Why rated so low? I bought coffee and snacks here and everything was fine. Tbeir service also okay
Scott K
At Cinnabon at Easton (Columbus). Mariah was our server and she was great, great, great!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Original Cinnamon Roll
Sandra M
Best cinnamon rolls ever! They’re perfectly soft, gooey, and packed with flavor. Highly recommend!
Atmosphere: 3
Food: 4
Service: 4
S
Best cinnamon rolls ever! They’re perfectly soft, gooey, and packed with flavor. Highly recommend!
CHANTE COLEMAN
I HAD a Birthday coupon in My email the guy ask me to put it in the tablet but he cou
Atmosphere: 2
Food: 3
Service: 1
Nakia Baird
My Cinnabon tastes like raw dough , so I turned it over and indeed was uncooked . It was given to me by my daughter so I have no idea what kind of customer service they had .
Atmosphere: 3
Food: 1
Service: 3
Lloyd Bryant
The worst service I've every experienced in my lifetime. Unsure what process they use to hire people but a basic mental health screening should be one. Working in the public is not for everyone! This employee (Elana) is creating a dangerous environment in a very upscale place to shop. It seems hey coworkers were very intimidated and scared of her to. I will never visit this location again. I hope Beachwood Place Mall see's that this is a reflection on them as well and support the shopping experience they are know for.
Atmosphere: 1
Food: 5
Service: 1
Ashley Beavers
Oh my gosh! Under new management and they are so NICE! In months past it was always the worst service, we strictly went because of the name.This time, it was REAL, ACTUAL- GREAT Customer Service. As of Feb. 1st- the new people took over and the display was beautiful and they offered cookie cinnamon rolls, plus caramel and pecans. They also offered various new dribks and actually served me. It was Great!I can't wait to go back! Run and get you a Cinnabon with Fantastic Service at the Beachwood Mall!
Atmosphere: 5
Food: 5
Service: 5
Robert Sundvall
1:45pm and not a cinnamon bun nor an employee to be found.
Sara H
Employees act like it’s a huge burden to serve you. Buns were cold.
Cinnamon at Beachwood mall has great tasty cinnamon buns....but the people that work there are rude, not friendly or helpful. No plastic forks or napkins, and they act like you are bothering them to order....
Mathew Tyler Jordan (ShoutHouse)
Some of the worst “cooked” dough that I have ever had the displeasure of eating. I think their oven is broken but I didn’t see any point in bringing it up as the staff are not interested. Who could blame them? Look! The napkin a roll are twins!
Mathew Jordan
Some of the worst “cooked” dough that I have ever had the displeasure of eating. I think their oven is broken but I didn’t see any point in bringing it up as the staff are not interested. Who could blame them? Look! The napkin a roll are twins!
Heather Walaszewski
Walked up to place an order and the lil girl at the register did not greet me because she was too busy finishing her text. Finally makes eye contact with me- again without saying anything so I proceed with my order. She states they don’t have any milk when ordering my drink so she points to the top row of drinks available and so I ask for a drink that’s in the row that she pointed to. The lil girl then starts laughing as if I’m inconveniencing her and says “I just told you we don’t have milk” even though she pointed to the drinks in the top row. Very poor customer service.
Kay W.
Refused service through DoorDash. Told the dasher there was no order. How would the dasher even be there if there wasn’t? Too bad the Cinnabons are good.
Why rated so low? I bought coffee and snacks here and everything was fine. Tbeir service also okay
At Cinnabon at Easton (Columbus). Mariah was our server and she was great, great, great!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Original Cinnamon Roll
Best cinnamon rolls ever! They’re perfectly soft, gooey, and packed with flavor. Highly recommend!
Atmosphere: 3
Food: 4
Service: 4
Best cinnamon rolls ever! They’re perfectly soft, gooey, and packed with flavor. Highly recommend!
I HAD a Birthday coupon in My email the guy ask me to put it in the tablet but he cou
Atmosphere: 2
Food: 3
Service: 1
My Cinnabon tastes like raw dough , so I turned it over and indeed was uncooked . It was given to me by my daughter so I have no idea what kind of customer service they had .
Atmosphere: 3
Food: 1
Service: 3
The worst service I've every experienced in my lifetime. Unsure what process they use to hire people but a basic mental health screening should be one. Working in the public is not for everyone! This employee (Elana) is creating a dangerous environment in a very upscale place to shop. It seems hey coworkers were very intimidated and scared of her to. I will never visit this location again. I hope Beachwood Place Mall see's that this is a reflection on them as well and support the shopping experience they are know for.
Atmosphere: 1
Food: 5
Service: 1
Oh my gosh! Under new management and they are so NICE! In months past it was always the worst service, we strictly went because of the name.This time, it was REAL, ACTUAL- GREAT Customer Service. As of Feb. 1st- the new people took over and the display was beautiful and they offered cookie cinnamon rolls, plus caramel and pecans. They also offered various new dribks and actually served me. It was Great!I can't wait to go back! Run and get you a Cinnabon with Fantastic Service at the Beachwood Mall!
Atmosphere: 5
Food: 5
Service: 5
1:45pm and not a cinnamon bun nor an employee to be found.
Employees act like it’s a huge burden to serve you. Buns were cold.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Cinnamon at Beachwood mall has great tasty cinnamon buns....but the people that work there are rude, not friendly or helpful. No plastic forks or napkins, and they act like you are bothering them to order....
Some of the worst “cooked” dough that I have ever had the displeasure of eating. I think their oven is broken but I didn’t see any point in bringing it up as the staff are not interested. Who could blame them? Look! The napkin a roll are twins!
Some of the worst “cooked” dough that I have ever had the displeasure of eating. I think their oven is broken but I didn’t see any point in bringing it up as the staff are not interested. Who could blame them? Look! The napkin a roll are twins!
Walked up to place an order and the lil girl at the register did not greet me because she was too busy finishing her text. Finally makes eye contact with me- again without saying anything so I proceed with my order. She states they don’t have any milk when ordering my drink so she points to the top row of drinks available and so I ask for a drink that’s in the row that she pointed to. The lil girl then starts laughing as if I’m inconveniencing her and says “I just told you we don’t have milk” even though she pointed to the drinks in the top row. Very poor customer service.
Refused service through DoorDash. Told the dasher there was no order. How would the dasher even be there if there wasn’t? Too bad the Cinnabons are good.
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