Terrible service, waited 30 mins just to get someone’s attention to get the check. Definitely has gone downhill!
Atmosphere: 1
Food: 4
Service: 1
Alex Cranmer
Been coming here for over 15 years and it is my favorite hibachi spot in all of Cleveland!
Atmosphere: 5
Food: 5
Service: 5
Brooke Jesse
DO NOT GO HERE. WORST MANAGEMENT. I took My daughter here for dinner. The vegetables were good, salad & California Rolls but the rest was not suitable to eat. The steak & shrimp tasted freezer burnt. The other couple sitting across from us also said their food was not good & didn't feel comfortable eating it. Our waiter was such a sweet young man and kept apologizing and went and got the manager. Not only was she mean she refused to take the meals off the bill. She brought us a new bill stating she gave us a "discount" and basically took 1 meal off each of our bills. I'm sorry but that's not good enough considering I ate literally 3 bites of meat 1 shrimp & maybe 3 tablespoons of rice. So she took the bill back and charged us for each individual thing we ate. Needless to say my bill was still over $55. I have never been to a restaurant where when everyone at the table ( mind you I didn't know the other couple) says their food doesn't taste right you still charge them. I had no problem paying for my sushi & drinks but I didn't eat buy a fee bites of my soup which had an odor to it & my salad. Needless to say we won't be back at this place again. In the past it's always been busy but maybe that's why there wasn't much business. If you can't run a business and want customers to be satisfied & come back maybe that's not the job for you. I'm very disappointed & hope I don't get sick over the food.
Atmosphere: 2
Food: 1
Service: 4
Recommended dishes: Fried Rice, Shrimp Hibachi
Zach Giannakopoulos
First off I am not one to complain but the food came out undercooked Also had freezer burn. It was not just my food. Everyone’s dish was the same way nobody ate anything. I maybe had four pieces of chicken and one piece of shrimp before I noticed something was not right. After complaining about the food, I spoke with the manager, who was very rude and had a major attitude. Assuming because I did not eat 95% of my dish I would not receive a bill for the food, but that was not the case. Do not go here. It is a joke. I will never be eating Here again I hope I do not get food poisoning!!!
Atmosphere: 2
Food: 1
Service: 1
Kay rusmisel
Unfortunately I HAVE to give this place one star to be able to leave a review. Our food was old and undercooked with freezer burn. (Meat, Steak, Chicken & Shrimp) we let the manager know. She was rude, disrespectful, and very very unprofessional. We will not be coming back. It was everyone at our table so 4 of us total with the same issue. We were still charged after talking with the manager 2 times. We will not be back here. The manager is absolutely ridiculous and needs to figure out a better way to run a business.
Atmosphere: 1
Food: 1
Service: 1
Johnathan G.
My Wife and I absolutely love it. This is our go to place. Not cheap but not the most expensive. It's not loud and overly busy. We prefer the booth when it's just us but we do the grill with friends.
Atmosphere: 5
Food: 5
Service: 5
Kimberly Thompson
Disappointed in our experience. There were so many positive reviews. The food was blah. We had tempura, so looking forward to it, but blah. Service was fine. My long island ice tea was good and had alcohol. If I had to go again I'd get the long island ice tea and steamed rice. Food wasn't bad, it just wasn't good or even have much flavor. I never post reviews, but think I'll start, since things are just so expensive in general, and if we're gonna spend the money, it should be worth it.
Atmosphere: 3
Food: 1
Service: 3
laura arkoush
Honestly one of my favorite sushi places and reasonably priced. I have not tried their hibachi section only because I enjoy their sushi too much to not go there for it but it the rest of their menu matches their sushi quality then it's totally worth it.
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Dragon Rolls and California Roll, Sushi Crab Salad and California Roll
Chris
The food is excellent and straight from the grill. The prices are pretty reasonable when compared to what is out there. The restaurant looks a little dated but if you can live with that, the food is good.
Atmosphere: 3
Food: 5
Service: 5
Recommended dishes: Pick 3 Shrimp Steak and Salmon, Shrimp Hibachi
Megan Petruchik
We love fujiyama! Great service and delicious food!! So family friendly!
This was our first time going for my sister's birthday and we had high hopes. The poor experience started small with the cook making comments about how much we were spending on our children's meal. As he began cooking we had someone at the table that had a seafood allergy and her food was made separately in the back and he kept trying to give her food from the grill knowing her allergy, he spilled soup on the birthday girl the overcooked all of our food. When we said something to management they offered the birthday girl a free cake but when the cake came out we had no knife or plates to even serve anyone and the cake was still frozen ?♀️ nothing taken off our bill it was a very poor experience overall
joevonte wyatt
First time going to this location I placed an Togo order I got chicken and salmon combo and I told them I had an shellfish allergy, she asked if I wanted a side of shrimp I said no I just said I was allergic. I get home and they put shrimp on the side so I called them up and asked for a refund and the lady was mad . I get there she grabs the bag aggressive slams the food out then slams it in the trash real uncalled for I expressed I was allergic and still some how got shrimp. I tipped the Togo person 8 dollars and told her she could keep the tip I just wanted a refund but they refused the tip I took my money and left?️
Atmosphere: 1
Food: 1
Service: 1
Melissa Pickett
Food was good, but they literally lost our credit card after they ran it and charged our card. How do you lose a card after you charged it for 150$ bill! Having us sit in the bar to wait til you find it. They literally said we look later and call you! Ummm absolutely not! You literally just charged my card and lost it! And you want me to leave and u call me when you find it. Horrible service! How does that even happen.
Atmosphere: 2
Food: 4
Service: 1
Recommended dishes: Steak
Val
I was so mad. Worst service. Front desk was so unprofessional and rude. They yelled at me and my family and my child got scared. Do not
Terrible service, waited 30 mins just to get someone’s attention to get the check. Definitely has gone downhill!
Atmosphere: 1
Food: 4
Service: 1
Been coming here for over 15 years and it is my favorite hibachi spot in all of Cleveland!
Atmosphere: 5
Food: 5
Service: 5
DO NOT GO HERE.
WORST MANAGEMENT. I took My daughter here for dinner. The vegetables were good, salad & California Rolls but the rest was not suitable to eat. The steak & shrimp tasted freezer burnt. The other couple sitting across from us also said their food was not good & didn't feel comfortable eating it. Our waiter was such a sweet young man and kept apologizing and went and got the manager. Not only was she mean she refused to take the meals off the bill. She brought us a new bill stating she gave us a "discount" and basically took 1 meal off each of our bills.
I'm sorry but that's not good enough considering I ate literally 3 bites of meat 1 shrimp & maybe 3 tablespoons of rice.
So she took the bill back and charged us for each individual thing we ate. Needless to say my bill was still over $55.
I have never been to a restaurant where when everyone at the table ( mind you I didn't know the other couple) says their food doesn't taste right you still charge them.
I had no problem paying for my sushi & drinks but I didn't eat buy a fee bites of my soup which had an odor to it & my salad.
Needless to say we won't be back at this place again.
In the past it's always been busy but maybe that's why there wasn't much business. If you can't run a business and want customers to be satisfied & come back maybe that's not the job for you.
I'm very disappointed & hope I don't get sick over the food.
Atmosphere: 2
Food: 1
Service: 4
Recommended dishes: Fried Rice, Shrimp Hibachi
First off I am not one to complain but the food came out undercooked Also had freezer burn. It was not just my food. Everyone’s dish was the same way nobody ate anything. I maybe had four pieces of chicken and one piece of shrimp before I noticed something was not right. After complaining about the food, I spoke with the manager, who was very rude and had a major attitude. Assuming because I did not eat 95% of my dish I would not receive a bill for the food, but that was not the case. Do not go here. It is a joke. I will never be eating Here again I hope I do not get food poisoning!!!
Atmosphere: 2
Food: 1
Service: 1
Unfortunately I HAVE to give this place one star to be able to leave a review. Our food was old and undercooked with freezer burn. (Meat, Steak, Chicken & Shrimp) we let the manager know. She was rude, disrespectful, and very very unprofessional. We will not be coming back. It was everyone at our table so 4 of us total with the same issue. We were still charged after talking with the manager 2 times. We will not be back here. The manager is absolutely ridiculous and needs to figure out a better way to run a business.
Atmosphere: 1
Food: 1
Service: 1
My Wife and I absolutely love it. This is our go to place. Not cheap but not the most expensive. It's not loud and overly busy. We prefer the booth when it's just us but we do the grill with friends.
Atmosphere: 5
Food: 5
Service: 5
Disappointed in our experience. There were so many positive reviews. The food was blah. We had tempura, so looking forward to it, but blah. Service was fine. My long island ice tea was good and had alcohol. If I had to go again I'd get the long island ice tea and steamed rice. Food wasn't bad, it just wasn't good or even have much flavor. I never post reviews, but think I'll start, since things are just so expensive in general, and if we're gonna spend the money, it should be worth it.
Atmosphere: 3
Food: 1
Service: 3
Honestly one of my favorite sushi places and reasonably priced. I have not tried their hibachi section only because I enjoy their sushi too much to not go there for it but it the rest of their menu matches their sushi quality then it's totally worth it.
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Dragon Rolls and California Roll, Sushi Crab Salad and California Roll
The food is excellent and straight from the grill. The prices are pretty reasonable when compared to what is out there. The restaurant looks a little dated but if you can live with that, the food is good.
Atmosphere: 3
Food: 5
Service: 5
Recommended dishes: Pick 3 Shrimp Steak and Salmon, Shrimp Hibachi
We love fujiyama! Great service and delicious food!! So family friendly!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
This was a fun place to have dinner. Very clean.
Atmosphere: 5
Food: 5
Service: 5
This was our first time going for my sister's birthday and we had high hopes. The poor experience started small with the cook making comments about how much we were spending on our children's meal. As he began cooking we had someone at the table that had a seafood allergy and her food was made separately in the back and he kept trying to give her food from the grill knowing her allergy, he spilled soup on the birthday girl the overcooked all of our food. When we said something to management they offered the birthday girl a free cake but when the cake came out we had no knife or plates to even serve anyone and the cake was still frozen ?♀️ nothing taken off our bill it was a very poor experience overall
First time going to this location I placed an Togo order I got chicken and salmon combo and I told them I had an shellfish allergy, she asked if I wanted a side of shrimp I said no I just said I was allergic. I get home and they put shrimp on the side so I called them up and asked for a refund and the lady was mad . I get there she grabs the bag aggressive slams the food out then slams it in the trash real uncalled for I expressed I was allergic and still some how got shrimp. I tipped the Togo person 8 dollars and told her she could keep the tip I just wanted a refund but they refused the tip I took my money and left?️
Atmosphere: 1
Food: 1
Service: 1
Food was good, but they literally lost our credit card after they ran it and charged our card. How do you lose a card after you charged it for 150$ bill! Having us sit in the bar to wait til you find it. They literally said we look later and call you! Ummm absolutely not! You literally just charged my card and lost it! And you want me to leave and u call me when you find it. Horrible service! How does that even happen.
Atmosphere: 2
Food: 4
Service: 1
Recommended dishes: Steak
I was so mad. Worst service. Front desk was so unprofessional and rude. They yelled at me and my family and my child got scared. Do not
Atmosphere: 3
Food: 5
Service: 1
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