Dunkin'

2355 Nagel Rd, Avon
(216) 759-8059

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Recent Reviews

I used deliveryso unable to answer some questions. Delivery was on time. I ordered online before bed and woke up to a delicious hot French vanilla latte and a coffee cake muffin. Both excellent and on my preferred Dunkin list.
I also order a slice of pumpkin cake for later in the day. I thoroughly enjoyed that too. A good balance of cake, pumpkin and spice. Not overly sweet.
I was very disappointed with my service today. I have been to this Dunkin multiple times and have never had such rude service as I did today. The lady taking the order via the speaker started out rude and just continued with the bad attitude the whole time. I placed an order for a large frozen coffee, when I received this order it did not have the coffee syrup added. I went in to have this order corrected and the lady in the blue collar shirt argued with me and stated she did...
I hate to be this guy, but this Dunkin' genuinely needs some improvement. I get that the staff are slammed every morning, but someone should always be at the counter. Even if you place a mobile order in advance (which is usually no problem at other locations), there's a 50/50 chance you'll get there by your pickup time and it's ready. Also, there have been a few occasions where I purchased a blueberry muffin at this location and the inside was totally raw....

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