When on the app and order at the only mcdonalds listed open 24 hours in the area.i proceeded to the drive thru to pick up my order only to be told that they only are serving doordash orders. I had already placed my order on the app. They had taken the money out of my account and I was told I would not be given my order. When asked the employee told me they can't turn off the app. As a person thats worked in the food service industry for a decade this is unacceptable. I was also told that I had to cancel the order and now wount be refunded for 5-7 business days. Definitely wont ever be returning to this mcdonalds.
Atmosphere: 1
Food: 1
Service: 1
isabella queen
This “establishment” is beyond saving! All the way from Florida and in between this Ohio location is the WORST! ….and I love McDonald’s unfortunately 😐
Atmosphere: 1
Food: 1
Service: 1
Suzanne Chicoine
I just went thru the drive thru! The Big Mac patties on both sandwiches are burnt and dry. Took one bite. The worst Big Mac I have ever had! The chicken nuggets were delicious! This McDonald's is usually the best around!
Atmosphere: 5
Food: 2
Service: 5
Recommended dishes: Filet-O-Fish
Tomtrey Sucksass
Decided to try and give McDonalds a try after a very long time of not having it because any tomtrey McDonalds sucks and has ruined my opinion on any McDonald’s overall. Forgot all of the fries that we ordered and messed up 1 of the drinks. The board of decision makers should consider renaming the company “Can’t Get Right”. And why doesn’t the app offer a way to file complaints on orders?? It’s rhetorical, don’t reach out to me, worthless beings.
Atmosphere: 1
Food: 1
Service: 1
Jane
Did a door dash order didn't get my whole order how could you forget The Grinch Meal its big . Check your stuff not that hard .
Food: 3
Service: 1
Lauren Smith
We decided to have breakfast and dine in that day. We had something serious to discuss, and that atmosphere was calming and perfect for us. The combo meals were great!
Atmosphere: 5
Food: 5
Service: 5
Marcus Mayle
Outstanding!
Atmosphere: 5
Food: 5
Service: 5
Lukens Jeremy
Absolutely worst service ever. Rude and disrespectful customer service and the food was cold.
No one in the drive thru line...around 2 o'clock. I ordered a Big Mac and large fries. Had to park and wait. Finally got my food. Got home and the fries were cool and tasted stale. The buns were definitely stale. Hard. Threw it all away.
Food: 1
Service: 1
Terria Landers
Only complaint was really dirty tables
Atmosphere: 3
Food: 5
Service: 5
Lance Hoyyt
Best sausage egg and cheese biscuit I’ve ever had. Biscuit was heavenly. Thank you Barberton McDonald’s team for giving me a great morning
Atmosphere: 5
Food: 5
Service: 5
Rebekah Jackson
It's always full of kids and service is good or bad depending on the time you go.
Ross
The worst mcdonalds in summit county. This place is somehow worse than the service in akron. I've never had a good experience at this location. Always mess up the order
I only get coffee here. I like real food.
When on the app and order at the only mcdonalds listed open 24 hours in the area.i proceeded to the drive thru to pick up my order only to be told that they only are serving doordash orders. I had already placed my order on the app. They had taken the money out of my account and I was told I would not be given my order. When asked the employee told me they can't turn off the app. As a person thats worked in the food service industry for a decade this is unacceptable. I was also told that I had to cancel the order and now wount be refunded for 5-7 business days. Definitely wont ever be returning to this mcdonalds.
Atmosphere: 1
Food: 1
Service: 1
This “establishment” is beyond saving! All the way from Florida and in between this Ohio location is the WORST! ….and I love McDonald’s unfortunately 😐
Atmosphere: 1
Food: 1
Service: 1
I just went thru the drive thru! The Big Mac patties on both sandwiches are burnt and dry. Took one bite. The worst Big Mac I have ever had! The chicken nuggets were delicious! This McDonald's is usually the best around!
Atmosphere: 5
Food: 2
Service: 5
Recommended dishes: Filet-O-Fish
Decided to try and give McDonalds a try after a very long time of not having it because any tomtrey McDonalds sucks and has ruined my opinion on any McDonald’s overall. Forgot all of the fries that we ordered and messed up 1 of the drinks. The board of decision makers should consider renaming the company “Can’t Get Right”. And why doesn’t the app offer a way to file complaints on orders?? It’s rhetorical, don’t reach out to me, worthless beings.
Atmosphere: 1
Food: 1
Service: 1
Did a door dash order didn't get my whole order how could you forget The Grinch Meal its big . Check your stuff not that hard .
Food: 3
Service: 1
We decided to have breakfast and dine in that day. We had something serious to discuss, and that atmosphere was calming and perfect for us. The combo meals were great!
Atmosphere: 5
Food: 5
Service: 5
Outstanding!
Atmosphere: 5
Food: 5
Service: 5
Absolutely worst service ever. Rude and disrespectful customer service and the food was cold.
Atmosphere: 1
Food: 2
Service: 1
Great customer service. Hot food
Food: 5
Service: 5
Restaurantji Recommends
No one in the drive thru line...around 2 o'clock. I ordered a Big Mac and large fries. Had to park and wait. Finally got my food. Got home and the fries were cool and tasted stale. The buns were definitely stale. Hard. Threw it all away.
Food: 1
Service: 1
Only complaint was really dirty tables
Atmosphere: 3
Food: 5
Service: 5
Best sausage egg and cheese biscuit I’ve ever had. Biscuit was heavenly. Thank you Barberton McDonald’s team for giving me a great morning
Atmosphere: 5
Food: 5
Service: 5
It's always full of kids and service is good or bad depending on the time you go.
The worst mcdonalds in summit county. This place is somehow worse than the service in akron. I've never had a good experience at this location. Always mess up the order
Atmosphere: 1
Food: 1
Service: 1
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