Best sub I ever had staff is friendly and easy to get along with come here every
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Dante's Peak, Subs, Build Your Own Pizza, Breadsticks, Pepperoni Feast Specialty Pizza
John Baker
Worst customer service in the history of customer service - rude and defensive not only on top of that but when they use a third-party DoorDash delivery driver, your food stuff always gets messed upOr the food arrives cold it's ridiculous NEVER AGAIN!
Atmosphere: 1
Food: 1
Service: 1
Will Baker
Great food. Sauce is my favorite of all the pizza places
Our order was delivered thru door dash. Our order was wrong and we called the store. The man on the phone who said he was the manager was argumentative and rude. He told us we had to go thru door dash even tho it was our food that was wrong. It had nothing to do with door dash. He refused to give us his name and hung up on us.The food was good even tho it was wrong but customer service was terrible
Food: 4
Service: 1
Mel Kimani
We tried this for the first time when my parents came to visit, and everyone loved it!
Atmosphere: 5
Food: 5
Service: 5
Lorene Marcin
Very friendly and helpful when I called in my order. Wings were very good. No complaints. Will be back.
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Wings
Carolyn C
Pizza was really good, bacon and tomato. Love the crust ! Will definitely order from here again.
Atmosphere: 5
Food: 5
Service: 5
Angela Luebke
Ordered a dantes peak large pizza. When i opened the box i was smiling ear to ear . Thats what a pizza is sopposed to look, smell, and taste like. Great job avon lake romeos.
AA
the employees (I believe the manager is david) are by far the most impolite and audacious food industry employees I've ever encountered. I placed an order through ubereats and they made the entire order incorrectly. when I called them to 1. inform them of their total disregard of the order instructions, 2. to ensure if I replaced the order that they would follow the order as it was placed.david threatened in a roundabout way, that if the order was placed directly through them, they could guarantee it would be done right, however a third party order they can't promise the order will be fulfilled to the right specifications. (so this pizza place basically doesn't want to deal with ubereats so they are making people's orders incorrect ON PURPOSE)the icing on the cake is, my credit card company notified me, that romeo's tried to charge me the original full amount, after I was issued the refund (that I was rightfully owed) from ubereats for the total wrong order that they gave us. so not only are they rude, but they are also charging a customers credit card without authorization. felonious rude employees. I'd stay far away from this location.
the employees (I believe the manager is david) are by far the most impolite and audacious food industry employees I've ever encountered. I placed an order through ubereats and they made the entire order incorrectly. when I called them to 1. inform them of their total disregard of the order instructions, 2. to ensure if I replaced the order that they would follow the order as it was placed.david threatened in a roundabout way, that if the order was placed directly through them, they could guarantee it would be done right, however a third party order they can't promise the order will be fulfilled to the right specifications. (so this pizza place basically doesn't want to deal with ubereats so they are making people's orders incorrect ON PURPOSE)the icing on the cake is, my credit card company notified me, that romeo's tried to charge me the original full amount, after I was issued the refund (that I was rightfully owed) from ubereats for the total wrong order that they gave us. so not only are they rude, but they are also charging a customers credit card without authorization. felonious rude employees. I'd stay far away from this location.
Atmosphere: 1
Food: 3
Service: 1
amanda christen
the employees (I believe the manager is david) are by far the most impolite and audacious food industry employees I've ever encountered. I placed an order through ubereats and they made the entire order incorrectly. when I called them to 1. inform them of their total disregard of the order instructions, 2. to ensure if I replaced the order that they would follow the order as it was placed.david threatened in a roundabout way, that if the order was placed directly through them, they could guarantee it would be done right, however a third party order they can't promise the order will be fulfilled to the right specifications. (so this pizza place basically doesn't want to deal with ubereats so they are making people's orders incorrect ON PURPOSE)the icing on the cake is, my credit card company notified me, that romeo's tried to charge me the original full amount, after I was issued the refund (that I was rightfully owed) from ubereats for the total wrong order that they gave us. so not only are they rude, but they are also charging a customers credit card without authorization. felonious rude employees. I'd stay far away from this location.
Eugenio Moreno
Call three times he didn’t answer when I called the fourth time somebody answered and I was trying to place my order. They were being extremely rude and acting like I was annoying them wouldn’t recommend this store to anyone.
Mindy Chillon
Poor Customer Service . Luv the Pizza but they need a whole new staff .
Shannon Schneider
Ordered on line gave pickup time of 30 minutes. My son went to pick up had to wait an additional 35 minutes! Would of been nice to get a call saying it will be closer to an hour before your pizza done.
Best sub I ever had staff is friendly and easy to get along with come here every
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Dante's Peak, Subs, Build Your Own Pizza, Breadsticks, Pepperoni Feast Specialty Pizza
Worst customer service in the history of customer service - rude and defensive not only on top of that but when they use a third-party DoorDash delivery driver, your food stuff always gets messed upOr the food arrives cold it's ridiculous NEVER AGAIN!
Atmosphere: 1
Food: 1
Service: 1
Great food. Sauce is my favorite of all the pizza places
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Build Your Own Pizza
Good quality pizza at a good price.
Food: 5
Service: 5
Recommended dishes: Pepperoni Pizza, Salads, Garden Salad, Pizza Toppings, Ranch Lovers Buffalo Chicken Specialty Pizza
Our order was delivered thru door dash. Our order was wrong and we called the store. The man on the phone who said he was the manager was argumentative and rude. He told us we had to go thru door dash even tho it was our food that was wrong. It had nothing to do with door dash. He refused to give us his name and hung up on us.The food was good even tho it was wrong but customer service was terrible
Food: 4
Service: 1
We tried this for the first time when my parents came to visit, and everyone loved it!
Atmosphere: 5
Food: 5
Service: 5
Very friendly and helpful when I called in my order. Wings were very good. No complaints. Will be back.
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Wings
Pizza was really good, bacon and tomato. Love the crust ! Will definitely order from here again.
Atmosphere: 5
Food: 5
Service: 5
Ordered a dantes peak large pizza. When i opened the box i was smiling ear to ear . Thats what a pizza is sopposed to look, smell, and taste like. Great job avon lake romeos.
the employees (I believe the manager is david) are by far the most impolite and audacious food industry employees I've ever encountered. I placed an order through ubereats and they made the entire order incorrectly. when I called them to 1. inform them of their total disregard of the order instructions, 2. to ensure if I replaced the order that they would follow the order as it was placed.david threatened in a roundabout way, that if the order was placed directly through them, they could guarantee it would be done right, however a third party order they can't promise the order will be fulfilled to the right specifications. (so this pizza place basically doesn't want to deal with ubereats so they are making people's orders incorrect ON PURPOSE)the icing on the cake is, my credit card company notified me, that romeo's tried to charge me the original full amount, after I was issued the refund (that I was rightfully owed) from ubereats for the total wrong order that they gave us. so not only are they rude, but they are also charging a customers credit card without authorization. felonious rude employees. I'd stay far away from this location.
Atmosphere: 1
Food: 3
Service: 1
Restaurantji Recommends
the employees (I believe the manager is david) are by far the most impolite and audacious food industry employees I've ever encountered. I placed an order through ubereats and they made the entire order incorrectly. when I called them to 1. inform them of their total disregard of the order instructions, 2. to ensure if I replaced the order that they would follow the order as it was placed.david threatened in a roundabout way, that if the order was placed directly through them, they could guarantee it would be done right, however a third party order they can't promise the order will be fulfilled to the right specifications. (so this pizza place basically doesn't want to deal with ubereats so they are making people's orders incorrect ON PURPOSE)the icing on the cake is, my credit card company notified me, that romeo's tried to charge me the original full amount, after I was issued the refund (that I was rightfully owed) from ubereats for the total wrong order that they gave us. so not only are they rude, but they are also charging a customers credit card without authorization. felonious rude employees. I'd stay far away from this location.
Atmosphere: 1
Food: 3
Service: 1
the employees (I believe the manager is david) are by far the most impolite and audacious food industry employees I've ever encountered. I placed an order through ubereats and they made the entire order incorrectly. when I called them to 1. inform them of their total disregard of the order instructions, 2. to ensure if I replaced the order that they would follow the order as it was placed.david threatened in a roundabout way, that if the order was placed directly through them, they could guarantee it would be done right, however a third party order they can't promise the order will be fulfilled to the right specifications. (so this pizza place basically doesn't want to deal with ubereats so they are making people's orders incorrect ON PURPOSE)the icing on the cake is, my credit card company notified me, that romeo's tried to charge me the original full amount, after I was issued the refund (that I was rightfully owed) from ubereats for the total wrong order that they gave us. so not only are they rude, but they are also charging a customers credit card without authorization. felonious rude employees. I'd stay far away from this location.
Call three times he didn’t answer when I called the fourth time somebody answered and I was trying to place my order. They were being extremely rude and acting like I was annoying them wouldn’t recommend this store to anyone.
Poor Customer Service . Luv the Pizza but they need a whole new staff .
Ordered on line gave pickup time of 30 minutes. My son went to pick up had to wait an additional 35 minutes! Would of been nice to get a call saying it will be closer to an hour before your pizza done.