Excellent customer service and the food was great! Manager sucks at fantasy football though.
Atmosphere: 5
Food: 5
Service: 5
Dan
My favorite place to get subs.
Atmosphere: 5
Food: 5
Service: 5
Sierra Young
Ordered a pretty basic sandwich off of DoorDash. Didn’t get the bacon I paid extra for, didn’t ask for mayonnaise because I can’t have mayonnaise. Bread was ripped and cut weird. Waste of money.
Atmosphere: 1
Food: 1
Service: 1
CEO of Google
Let me tell you, I’ve had multiple issues at this location. Once they reimbursed me by providing a free sandwich, the second they never responded. If you don’t want mushrooms on your sandwich, don’t go here, no matter how you ask they will definitely put mushrooms on your sub.
Michael Schoger
The sub was lacking everything but the bread the manager was very rude even the customer after me said she was rude. I told a young kid that works there he should be the manager because he had people skills and was very nice. I don't think I'll go there again
Atmosphere: 2
Food: 1
Service: 1
Dave Armold
Any less meat and you will have to start calling this a grilled cheese
Atmosphere: 3
Food: 1
Service: 2
Laura Ernest
I loved everything about this place. The food was amazing and their customer service was great as well. The place wasn't very busy so no wait time.
Atmosphere: 5
Food: 5
Service: 5
Jay DesForges
Food came prepared as ordered. Hot n fresh. Always the italian!
Food: 5
Scott Waldman
I showed up at 9:15 (they are open until 10), and was told they were out of fries for the night. The guy getting food in front of me got fries, but I could not.
I guess you have to get there an hour before they close off your want the full menu.
I’m a little conflicted on how I should rate this location, while the manager in red was acting professional with customers, (I say acting because as soon as they were done speaking with me it was like a switch and that’s when their demeanor changed) they were not acting professional with their staff. As a customer I do not like seeing that when I go in to spend my money, and although the attitude wasn’t reflected towards me I still felt like it wasn’t necessary. The cashier that took my payment was still so friendly even after the rude attitude was placed upon her.
Brock Owings
The fries tasted better than what they usually do so I’m assuming they changed the grease so they tasted fresher. They’re always pretty good at this location but tonight, all the food was perfect and spot on!! 😋
Atmosphere: 4
Food: 5
Service: 5
Mary Studer
We went to Penn Station in Avon tonight, where we met Logan. I haven't seen such genuine, friendly customer service in years!! We ordered a chicken teriyaki sub with ghost pepper cheese, a cheese steak sub with ghost pepper cheese, and fries. The ghost pepper cheese had an amazing kick and perfect flavor, and we really enjoyed it! Absolutely delicious and fresh!! Also very generous with the fries! I've already gone back to the menu to decide what I want next. Thank you for a wonderful experience, Logan!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sub, Chicken Teriyaki
Omar
I usually like penn station but this time I had an awful experience ?. Extra meat I payed for didn't seem to be there. Fry cup was half empty. I wanted to dine in but they packed it to go. Fresh squeezed lemonade was bitter then the mountain dew syrup was out on the fountain drinks. I spent almost 20 and left hungry. Jersey Mike's opening up the street soon. I'll be going there..
CP Group
Ordered Uber eats entire order was wrong called to tell manager and he could've cared less very unprofessional like most of these places anymore
Excellent customer service and the food was great! Manager sucks at fantasy football though.
Atmosphere: 5
Food: 5
Service: 5
My favorite place to get subs.
Atmosphere: 5
Food: 5
Service: 5
Ordered a pretty basic sandwich off of DoorDash. Didn’t get the bacon I paid extra for, didn’t ask for mayonnaise because I can’t have mayonnaise. Bread was ripped and cut weird. Waste of money.
Atmosphere: 1
Food: 1
Service: 1
Let me tell you, I’ve had multiple issues at this location. Once they reimbursed me by providing a free sandwich, the second they never responded. If you don’t want mushrooms on your sandwich, don’t go here, no matter how you ask they will definitely put mushrooms on your sub.
The sub was lacking everything but the bread the manager was very rude even the customer after me said she was rude. I told a young kid that works there he should be the manager because he had people skills and was very nice. I don't think I'll go there again
Atmosphere: 2
Food: 1
Service: 1
Any less meat and you will have to start calling this a grilled cheese
Atmosphere: 3
Food: 1
Service: 2
I loved everything about this place. The food was amazing and their customer service was great as well. The place wasn't very busy so no wait time.
Atmosphere: 5
Food: 5
Service: 5
Food came prepared as ordered.
Hot n fresh.
Always the italian!
Food: 5
I showed up at 9:15 (they are open until 10), and was told they were out of fries for the night. The guy getting food in front of me got fries, but I could not.
I guess you have to get there an hour before they close off your want the full menu.
Food: 5
Service: 2
Fresh food and lemonade, great taste!
Restaurantji Recommends
I’m a little conflicted on how I should rate this location, while the manager in red was acting professional with customers, (I say acting because as soon as they were done speaking with me it was like a switch and that’s when their demeanor changed) they were not acting professional with their staff. As a customer I do not like seeing that when I go in to spend my money, and although the attitude wasn’t reflected towards me I still felt like it wasn’t necessary. The cashier that took my payment was still so friendly even after the rude attitude was placed upon her.
The fries tasted better than what they usually do so I’m assuming they changed the grease so they tasted fresher. They’re always pretty good at this location but tonight, all the food was perfect and spot on!! 😋
Atmosphere: 4
Food: 5
Service: 5
We went to Penn Station in Avon tonight, where we met Logan. I haven't seen such genuine, friendly customer service in years!! We ordered a chicken teriyaki sub with ghost pepper cheese, a cheese steak sub with ghost pepper cheese, and fries. The ghost pepper cheese had an amazing kick and perfect flavor, and we really enjoyed it! Absolutely delicious and fresh!! Also very generous with the fries! I've already gone back to the menu to decide what I want next. Thank you for a wonderful experience, Logan!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sub, Chicken Teriyaki
I usually like penn station but this time I had an awful experience ?. Extra meat I payed for didn't seem to be there. Fry cup was half empty. I wanted to dine in but they packed it to go. Fresh squeezed lemonade was bitter then the mountain dew syrup was out on the fountain drinks. I spent almost 20 and left hungry. Jersey Mike's opening up the street soon. I'll be going there..
Ordered Uber eats entire order was wrong called to tell manager and he could've cared less very unprofessional like most of these places anymore
Atmosphere: 1
Food: 1
Service: 1
Loading...