I am not one to write bad reviews but this place needs some management help. i walked in and lost my appetite with how dirty and unsanitary this location is
Atmosphere: 1
localloser1
Would give lower rating if possible. Terrible service and terrible food quality.
Atmosphere: 1
Food: 1
Service: 1
Lloyd LiBengood
All was good and the family had a great time out together.9
Atmosphere: 5
Food: 5
Service: 5
Terri Rhyner
Trash cans inside and out overflowing. Couldn't get service and noticed dust and even hair on top the glass over the food. Walked out. Won't return
Aidan Pruitt
Just waited in line for 40 minutes for them to tell me they were out of rice chicken lettuce and cheese. It’s so bad
Atmosphere: 1
Food: 1
Service: 1
Minerva Ramos
Place was dirty dirty… it was 2pm.. food was cold..rice and beans should be hot…meat was dry and worker was scrapping the bottom on that and the guacamole…ur pico de gallo needed more cilantro so it can have flavor…the worse part was it’s a brand new building near the hospital and it was dirty with a mgr( I think) on premise.
Atmosphere: 1
Food: 2
Service: 2
Romeo Radulici
As a fellow business owner I have to speak up. I’ve been a chipotle fan for 20+ years. I’ve never walked into a more shitty environment, with terrible staff, overflowing trash, and below average food ever. This place needs to be shut down, everyone fired, and completely new team hired and trained. Where’s the leadership?? Chipotle Corp - what are you doing about this?
Atmosphere: 1
Food: 1
Service: 1
Luis Enrique
I hate leaving bad reviews but this place needs serious work. Orders constantly being wrong, ingredients always being out of stock, weak seasoning and portion sizes are tiny for what you pay. Just go to Avon commons or Westlake until they figure out their problems.
Atmosphere: 2
Food: 1
Service: 3
Cassidy Reaser
Absolute worst chipotle ever, out of everything, super understaffed, covered in trash. Avoid at all costs
Atmosphere: 1
Food: 1
Service: 1
j man
Quite literally an embarrassment. In what world do you randomly change people’s orders because you are too lazy to make more food when your only job is to make food. NOT EVEN TO MENTION HOW DANGEROUS IT IS TO NOT EVEN TELL YOU THAT THE RESTAURANT IS OUT OF AN INGREDIENT AND SWITCH IT OUT WITHOUT TELLING YOU WHEN YOU COULD POTENTIALLY BE ALLERGIC. Top to bottom employees and management she be held liable for that highly illegal and dangerous acts.
I ordered online from this Chipotle, and it was supposed to be ready at 6:50 p.m. When I got there, it still wasn’t ready — I ended up waiting until 7:20 p.m. to finally get my food. That’s 30 minutes late for an order that was already placed and paid for ahead of time. The staff didn’t seem organized, and there was no communication or apology for the delay. If I wanted to wait half an hour, I could’ve just ordered in person. Extremely disappointed — I won’t be coming back to this location.
Atmosphere: 1
Food: 1
Service: 1
Cheryl Kaleta
No carne asada, regular steak was all dried up. No napkins in the dining area. Terrible experience worst chipotle I have been to.
Atmosphere: 1
Food: 1
Service: 3
paul e
Avoid at all cost. Worst service. Out of everything accept refills were all in the fridge. Instead of getting it, just told me they were out. Steak was chewy and nothing but fat. Also, girl doesn't know how to wrap a burrito. I don't know what I got is called, but it was weird.
Atmosphere: 1
Food: 1
Service: 1
Chris
Super hit or miss, it's 50/50. Some days it will be good some days they will be out of stock on 8 different things and the meat isn't seasoned well. The workers when I went were friendly
Atmosphere: 4
Food: 2
Service: 4
Tatianna Larsen
Polite, good portions, clean, asks clarifying questions. Updated my previous comment, this place is turning around for the better :) only down side, they are always out of 1 thing.
I am not one to write bad reviews but this place needs some management help. i walked in and lost my appetite with how dirty and unsanitary this location is
Atmosphere: 1
Would give lower rating if possible. Terrible service and terrible food quality.
Atmosphere: 1
Food: 1
Service: 1
All was good and the family had a great time out together.9
Atmosphere: 5
Food: 5
Service: 5
Trash cans inside and out overflowing. Couldn't get service and noticed dust and even hair on top the glass over the food. Walked out. Won't return
Just waited in line for 40 minutes for them to tell me they were out of rice chicken lettuce and cheese. It’s so bad
Atmosphere: 1
Food: 1
Service: 1
Place was dirty dirty… it was 2pm.. food was cold..rice and beans should be hot…meat was dry and worker was scrapping the bottom on that and the guacamole…ur pico de gallo needed more cilantro so it can have flavor…the worse part was it’s a brand new building near the hospital and it was dirty with a mgr( I think) on premise.
Atmosphere: 1
Food: 2
Service: 2
As a fellow business owner I have to speak up. I’ve been a chipotle fan for 20+ years. I’ve never walked into a more shitty environment, with terrible staff, overflowing trash, and below average food ever. This place needs to be shut down, everyone fired, and completely new team hired and trained. Where’s the leadership?? Chipotle Corp - what are you doing about this?
Atmosphere: 1
Food: 1
Service: 1
I hate leaving bad reviews but this place needs serious work.
Orders constantly being wrong, ingredients always being out of stock, weak seasoning and portion sizes are tiny for what you pay.
Just go to Avon commons or Westlake until they figure out their problems.
Atmosphere: 2
Food: 1
Service: 3
Absolute worst chipotle ever, out of everything, super understaffed, covered in trash. Avoid at all costs
Atmosphere: 1
Food: 1
Service: 1
Quite literally an embarrassment. In what world do you randomly change people’s orders because you are too lazy to make more food when your only job is to make food. NOT EVEN TO MENTION HOW DANGEROUS IT IS TO NOT EVEN TELL YOU THAT THE RESTAURANT IS OUT OF AN INGREDIENT AND SWITCH IT OUT WITHOUT TELLING YOU WHEN YOU COULD POTENTIALLY BE ALLERGIC. Top to bottom employees and management she be held liable for that highly illegal and dangerous acts.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
I ordered online from this Chipotle, and it was supposed to be ready at 6:50 p.m. When I got there, it still wasn’t ready — I ended up waiting until 7:20 p.m. to finally get my food. That’s 30 minutes late for an order that was already placed and paid for ahead of time. The staff didn’t seem organized, and there was no communication or apology for the delay. If I wanted to wait half an hour, I could’ve just ordered in person. Extremely disappointed — I won’t be coming back to this location.
Atmosphere: 1
Food: 1
Service: 1
No carne asada, regular steak was all dried up. No napkins in the dining area. Terrible experience worst chipotle I have been to.
Atmosphere: 1
Food: 1
Service: 3
Avoid at all cost. Worst service. Out of everything accept refills were all in the fridge. Instead of getting it, just told me they were out. Steak was chewy and nothing but fat. Also, girl doesn't know how to wrap a burrito. I don't know what I got is called, but it was weird.
Atmosphere: 1
Food: 1
Service: 1
Super hit or miss, it's 50/50. Some days it will be good some days they will be out of stock on 8 different things and the meat isn't seasoned well. The workers when I went were friendly
Atmosphere: 4
Food: 2
Service: 4
Polite, good portions, clean, asks clarifying questions.
Updated my previous comment, this place is turning around for the better :) only down side, they are always out of 1 thing.
Food: 5
Service: 5
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