I was supposed to have TWO orders of breadsticks! One separate order and another order with my pasta!!!! Per the picture from your website, the pasta included breadsticks for $14 or I would have never spent $14 on a SMALL bowl of pasta! And on top that the food was Cold Also! I have been in bed in pain with a migraine alllllll day and was really looking Forward to my dinner! Will not order from again!
Food: 1
Mary Olivia Roberts
I have had two disappointing delivery experiences at this location, so I no longer order from here. Most recently, my pizza was delivered to the wrong building in my apartment complex. I had selected a no-contact delivery, as I was under the weather, and waited quite a while for delivery. Eventually, a kind neighbor brought it to me, but by then, the pizza was cold. Unfortunately, I had tipped in advance through the app, which felt like a waste since the delivery was not properly completed and the food was cold and unappetizing.
The previous order was also late and arrived cold. I could see the driver parked for an extended time at a different location on the delivery tracker.
I don’t order delivery often, so it’s a treat when I do, but both experiences missed the mark and were not worth the cost. If you decide to order here, pickup might be the better option. It appears Pizza Hut used DoorDash for delivery, and in my case, the service left me disappointed and regretting the expense.
Food: 1
Service: 1
Tina Bickley
We Always loved Pizza Hut, never had a bad experience…got our Medium pizza which had maybe a teaspoon of sauce on it. Absolutely no taste of the sauce being present on the pizza what so ever! I went and told them about it..they ignored my complaint and I asked for more sauce and they charged me 2.99 for the sauces! Sorry Pizza Hut, we won’t be back for awhile!
Austin Casto
Location always has a broken bathroom and can't get orders right.
Parking: Parking lot is solid ice
Atmosphere: 1
Food: 1
Service: 1
James Buck
The service was great and employees were exceptional and professional
Atmosphere: 5
Food: 5
Service: 5
Angie Hood
Food was burnt! Couldn't eat it.
Service: 4
Byron Walcutt
Worst stuffed crust pizza I have ever gotten. dough was old, cheese was non existent and sauce was slopped on. I suggest finding new management quickly before you lose all regular customers. I know I won't be ordering for awhile and I typically order once a week sometimes twice.
Atmosphere: 2
Food: 1
Service: 2
Jessica Stalder
I haven’t had problems with the people at the store HOWEVER the corporate pizza office is TERRIBLE to work with. Ordered food online a couple weeks ago for it to be delivered by door dash…Almost an hour later the dasher delivers the food to the wrong apartment complex. Door dash pretty much says not our problem call Pizza Hut. I call multiple different numbers with no help and finally got to the store itself. Thankfully the person there credited the transaction, so great.
This leads to tonight. Place a SIMPLE order over the phone system because I knew I needed to use a credit. The lady takes my order of a large CHEESE pan pizza. The lady then hangs up on me before even finishing the total. We pick up the pizza for it to not even the right order! So tired of this place. Beware to check your orders before leaving 🙄
Atmosphere: 3
Food: 4
Service: 1
Charity Price
I just had the worst experience of my life at this place! The “manager” gave her tips bc I waited for 1 hour for my pizzas. I ordered online went in the store after 14 mins asked for my order they lied and said mine was coming out…. So 45 mins later atleast 10 orders went out. I tried to remain calm but still no word on my food so I asked to make sure it was being made. Still nothing. Then I asked for a refund the nasty manger said she would cancel it I said I want my money back she said I can’t do that…I asked again for my money back she said take my tips… so instead of money on my card she forced me to take her tips… who ever was working tonight they all need fired!! Never again will I step foot back in that awful nasty place
Mike Kelly
Called back after ordering a delivery got hung up on twice after I attempted to give the driver a tip that I forgot to add to my order. Worst customer service I tried to call 5 times to leave the driver a tip and the people working were so rude and shitty.
Website claimed my order delivered at 6:41, driver handed it to me at 7:03 while I was on STILL on hold to complain my order had not arrived. Likely falsifying times for some corporate tracking. Gave up on hold after 10 minutes.
Food: 5
Service: 1
Jack Carpenter
I wish I was able to give the service zero stars. This is my first review ever, the worker I was on the phone with hung up on me halfway through my order. I called back to finish placing my order and was met by the same odious worker. She scoffed at me, and when I asked her name, she scoffed and hung up. I know this is Pizza Huy, but whoever answered the phone should absolutely not be in the service industry.
Service: 1
angel rathburn
Ordered 56 dollars worth of food from this location and none of it was edible, raw dough and somehow nothing but grease. The lady working refused to give a refund or even correct the pizzas. Let alone they got multiple items incorrect and also refused to fix it. Contacted corporate and reported them for health violations and poor customer service
Atmosphere: 1
Food: 1
Service: 1
Sean Webb
Max Little is an asset to your company. She is 100% worth more than you are paying here. I encourage her to seek employment where her will value will be appreciated.
Atmosphere: 5
Food: 5
Service: 5
Garet Payne (evilofdeath09)
The food was delicious and the employee at the register was very kind to us.
I was supposed to have TWO orders of breadsticks! One separate order and another order with my pasta!!!! Per the picture from your website, the pasta included breadsticks for $14 or I would have never spent $14 on a SMALL bowl of pasta! And on top that the food was Cold Also! I have been in bed in pain with a migraine alllllll day and was really looking Forward to my dinner! Will not order from again!
Food: 1
I have had two disappointing delivery experiences at this location, so I no longer order from here. Most recently, my pizza was delivered to the wrong building in my apartment complex. I had selected a no-contact delivery, as I was under the weather, and waited quite a while for delivery. Eventually, a kind neighbor brought it to me, but by then, the pizza was cold. Unfortunately, I had tipped in advance through the app, which felt like a waste since the delivery was not properly completed and the food was cold and unappetizing.
The previous order was also late and arrived cold. I could see the driver parked for an extended time at a different location on the delivery tracker.
I don’t order delivery often, so it’s a treat when I do, but both experiences missed the mark and were not worth the cost. If you decide to order here, pickup might be the better option. It appears Pizza Hut used DoorDash for delivery, and in my case, the service left me disappointed and regretting the expense.
Food: 1
Service: 1
We Always loved Pizza Hut, never had a bad experience…got our Medium pizza which had maybe a teaspoon of sauce on it. Absolutely no taste of the sauce being present on the pizza what so ever! I went and told them about it..they ignored my complaint and I asked for more sauce and they charged me 2.99 for the sauces! Sorry Pizza Hut, we won’t be back for awhile!
Location always has a broken bathroom and can't get orders right.
Parking: Parking lot is solid ice
Atmosphere: 1
Food: 1
Service: 1
The service was great and employees were exceptional and professional
Atmosphere: 5
Food: 5
Service: 5
Food was burnt! Couldn't eat it.
Service: 4
Worst stuffed crust pizza I have ever gotten. dough was old, cheese was non existent and sauce was slopped on. I suggest finding new management quickly before you lose all regular customers. I know I won't be ordering for awhile and I typically order once a week sometimes twice.
Atmosphere: 2
Food: 1
Service: 2
I haven’t had problems with the people at the store HOWEVER the corporate pizza office is TERRIBLE to work with. Ordered food online a couple weeks ago for it to be delivered by door dash…Almost an hour later the dasher delivers the food to the wrong apartment complex. Door dash pretty much says not our problem call Pizza Hut. I call multiple different numbers with no help and finally got to the store itself. Thankfully the person there credited the transaction, so great.
This leads to tonight. Place a SIMPLE order over the phone system because I knew I needed to use a credit. The lady takes my order of a large CHEESE pan pizza. The lady then hangs up on me before even finishing the total. We pick up the pizza for it to not even the right order! So tired of this place. Beware to check your orders before leaving 🙄
Atmosphere: 3
Food: 4
Service: 1
I just had the worst experience of my life at this place! The “manager” gave her tips bc I waited for 1 hour for my pizzas. I ordered online went in the store after 14 mins asked for my order they lied and said mine was coming out…. So 45 mins later atleast 10 orders went out. I tried to remain calm but still no word on my food so I asked to make sure it was being made. Still nothing. Then I asked for a refund the nasty manger said she would cancel it I said I want my money back she said I can’t do that…I asked again for my money back she said take my tips… so instead of money on my card she forced me to take her tips… who ever was working tonight they all need fired!! Never again will I step foot back in that awful nasty place
Called back after ordering a delivery got hung up on twice after I attempted to give the driver a tip that I forgot to add to my order. Worst customer service I tried to call 5 times to leave the driver a tip and the people working were so rude and shitty.
Restaurantji Recommends
Website claimed my order delivered at 6:41, driver handed it to me at 7:03 while I was on STILL on hold to complain my order had not arrived. Likely falsifying times for some corporate tracking. Gave up on hold after 10 minutes.
Food: 5
Service: 1
I wish I was able to give the service zero stars. This is my first review ever, the worker I was on the phone with hung up on me halfway through my order. I called back to finish placing my order and was met by the same odious worker. She scoffed at me, and when I asked her name, she scoffed and hung up. I know this is Pizza Huy, but whoever answered the phone should absolutely not be in the service industry.
Service: 1
Ordered 56 dollars worth of food from this location and none of it was edible, raw dough and somehow nothing but grease. The lady working refused to give a refund or even correct the pizzas. Let alone they got multiple items incorrect and also refused to fix it. Contacted corporate and reported them for health violations and poor customer service
Atmosphere: 1
Food: 1
Service: 1
Max Little is an asset to your company. She is 100% worth more than you are paying here. I encourage her to seek employment where her will value will be appreciated.
Atmosphere: 5
Food: 5
Service: 5
The food was delicious and the employee at the register was very kind to us.
Atmosphere: 5
Food: 5
Service: 5
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