I haven't had Papa John's in ages. Started ordering again and it's pretty good and a really good price.
Atmosphere: 5
Food: 4
Service: 5
dalal A
Great experience! Tania was incredibly helpful. Really appreciated the friendly service.
brian hansen
Just ordered from here. The drink you sent us is almost two years past the expiration date. Do better, not that hard
Atmosphere: 3
Food: 3
Service: 3
Mark Steinbrunner
Great deals and good pizza
Atmosphere: 5
Food: 5
Service: 5
robert bradford
Very quick and efficient. Seemed like one person working that day but he was very diligent.
Atmosphere: 5
Food: 5
Service: 5
Paul Tomaselli
Said it would be 40 minutes and took over an hour and 15 that new automated system sucks
Kelly
Placed an order for delivery on 10/31. As I knew they would be busy, I made sure to place the order early afternoon. I received an order confirmation stating that I would have my order at 5.
Well, 5 rolls around, then 6, then 7...finally our order arrives. No communication, apology, anything. Upon telling the driver why we refused the order, he simply said "yeah, we are a few hours behind."
Meanwhile I am trying to call the store, keep being rolled over to the hold music. I literally called 10 times to no avail. I finally called Pizza Hut as my guests and kids were starving and they delivered within 30 minutes.
After all this, I check my bank account and Papa Johns charged me for food I refused, since it was over 2 hours late. AND, they charged me MORE than what the original bill was. So now I have to file a fraud dispute.
Horrible, horrible, awful experience.
Atmosphere: 1
Food: 1
Service: 1
Melissa Smalley
I placed an online order at 3 o’clock 10/31/24 to have my pizza delivered by 5 o’clock. My delivery never came and I’ve tried to contact the store in Avon Ohio multiple times and no one is picking up.
Service: 1
Jim
Usually behind. Halloween was a joke. Ordered at 9 am for a 5:00 pickup. Wasn’t even started at 5:30. Plan your work and stop accepting orders if you can’t keep up.
Service: 1
Joseph Caruso
Was going to order from here, but these reviews are atrocious. I grew up loving papa John's, shame to see Management is running it into the ground
It was hot and crisp! This location makes good pizza. Can not say that about all papa John's.
Atmosphere: 5
Food: 5
Service: 5
Alex Hutnik
It’s a Papa Johns, a known quantity. Consistent with other Papa Johns.
Atmosphere: 3
Food: 3
Service: 3
Recommended dishes: Large Pizza
Erin Brunner
I will never order Papa John’s again. I placed my order online for 4 pizzas…3 pizzas showed up with a receipt for an amount that didn’t match my email confirmation, and no line items, just a dollar amoun. When I called to inquire about the mistake, the manger proceeded to argue with me about it, then told me I had to call corporate to sort it out! Well that’s another joke, good luck trying to get a response from them. They take you in a wild goose hunt to find a way to contact them, and if you can finally find the magic code to speak to someone…they hang up on you intentionally once you start speaking. I was able to get to an online form that ‘promised’ a response from the regional ownership within 48 hours….that was about 2 weeks ago and I still have no resolution. Crooks.
Heather Richardson
Not sure why it’s so low quality for the price papa John’s charged.
Food: 1
Service: 4
John S.
The skimpiest toppings out of any Papa Johns I've ever been to. Pizza sauce was watery. Very disappointing. On a positive note, great service.
I haven't had Papa John's in ages. Started ordering again and it's pretty good and a really good price.
Atmosphere: 5
Food: 4
Service: 5
Great experience! Tania was incredibly helpful. Really appreciated the friendly service.
Just ordered from here. The drink you sent us is almost two years past the expiration date. Do better, not that hard
Atmosphere: 3
Food: 3
Service: 3
Great deals and good pizza
Atmosphere: 5
Food: 5
Service: 5
Very quick and efficient. Seemed like one person working that day but he was very diligent.
Atmosphere: 5
Food: 5
Service: 5
Said it would be 40 minutes and took over an hour and 15 that new automated system sucks
Placed an order for delivery on 10/31. As I knew they would be busy, I made sure to place the order early afternoon. I received an order confirmation stating that I would have my order at 5.
Well, 5 rolls around, then 6, then 7...finally our order arrives. No communication, apology, anything. Upon telling the driver why we refused the order, he simply said "yeah, we are a few hours behind."
Meanwhile I am trying to call the store, keep being rolled over to the hold music. I literally called 10 times to no avail. I finally called Pizza Hut as my guests and kids were starving and they delivered within 30 minutes.
After all this, I check my bank account and Papa Johns charged me for food I refused, since it was over 2 hours late. AND, they charged me MORE than what the original bill was. So now I have to file a fraud dispute.
Horrible, horrible, awful experience.
Atmosphere: 1
Food: 1
Service: 1
I placed an online order at 3 o’clock 10/31/24 to have my pizza delivered by 5 o’clock. My delivery never came and I’ve tried to contact the store in Avon Ohio multiple times and no one is picking up.
Service: 1
Usually behind. Halloween was a joke. Ordered at 9 am for a 5:00 pickup. Wasn’t even started at 5:30. Plan your work and stop accepting orders if you can’t keep up.
Service: 1
Was going to order from here, but these reviews are atrocious. I grew up loving papa John's, shame to see Management is running it into the ground
Restaurantji Recommends
It was hot and crisp! This location makes good pizza. Can not say that about all papa John's.
Atmosphere: 5
Food: 5
Service: 5
It’s a Papa Johns, a known quantity. Consistent with other Papa Johns.
Atmosphere: 3
Food: 3
Service: 3
Recommended dishes: Large Pizza
I will never order Papa John’s again. I placed my order online for 4 pizzas…3 pizzas showed up with a receipt for an amount that didn’t match my email confirmation, and no line items, just a dollar amoun. When I called to inquire about the mistake, the manger proceeded to argue with me about it, then told me I had to call corporate to sort it out! Well that’s another joke, good luck trying to get a response from them. They take you in a wild goose hunt to find a way to contact them, and if you can finally find the magic code to speak to someone…they hang up on you intentionally once you start speaking. I was able to get to an online form that ‘promised’ a response from the regional ownership within 48 hours….that was about 2 weeks ago and I still have no resolution. Crooks.
Not sure why it’s so low quality for the price papa John’s charged.
Food: 1
Service: 4
The skimpiest toppings out of any Papa Johns I've ever been to. Pizza sauce was watery. Very disappointing. On a positive note, great service.
Food: 2
Service: 5
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