Domino's Pizza
12 Mill St, Athens
(740) 593-3395
Recent Reviews
Sort by
Atmosphere: {{ item.info.Atmosphere }}
Food: {{ item.info.Food }}
Service: {{ item.info.Service }}
Recommended dishes: {{ item.info['Recommended dishes'] }}
Hands down the worst customer service skills I have seen from management. The manager told me they were under a lot of pressure and she can only do so much after several calls which being over 2 hrs for a pre pay order. Then hung the phone up refusing to speak and refusal for reimbursement. Absolutely embarrassing that a manager can’t handle customer service which is the first concept of food service industry. Yelling at customers is humiliating claiming you hold a management position.
Atmosphere: 1
Food: 1
Service: 1
Terrible customer service. Over 2 hour wait and was not notifiedafter calling twice. Manager unable to handle responsibilities and kept hanging the phone up after order was prepaid. Ridiculous.
Service: 1
If multiple orders “have issues” as you said, maybe cancel them before we wait a half hour for a pizza that was never coming. Finally showed up to get our pizza just to get told we “didn’t pay ahead” when really there was an issue with it so they had to cancel. Then they actually didn’t start our pizza until we waited 10min. Any sense of urgency would be nice. Got stuck waiting near a bunch of screaming drunk girls in an echoed space who were kicking around the air insanely, all for a pizza we should have been able to grab and go on.
Atmosphere: 1
Food: 1
Service: 1
Was asked if I want to buy marinara for cheesy bread , then was not given it after all
Service: 1
Love the crew and the food is great. I order through the app and I’m never disappointed.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Deluxe Pizza
Love their maccaroni
Best dominos around, had an order wrong and they called to personally resolve the issue. First time they’ve gotten an order wrong out of our many many orders there. Service and quality is excellent.
Atmosphere: 5
Food: 5
Service: 5
Burnt overcooked food every time, they still charge full price. Expects $5 tips even though their food and delivery charge is overpriced. I think the pizza tastes weird. Every pizza place is overpriced and food burnt
Food: 3
Service: 5
Dominoes doesn't pay their drivers the delivery charge . They keep it for themselves
Atmosphere: 1
Food: 1
Service: 1
Cut the pizza halfassed and not enough cuts
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Pepperoni Pizza
Restaurantji Recommends
This Domino's is cheeks
Atmosphere: 1
Food: 1
Service: 2
the ABSOLUTE best place to get pizza!! The people here are amazing as well!!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pepperoni Pizza
Slow, friendly, food okay. Majority of staff are college students and that shows-- for better or worse.
Food: 3
Service: 3
Food done when expected...the pasta dishes prepared wrong. When I called to giv my thoughts he told me f u and said I prepped my self and hung up. When I called bac thr manager didn't even say sorry. He got quite and I just hung up.
Atmosphere: 3
Food: 3
Service: 3
Don’t order online! Placed an order online and it said it didn’t process. Had to resubmit my order. Went to pick up and we had both orders. They refused to do a refund since the orders were already made. The woman was rude! Won’t be going back!
Atmosphere: 1
Food: 1
Service: 1
Loading...