearing
Great fries and pulled pork.
Atmosphere: 5
Food: 5
Service: 5
Nathan Moore
Drive thru...great service!
Atmosphere: 5
Food: 5
Service: 5
Amanda Moore
I ordered a large strawberry lemonade and the cup was hardly taller than my hand and full of ice, I only got a few drinks out of it. A large fry didn't even have enough in it to fill the base of the fry box. It had enough for about a small. Definitely won't go there again and get scammed.
They were not crowded at all, but it took over 15 minutes to get our order. Their appeared to be six people on duty but it did not seem that they were communicating or efficient at all. Both my husband and myself felt that the bread was very dry and that the sandwich didn't have the amount of meat on it that should be there. Other locations seem to put more meat on, so that could be improved.
Atmosphere: 3
Food: 3
Service: 2
Recommended dishes: Roast Beef
Removed items from my sandwich as well as no fries with my meal unsweetened tea when asked for sweet don't usually do reviews but this one feels needed
Atmosphere: 1
Food: 1
Service: 1
I went into the store to pickup a Doordash order and was told the order was not in the system. So I was asking if they could place the order themselves. They would not. I try contacting Doordash Support and while contacting support a Blonde Female Manager (not the GM) tells me to basically cancel my order, I have never canceled an order and like to make sure I deliver my orders. So I stay there still waiting on Doordash Support. She then walks away for a bit like maybe 2 minutes and comes back up to me repeating the same thing and I try to explain to her that I was waiting but she doesn't give me an opportunity and tells me to get out of her store. I ask can I speak to the GM and she says they are not in right now and she is the manager. I then asked if I could show her something (Doordash Support responding) and she keeps repeating get out of my store. I was very fed up at this point and was being passive aggressive a little and told her she was the worst person I've ever had the displeasure of meeting. So now Danielle doesn't get her food because some (manager) decides she doesn't get food.
Atmosphere: 1
Service: 1
The chocolate shake has next to no chocolate in it, and there were only 5 mozzarella sticks in the 6 piece that I just bought
If you like waiting in the drive threw here's the place for you
Atmosphere: 2
Food: 2
Service: 2
Very rude people and can’t get an order right
Atmosphere: 1
Food: 1
Service: 1
Mac and cheese bites yummy yummy yummy yummy yummy yummy yummy yummy yummy yummy yummy yummy yummy yummy, I looooove Mac and cheese bites mmmmm
Atmosphere: 3
Food: 5
Service: 3
Recommended dishes: Curly Fries, Arby's Signature Sandwiches, Roast Beef, Classic Roast Beef, Half Pound Roast Beef Sandwich
Southside is the worst for service between 10am 2pm that new manager girl they have is rude and disrespectful. She talks down to her employees.
Atmosphere: 2
Food: 3
Service: 1
Ordered online....manager would barley help me told me sauces we over on the counter my order was to go!! No packages of sauces only pump sauces. Then my fries are not even luke warm. I paid $2.89 for a fry (see picture) this big. I returned the fries through the drive through window....the lady serving me was sweet as can be BUT fries still COLD!!
Fries only filled half of the container and were old. Sandwiches were good.
Atmosphere: 4
Food: 4
Service: 5
Restaurantji Recommends
Very polite and helpful staff
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Curly Fries, Roast Beef
Workers were so nice and it was so clean in there! Floors were just gleaming. Thank you
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Curly Fries, Roast Beef
Great fries and pulled pork.
Atmosphere: 5
Food: 5
Service: 5
Drive thru...great service!
Atmosphere: 5
Food: 5
Service: 5
I ordered a large strawberry lemonade and the cup was hardly taller than my hand and full of ice, I only got a few drinks out of it. A large fry didn't even have enough in it to fill the base of the fry box. It had enough for about a small. Definitely won't go there again and get scammed.
Atmosphere: 3
Food: 2
Service: 3
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