Subway
24175 Chagrin Blvd, Beachwood
(216) 245-6282
Recent Reviews
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Worker who could barely hear me proceed to toast a sandwich that I didn’t want toasted while a second worker proceeded to demand payment before the sandwich was even done, drenched the sandwich with sauce and I only asked for a littleI will not be coming back, basically paying money to get what I didn’t want and being rushed out the door in a neatly empty restaurant
Atmosphere: 2
Food: 1
Service: 1
Employees are somewhat friendly, but,they have a tendency to speak in a non English language in the presence of customers. Also, they solicit/request a tip, most of the time that is far beyond a customary 20 percent tip. I don't ask for pricing and I am not sure if I'm being charged the standard price since I think all Subway shops charge the same price in the local area. Enough said!
Atmosphere: 3
Food: 4
Service: 3
Don't like to give courtesy water I work in the plaza I also eat there so when I come to ask for water one of the lady's told me( I can't come get water everyday )?I'm a diabetic and need water ?I will not return
Limit coupon use to basic subs. Not very customer friendly.
This is the smallest salad that I have ever seen. It cost me $16.00. Don’t waist you time or money at this subway.
My online order is always ready and accurate. Unlike other subways, the bread is always cooked well and fresh.
Very unhappy with my order today. As the receipt shows I ordered a salad with tuna via mobile order. When I got there I had to wait at least 8 min before I could get my order then when my order was finally made the man put an obscene amount of Mayo on top of my salad. No where on my receipt does it state “extra Mayo”. It would’ve taken forever for my salad to be remade so I left. I guess I’ll just scoop all the Mayo off??♀️
Worst subway ever. Bread wasn’t fresh, she toasted the bread twice so it was rock hard and inedible. I asked for a replacement and said no. ??? A multi billion dollar company can’t afford to remake a sandwich when a customer is disappointed? Never come back again and will be calling corporate to report such lack of service.
My coworker picked up lunch for everyone. I sent her with a note and a screenshot of the wrap I wanted. The wrong sandwich was made. I went back up, with the uneaten sub, receipt, and extra money because the wrap I wanted cost a little more than what I was made. The owner and coworker were too busy arguing with me that thats not what she ordered rather than apologizing and remaking the wrap like I asked. I ended up walking out without any food or a refund, because as a customer I should not be talked to like that. I will not be returning here.
Worst subway ever. Bread wasn’t fresh, she toasted the bread twice so it was rock hard and inedible. I asked for a replacement and said no. ??? A multi billion dollar company can’t afford to remake a sandwich when a customer is disappointed? Never come back again and will be calling corporate to report such lack of service.
Restaurantji Recommends
The owner's are so rude and you cannot understand them. The bread was so hard we asked for new ones and they wanted payment on the remakes! Very unprofessional and the wife has no customer service skills or appreciation for the customers...
Breads not fresh at all. Not happy with this place
Worst Subway I have ever been to.
SUBWAY ROCKS!!
I could eat the breads plain, they are so delicious!
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