Stopped in for matcha to start my Saturday. Matcha was good croissant was huge but just ok.
Ramin Javaheri
Good spot to get your cafe itch out at
Atmosphere: 5
Food: 5
Service: 5
Connor Olczak
Cool spot, quick and great service, great tasing Coffee!
Atmosphere: 5
Food: 5
Service: 5
Omer Bar-Ness
I've been a fan of Heartwood for the past couple years since moving to the area. The Pinecrest branch is the newest one and the nicest in my opinion. Great coffee, cookies and
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cookies, Croissant
Kristin K.
Asked for a latte and a small oat milk hot cocoa. The hot cocoa was only six ounces and was four dollars. I questioned why the small latte was so much larger than the hot cocoa. I think they should tell you that small hot cocoa is a kid cup. Also they did not ask if I wanted to pay more for a larger cup of cocoa. ...... I like that they have vegan pastries. Coffee good. Service not so much.
shouq
Their croissants, vegan chocolate cookies and the coffee are the best in Cleveland. Really good.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cookies, Croissant
J. V. Rychman
Stopped in for a cup of coffee. Discovered baked goods too. I had the blonde roast, and a blueberry scone. Very pleasant and open space. Lots of tables for two. Clean restrooms.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cookies
Cody C.
This place is amazing! Their breakfast sandwich is so good!! they have a diverse selection of pastries which we love. the employees were so polite and understanding that we took a while to order because there were so many options. they were pretty busy but it was quiet at the same time.
Angela B
Excellent Latte. Service stinks, you get ignored at first and then they as they give you your drink. I felt like I had interrupted something important ( and it wasn't me) I was the only current customer too.
If you are allergic to nuts, you CAN NOT EAT ANYTHING IN THIS STORE WITHOUT RISKING YOUR LIFE.A serious nightmare for food allergy sufferers.This doesn’t look like a peanut butter cookie, but it is. There is no sign indicating this whatsoever and no indication of nuts in this cookie.I only knew it was a peanut butter cookie because they had free samples out - without a sign. I asked what they were and they told me it was a peanut butter cookie sample. I told them how dangerous this was…Free, unmarked samples of one of the biggest allergens worldwide.And then you look in the case, and the peanut butter cookie is literally touching another “peanut free” dessert. This is cross contamination and a SERIOUS food safety issue.I mentioned this yesterday morning to the barista, who responded in a way that made me even more concerned. She stated that when the pastries are all delivered each morning - they are all just thrown together in the same box. They had no sign or disclaimer anywhere in the store mentioning this. If you are allergic to nuts, you CAN NOT EAT ANYTHING IN THIS STORE WITHOUT RISKING YOUR LIFE.I can not emphasize enough how quickly this could harm someone, especially since the peanut butter cookie has no sign saying what it is/ no visible indication of there being nuts in there.There is no disclaimer anywhere in the store about this very serious cross contamination issue. 1 out of every 10 people in the US have a lethal food allergy. Of those, 75% are allergic to nuts. Heartwood is playing with fire here.However, I’d be more worried about risking someone’s life. Heartwood obviously doesn’t care about this.I’ve been a loyal patron of this business up until now. This is serious food safety negligence. Until this can be fixed, I won’t be coming back. And if you have food allergies (10% of the entire population), you shouldn’t frequent this business either.Dietary restrictions: Unsafe to eat here if you have food allergies.
Atmosphere: 1
Food: 1
Service: 1
Iva Reed
If you are allergic to nuts, you CAN NOT EAT ANYTHING IN THIS STORE WITHOUT RISKING YOUR LIFE.A serious nightmare for food allergy sufferers.This doesn’t look like a peanut butter cookie, but it is. There is no sign indicating this whatsoever and no indication of nuts in this cookie.I only knew it was a peanut butter cookie because they had free samples out - without a sign. I asked what they were and they told me it was a peanut butter cookie sample. I told them how dangerous this was…Free, unmarked samples of one of the biggest allergens worldwide.And then you look in the case, and the peanut butter cookie is literally touching another “peanut free” dessert. This is cross contamination and a SERIOUS food safety issue.I mentioned this yesterday morning to the barista, who responded in a way that made me even more concerned. She stated that when the pastries are all delivered each morning - they are all just thrown together in the same box. They had no sign or disclaimer anywhere in the store mentioning this. If you are allergic to nuts, you CAN NOT EAT ANYTHING IN THIS STORE WITHOUT RISKING YOUR LIFE.I can not emphasize enough how quickly this could harm someone, especially since the peanut butter cookie has no sign saying what it is/ no visible indication of there being nuts in there.There is no disclaimer anywhere in the store about this very serious cross contamination issue. 1 out of every 10 people in the US have a lethal food allergy. Of those, 75% are allergic to nuts. Heartwood is playing with fire here. Since there is no disclaimer anywhere, you could sue them if it turned badly.However, I’d be more worried about risking someone’s life. Heartwood obviously doesn’t care about this.I’ve been a loyal patron of this business up until now. This is serious food safety negligence. Until this can be fixed, I won’t be coming back.Dietary restrictions: You can’t eat here with food allergies.
Atmosphere: 1
Food: 1
Service: 1
Steven Gesis
Awesome. Coffee ☕️
Atmosphere: 5
Food: 5
Service: 5
Audra Gerty
I work in Pinecrest and visit Heartwood quite frequently! The baristas are so fun and so kind! The drinks and food are delicious and I recommend everyone go here!
Stopped in for matcha to start my Saturday. Matcha was good croissant was huge but just ok.
Good spot to get your cafe itch out at
Atmosphere: 5
Food: 5
Service: 5
Cool spot, quick and great service, great tasing Coffee!
Atmosphere: 5
Food: 5
Service: 5
I've been a fan of Heartwood for the past couple years since moving to the area. The Pinecrest branch is the newest one and the nicest in my opinion. Great coffee, cookies and
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cookies, Croissant
Asked for a latte and a small oat milk hot cocoa. The hot cocoa was only six ounces and was four dollars. I questioned why the small latte was so much larger than the hot cocoa. I think they should tell you that small hot cocoa is a kid cup. Also they did not ask if I wanted to pay more for a larger cup of cocoa. ...... I like that they have vegan pastries. Coffee good. Service not so much.
Their croissants, vegan chocolate cookies and the coffee are the best in Cleveland. Really good.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cookies, Croissant
Stopped in for a cup of coffee. Discovered baked goods too. I had the blonde roast, and a blueberry scone. Very pleasant and open space. Lots of tables for two. Clean restrooms.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cookies
This place is amazing! Their breakfast sandwich is so good!! they have a diverse selection of pastries which we love. the employees were so polite and understanding that we took a while to order because there were so many options. they were pretty busy but it was quiet at the same time.
Excellent Latte. Service stinks, you get ignored at first and then they as they give you your drink. I felt like I had interrupted something important ( and it wasn't me) I was the only current customer too.
Atmosphere: 3
Food: 5
Service: 2
Great little coffee shop!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Good coffee.
Atmosphere: 5
Food: 3
Service: 5
If you are allergic to nuts, you CAN NOT EAT ANYTHING IN THIS STORE WITHOUT RISKING YOUR LIFE.A serious nightmare for food allergy sufferers.This doesn’t look like a peanut butter cookie, but it is. There is no sign indicating this whatsoever and no indication of nuts in this cookie.I only knew it was a peanut butter cookie because they had free samples out - without a sign. I asked what they were and they told me it was a peanut butter cookie sample. I told them how dangerous this was…Free, unmarked samples of one of the biggest allergens worldwide.And then you look in the case, and the peanut butter cookie is literally touching another “peanut free” dessert. This is cross contamination and a SERIOUS food safety issue.I mentioned this yesterday morning to the barista, who responded in a way that made me even more concerned. She stated that when the pastries are all delivered each morning - they are all just thrown together in the same box. They had no sign or disclaimer anywhere in the store mentioning this. If you are allergic to nuts, you CAN NOT EAT ANYTHING IN THIS STORE WITHOUT RISKING YOUR LIFE.I can not emphasize enough how quickly this could harm someone, especially since the peanut butter cookie has no sign saying what it is/ no visible indication of there being nuts in there.There is no disclaimer anywhere in the store about this very serious cross contamination issue. 1 out of every 10 people in the US have a lethal food allergy. Of those, 75% are allergic to nuts. Heartwood is playing with fire here.However, I’d be more worried about risking someone’s life. Heartwood obviously doesn’t care about this.I’ve been a loyal patron of this business up until now. This is serious food safety negligence. Until this can be fixed, I won’t be coming back. And if you have food allergies (10% of the entire population), you shouldn’t frequent this business either.Dietary restrictions: Unsafe to eat here if you have food allergies.
Atmosphere: 1
Food: 1
Service: 1
If you are allergic to nuts, you CAN NOT EAT ANYTHING IN THIS STORE WITHOUT RISKING YOUR LIFE.A serious nightmare for food allergy sufferers.This doesn’t look like a peanut butter cookie, but it is. There is no sign indicating this whatsoever and no indication of nuts in this cookie.I only knew it was a peanut butter cookie because they had free samples out - without a sign. I asked what they were and they told me it was a peanut butter cookie sample. I told them how dangerous this was…Free, unmarked samples of one of the biggest allergens worldwide.And then you look in the case, and the peanut butter cookie is literally touching another “peanut free” dessert. This is cross contamination and a SERIOUS food safety issue.I mentioned this yesterday morning to the barista, who responded in a way that made me even more concerned. She stated that when the pastries are all delivered each morning - they are all just thrown together in the same box. They had no sign or disclaimer anywhere in the store mentioning this. If you are allergic to nuts, you CAN NOT EAT ANYTHING IN THIS STORE WITHOUT RISKING YOUR LIFE.I can not emphasize enough how quickly this could harm someone, especially since the peanut butter cookie has no sign saying what it is/ no visible indication of there being nuts in there.There is no disclaimer anywhere in the store about this very serious cross contamination issue. 1 out of every 10 people in the US have a lethal food allergy. Of those, 75% are allergic to nuts. Heartwood is playing with fire here. Since there is no disclaimer anywhere, you could sue them if it turned badly.However, I’d be more worried about risking someone’s life. Heartwood obviously doesn’t care about this.I’ve been a loyal patron of this business up until now. This is serious food safety negligence. Until this can be fixed, I won’t be coming back.Dietary restrictions: You can’t eat here with food allergies.
Atmosphere: 1
Food: 1
Service: 1
Awesome. Coffee ☕️
Atmosphere: 5
Food: 5
Service: 5
I work in Pinecrest and visit Heartwood quite frequently! The baristas are so fun and so kind! The drinks and food are delicious and I recommend everyone go here!
Atmosphere: 5
Food: 5
Service: 5