Will NEVER revisit this location again . I visit the other day had a tone of rewards that I accumulated with previous orders took my two little girls to eat thinking we would be able to use the rewards for our payment for our food ( which we was able too )but supposly my number wasn't being found in their system the manager Jack was very grumpy , and had no type of customer service told me he could not do anything about it after looking at my phone three times verify my number was right and that the rewards was on my account ( WHICH IT WAS ) I even got on the phone and contacted customer service they had no problem locating my account and also verifying the rewards was on my account . Jack with no sort of apology or accommodation he made me pay for all the food or basically going to call the law! Never again will I visit this location again. It's sick to know even a manager running a multi million restaurant would have that less of professionalism or curiosity for his customers!
Service: 1
PJ Riggs
Our Euchre Group Meets there Monday nights on our rotation. The servers are so happy to see us come in! Feel so welcome!
Atmosphere: 5
Food: 5
Service: 5
Adrianna Dickey
I always eat
Atmosphere: 5
Food: 5
Service: 5
Dan Fial
Extremely overpriced, portions were poor, and overall dissatisfied. $60 out the door for a lunch that consisted of 12 wings, a burger, and two iced teas between me and my wife. It’s been a while since I’ve been to a BW3 and I can promise you it’ll be even longer before I’m back.
Atmosphere: 3
Food: 3
Service: 3
D Torres
Garlic parm wings are
Atmosphere: 5
Food: 1
Service: 5
amna fd
The Buffalo wrap had no sauce in it the chicken tasted stale along with the wedges the food was not at all fresh and I have been eating Buffalo Wild Wings for years now first time experienced the stale food!
Atmosphere: 1
Food: 1
Service: 1
Calvin Thogmartin
Did a pick up order. Restaurant clearly lied about when the food was ready because at least 10-12 people were also waiting for food. Waited over an hour for food. Canceled order. For the record I do not place this blame on the host/hostess or kitchen staff.
Atmosphere: 1
Food: 1
Service: 1
Joe Ott
The wings here are hardly sauced, and three of my 20 were suspiciously hard. This location has gone downhill sadly.
Atmosphere: 4
Food: 1
Service: 4
Pierre Huguley
Boneless wings (flats) with Buffalo dry rub. The best. And the beer is ice cold!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fries, Boneless Wings
Raymond S.
I made an online order 12/26/23 and it did not show up in their system. Until they update their system, they receive a two star rating.
Great selection of TVs but that's where it ends. Server was not thrilled to be there. Took a long time for food to come out. We ordered two side salads and shared the sampler. We assumed the salads would come out first and we were hoping since we were so hungry. Unfortunately it all came together, which was about 25 minutes.The salads were nice and some of the sample items were good like the mozzarella sticks. The teriyaki on the boneless wings was super salty and I didn't love the honey mustard side... It was too Dijon-ie. But the onion rings were delish & the chicken nachos were ok & decently loaded. Kitchen could be faster & server more aware. Bathrooms were in good shape.
GEORGE STRICKLAND
Service was good, food was good as expected.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Chicken Wings
Paul F.
Wings were extremely well prepared, crispy, juicy and, as per order, not dripping with sauce. Onion rings were some of the best I've had. Service was congenial and prompt. My only gripe: the cost. Fifteen traditional wings were $22.50 or about $1.50 per. A lot. Ten onion rings, about half of a large onion, cost $6.50, 65 cents per. Also a lot. The topper, however, was that I asked the server for blue cheese, both for the wings and rings. She brought four little cups of the condiment. I used maybe two. When the bill came, I discovered I was charged $1.50 per little cup, $6 for dressing!!! I should have taken the time to ask the manager is he charged for mustard or ketchup or dressing on salads. To sum up: Fifteen wings, 10 rings, and a beer w/tip got me to over $40. Too much.
Terri
My 1st. Time here, What a great lunch break we had! Great service, and our food came quick and was really good! It's really a nice place!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fries
Bill X
What has happened to this franchise? My wife's beer was flat. The chips and salsa was as bad as I've ever had. It all tasted store.bought. I had a chicken sandwich that I could not finish. At first I thought it was the pickles so I took them off. The taste was just so off. The server was Nicole. She did a great job.I thought it was just the North Olmsted location that had really lost it's way but I was wrong. Sadly we won't be going to any BW3s anymore.
Will NEVER revisit this location again . I visit the other day had a tone of rewards that I accumulated with previous orders took my two little girls to eat thinking we would be able to use the rewards for our payment for our food ( which we was able too )but supposly my number wasn't being found in their system the manager Jack was very grumpy , and had no type of customer service told me he could not do anything about it after looking at my phone three times verify my number was right and that the rewards was on my account ( WHICH IT WAS ) I even got on the phone and contacted customer service they had no problem locating my account and also verifying the rewards was on my account . Jack with no sort of apology or accommodation he made me pay for all the food or basically going to call the law! Never again will I visit this location again. It's sick to know even a manager running a multi million restaurant would have that less of professionalism or curiosity for his customers!
Service: 1
Our Euchre Group Meets there Monday nights on our rotation. The servers are so happy to see us come in! Feel so welcome!
Atmosphere: 5
Food: 5
Service: 5
I always eat
Atmosphere: 5
Food: 5
Service: 5
Extremely overpriced, portions were poor, and overall dissatisfied. $60 out the door for a lunch that consisted of 12 wings, a burger, and two iced teas between me and my wife. It’s been a while since I’ve been to a BW3 and I can promise you it’ll be even longer before I’m back.
Atmosphere: 3
Food: 3
Service: 3
Garlic parm wings are
Atmosphere: 5
Food: 1
Service: 5
The Buffalo wrap had no sauce in it the chicken tasted stale along with the wedges the food was not at all fresh and I have been eating Buffalo Wild Wings for years now first time experienced the stale food!
Atmosphere: 1
Food: 1
Service: 1
Did a pick up order. Restaurant clearly lied about when the food was ready because at least 10-12 people were also waiting for food. Waited over an hour for food. Canceled order. For the record I do not place this blame on the host/hostess or kitchen staff.
Atmosphere: 1
Food: 1
Service: 1
The wings here are hardly sauced, and three of my 20 were suspiciously hard. This location has gone downhill sadly.
Atmosphere: 4
Food: 1
Service: 4
Boneless wings (flats) with Buffalo dry rub. The best. And the beer is ice cold!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fries, Boneless Wings
I made an online order 12/26/23 and it did not show up in their system. Until they update their system, they receive a two star rating.
Restaurantji Recommends
Great selection of TVs but that's where it ends. Server was not thrilled to be there. Took a long time for food to come out. We ordered two side salads and shared the sampler. We assumed the salads would come out first and we were hoping since we were so hungry. Unfortunately it all came together, which was about 25 minutes.The salads were nice and some of the sample items were good like the mozzarella sticks. The teriyaki on the boneless wings was super salty and I didn't love the honey mustard side... It was too Dijon-ie. But the onion rings were delish & the chicken nachos were ok & decently loaded. Kitchen could be faster & server more aware. Bathrooms were in good shape.
Service was good, food was good as expected.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Chicken Wings
Wings were extremely well prepared, crispy, juicy and, as per order, not dripping with sauce. Onion rings were some of the best I've had. Service was congenial and prompt. My only gripe: the cost. Fifteen traditional wings were $22.50 or about $1.50 per. A lot. Ten onion rings, about half of a large onion, cost $6.50, 65 cents per. Also a lot. The topper, however, was that I asked the server for blue cheese, both for the wings and rings. She brought four little cups of the condiment. I used maybe two. When the bill came, I discovered I was charged $1.50 per little cup, $6 for dressing!!! I should have taken the time to ask the manager is he charged for mustard or ketchup or dressing on salads. To sum up: Fifteen wings, 10 rings, and a beer w/tip got me to over $40. Too much.
My 1st. Time here, What a great lunch break we had! Great service, and our food came quick and was really good! It's really a nice place!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fries
What has happened to this franchise? My wife's beer was flat. The chips and salsa was as bad as I've ever had. It all tasted store.bought. I had a chicken sandwich that I could not finish. At first I thought it was the pickles so I took them off. The taste was just so off. The server was Nicole. She did a great job.I thought it was just the North Olmsted location that had really lost it's way but I was wrong. Sadly we won't be going to any BW3s anymore.
Atmosphere: 3
Food: 1
Service: 5