We will stick to Scene 75. This place was thumbs down.
Atmosphere: 3
Food: 2
Service: 1
Tiara Murry
This was my first time here and kamee was friendly and welcoming i will definitely return and recommend this place
Atmosphere: 5
Food: 5
Service: 5
Clydesdale City
It reminds me of CHUCKY E CHEESE but alot bigger the only problem is the wings I wish the wings were a little bit more crispy but the games atmosphere service everything is just so awesome im definitely coming back
Atmosphere: 5
Food: 4
Service: 5
Jessie Pritty
Its a great place for dates, parties or just families getting together. The games and bowling/pool ticket can add up quick but the staff is knowledgable about the price menu. A lot of staff but all are very busy, respectively, and we werent pressed for time so definitely didnt mind. Matt was a great server! Also try the double cheeseburger because MY goodness! One of the BEST I have had in a loooooooong time!
Atmosphere: 5
Food: 5
Service: 4
Jessica DiJerome
It was ok. Not bad, not great. Not all the games worked and it wasn't known until it already charged your credits. The bowling alley was quite nice. So it balanced out the game section.
Kay Marie
The food was really good and Peggy the manager was absolutely amazing! She went out of her way to help with my son and even got him markers and a coloring page.
The game section is the WORST! 10 games took my card but then didn't work. Then was told to talk to the front desk for assistance. Then told they can't do anything for us.... Love it. Wouldn't come back here again. Waste of money and time. To top it off they have no games for children under 5 years old....
Atmosphere: 1
Food: 5
Service: 4
Yamin N
Babs helped me out with everything check her out
Diabalina
babs is a beautiful person
Atmosphere: 5
Service: 5
Shadi Naqib
Babs was great
Atmosphere: 5
Food: 5
Service: 5
Coleen C
I don’t know when Main Event started to rig their games but we go here all the time but no more. Claw machines where there is a 4in space because now the claw won’t even remotely close. You have to swipe your card multiple times before it will “register” only for it to repeatedly register after the fact. Dave and Busters is way better. TRUST ME.. GO THERE. Main Event must be losing money.
Alot of machines did not work couldn't find and staff and when u did find them they ignored u kids running around unattended and trying to play other peoples games
Chris Partezana
They do not have the NFL package. Call before you go if you were wanting a specific game.
Atmosphere: 4
Food: 4
Service: 4
Katharine Bates
Clean, decent food, fun when it isn't crowded. Some of the staff are super helpful and kind, and others are the opposite which sours the experience a bit.
Margarita Hernandez
Staff very accommodating and friendly. Lived the atmosphere food was a little pricey but it was good. People were friendly
Atmosphere: 5
Food: 3
Service: 5
Tamar Gonzalez
I rarely/never leave negative reviews, but this experience deserves to be shared so other families are aware. If i can star this location a (-) I certainly would. We had a large party of 24 people for my daughter’s birthday yesterday 11-8-25, and this was by far one of the most unprofessional and disappointing experiences I’ve ever had. It was immediately clear that this location is not prepared or equipped to handle large groups despite having over a week’s notice and multiple confirmation calls from me beforehand.
From the start, things went downhill. The setup was disorganized, the party started 20 minutes late due to the slow check-in and shoe process for our group, and the overall flow of the event was unrealistic. The party itinerary left no transition time between bowling, moving to the party room, and laser tag, making it impossible to enjoy any part of the experience. Out of our full hour of bowling, we were only able to bowl for about 24 minutes total before being rushed out and we were even told to end 16 minutes early.
The staff, particularly Jordyn and Peggy, had unhelpful and disrespectful throughout. At one point, Jordyn told my family “the best thing you can do is just get out,” which was incredibly offensive and uncalled for. Peggy was equally unprofessional, cutting me off mid-conversation and passing me off to another manager, Diamond, rather than addressing my concerns directly which was highly disrespectful.
I spoke with Diamond, who was kind and tried to help, but it was clear she was limited in what she could do under the management structure. Meanwhile, multiple staff members were visibly arguing not only with each other but also with other guests in full view of children and families. My guests and I had to watch staff yelling loudly and aggressively at the public over laser tag issues, creating a chaotic and uncomfortable environment.
For a party that cost over $550, the experience was completely unacceptable. The lack of organization, professionalism, and customer service was alarming. It felt like the location prioritized overbooking and money rather than ensuring a positive, family-friendly experience.
General Management needs to seriously re-evaluate all staff trainings including management, event coordination, and customer service standards to prevent other families from having the same experience. This location needs to severely modify the party planning to accommodate larger party with transition times. I would never recommend hosting a party here, and I plan to make my experience public so other families can avoid the same disappointment.
This experience was heartbreaking and frustrating to see my daughter’s birthday celebration turn into a stressful and chaotic event.
We will stick to Scene 75.
This place was thumbs down.
Atmosphere: 3
Food: 2
Service: 1
This was my first time here and kamee was friendly and welcoming i will definitely return and recommend this place
Atmosphere: 5
Food: 5
Service: 5
It reminds me of CHUCKY E CHEESE but alot bigger the only problem is the wings I wish the wings were a little bit more crispy but the games atmosphere service everything is just so awesome im definitely coming back
Atmosphere: 5
Food: 4
Service: 5
Its a great place for dates, parties or just families getting together.
The games and bowling/pool ticket can add up quick but the staff is knowledgable about the price menu. A lot of staff but all are very busy, respectively, and we werent pressed for time so definitely didnt mind. Matt was a great server!
Also try the double cheeseburger because MY goodness! One of the BEST I have had in a loooooooong time!
Atmosphere: 5
Food: 5
Service: 4
It was ok. Not bad, not great. Not all the games worked and it wasn't known until it already charged your credits. The bowling alley was quite nice. So it balanced out the game section.
The food was really good and Peggy the manager was absolutely amazing! She went out of her way to help with my son and even got him markers and a coloring page.
The game section is the WORST! 10 games took my card but then didn't work. Then was told to talk to the front desk for assistance. Then told they can't do anything for us.... Love it. Wouldn't come back here again. Waste of money and time. To top it off they have no games for children under 5 years old....
Atmosphere: 1
Food: 5
Service: 4
Babs helped me out with everything check her out
babs is a beautiful person
Atmosphere: 5
Service: 5
Babs was great
Atmosphere: 5
Food: 5
Service: 5
I don’t know when Main Event started to rig their games but we go here all the time but no more. Claw machines where there is a 4in space because now the claw won’t even remotely close. You have to swipe your card multiple times before it will “register” only for it to repeatedly register after the fact. Dave and Busters is way better. TRUST ME.. GO THERE. Main Event must be losing money.
Atmosphere: 3
Food: 3
Service: 3
Restaurantji Recommends
Alot of machines did not work couldn't find and staff and when u did find them they ignored u kids running around unattended and trying to play other peoples games
They do not have the NFL package. Call before you go if you were wanting a specific game.
Atmosphere: 4
Food: 4
Service: 4
Clean, decent food, fun when it isn't crowded. Some of the staff are super helpful and kind, and others are the opposite which sours the experience a bit.
Staff very accommodating and friendly. Lived the atmosphere food was a little pricey but it was good. People were friendly
Atmosphere: 5
Food: 3
Service: 5
I rarely/never leave negative reviews, but this experience deserves to be shared so other families are aware. If i can star this location a (-) I certainly would. We had a large party of 24 people for my daughter’s birthday yesterday 11-8-25, and this was by far one of the most unprofessional and disappointing experiences I’ve ever had. It was immediately clear that this location is not prepared or equipped to handle large groups despite having over a week’s notice and multiple confirmation calls from me beforehand.
From the start, things went downhill. The setup was disorganized, the party started 20 minutes late due to the slow check-in and shoe process for our group, and the overall flow of the event was unrealistic. The party itinerary left no transition time between bowling, moving to the party room, and laser tag, making it impossible to enjoy any part of the experience. Out of our full hour of bowling, we were only able to bowl for about 24 minutes total before being rushed out and we were even told to end 16 minutes early.
The staff, particularly Jordyn and Peggy, had unhelpful and disrespectful throughout. At one point, Jordyn told my family “the best thing you can do is just get out,” which was incredibly offensive and uncalled for. Peggy was equally unprofessional, cutting me off mid-conversation and passing me off to another manager, Diamond, rather than addressing my concerns directly which was highly disrespectful.
I spoke with Diamond, who was kind and tried to help, but it was clear she was limited in what she could do under the management structure. Meanwhile, multiple staff members were visibly arguing not only with each other but also with other guests in full view of children and families. My guests and I had to watch staff yelling loudly and aggressively at the public over laser tag issues, creating a chaotic and uncomfortable environment.
For a party that cost over $550, the experience was completely unacceptable. The lack of organization, professionalism, and customer service was alarming. It felt like the location prioritized overbooking and money rather than ensuring a positive, family-friendly experience.
General Management needs to seriously re-evaluate all staff trainings including management, event coordination, and customer service standards to prevent other families from having the same experience. This location needs to severely modify the party planning to accommodate larger party with transition times. I would never recommend hosting a party here, and I plan to make my experience public so other families can avoid the same disappointment.
This experience was heartbreaking and frustrating to see my daughter’s birthday celebration turn into a stressful and chaotic event.
Atmosphere: 1
Food: 4
Service: 1
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