Please hire people who can actually work! This Wendy’s is right by my job and I hate coming here because everytime I do I’m waiting 20 mins in the drive thru for my MOBILE order!! The owner should be ashamed. Oh and my food is cold by the time I get it. Please have some standards!!
Atmosphere: 1
Food: 1
Service: 1
Ash Allen
They keep their food coolers outside. Next To the dumpster. I watched an employee carrying bags of food from the outside to the building while smoking a cigarette.
Atmosphere: 2
Food: 2
Service: 4
Robert Coyne
Wouldn't know how anything was, waited in the drive thru pick up behind another car for 15 minutes, backed our and left
Atmosphere: 1
Food: 1
Service: 1
Jakked1
Waited 30 minutes for 2 meals. Counter employee had no clue of what was going on. Manager was just sitting in his office while he should have been up front helping customers/orders. Ultimately got my refund and left without lunch
Atmosphere: 2
Food: 1
Service: 1
Joey Migliorini
I was on my way to get Wendy’s and all the sudden I found a rat in my burger so I go to call him and I tell him that I found a rat in my burger and you know what they say. They said OK they didn’t even care.
Atmosphere: 1
Food: 1
Service: 1
Jack Brown
The wait time is absolutely ridiculous I sat there for 50 minutes while there was five people in line that's unreal so frustrating.
Update years later
Still terrible I cannot believe the management hasn't cracked down on this location at all it is the absolute worst experience ever
jayson
Waited in line for 20 minutes with only one person in front of me.
Atmosphere: 1
Food: 5
Service: 1
King Herm
Last time i went they forgot to give me an item I paid for. This time, they were extremely slow with only 2 cars in front of me, and didn't have all their food supplies stocked and ran out at 2pm. If only chick fil a was open on Sundays...
Atmosphere: 1
Food: 3
Service: 1
E.l. Morrison
This must be Ohio's slowest location. They keep you waiting in the drive through for over 10 minutes
They half ass through the food. My nuggets barely tossed. Food is NEVER hot. Flies always in restaurant
Atmosphere: 1
Food: 1
Service: 1
JosephX. Sebastian
The man working drive-thru needs to be reprimanded for terrible customer service. He was extremely rude, when I tried placing my order, kept asking "Is that it?" before I could even finish placing my order. I told him I wasn't ready and he kept pushing for me to finish and then placed me on hold and didn't return for awhile. I will no longer be visiting this Wendy's location.
Atmosphere: 1
Food: 2
Service: 1
Ashley Nicole
I wish I could give -100 stars. Dining area: dirty Staff: in attentive
We waited 20 minutes for a $5 biggie bag. The manager and his employees were all busy hanging out instead of readily preparing anything. There were two employees talking on their cellphones, without gloves, and handling food. One employee made himself two snack sized frosty’s while the dining room line continued to grow.
The guy at the register walked away in the middle of taking orders so that he could change into his uniform….in the kitchen………..
When we could finally get their attention, my meal had been prepared FOR A WHILE and they just forgot to give it to me. They proceeded to just give me my bag of cold food.
It was a fever dream. There’s so much more to share but it’s just not worth it.
Atmosphere: 1
Food: 1
Service: 1
CLEVELAND
Horrible customer service nasty rude attitudes they don’t even greet u say hello or anything rude for what reason I am a paying customer if I say hello how are you or I’m being nice I expect the same in return just do better
Atmosphere: 1
Food: 1
Service: 1
Mr Howard
25 minutes in drive thur only 4 cars guess there doing inside orders first
Not very attentive or kind staff
Atmosphere: 1
Food: 3
Service: 1
Please hire people who can actually work! This Wendy’s is right by my job and I hate coming here because everytime I do I’m waiting 20 mins in the drive thru for my MOBILE order!! The owner should be ashamed. Oh and my food is cold by the time I get it. Please have some standards!!
Atmosphere: 1
Food: 1
Service: 1
They keep their food coolers outside. Next
To the dumpster. I watched an employee carrying bags of food from the outside to the building while smoking a cigarette.
Atmosphere: 2
Food: 2
Service: 4
Wouldn't know how anything was, waited in the drive thru pick up behind another car for 15 minutes, backed our and left
Atmosphere: 1
Food: 1
Service: 1
Waited 30 minutes for 2 meals. Counter employee had no clue of what was going on. Manager was just sitting in his office while he should have been up front helping customers/orders. Ultimately got my refund and left without lunch
Atmosphere: 2
Food: 1
Service: 1
I was on my way to get Wendy’s and all the sudden I found a rat in my burger so I go to call him and I tell him that I found a rat in my burger and you know what they say. They said OK they didn’t even care.
Atmosphere: 1
Food: 1
Service: 1
The wait time is absolutely ridiculous I sat there for 50 minutes while there was five people in line that's unreal so frustrating.
Update years later
Still terrible I cannot believe the management hasn't cracked down on this location at all it is the absolute worst experience ever
Waited in line for 20 minutes with only one person in front of me.
Atmosphere: 1
Food: 5
Service: 1
Last time i went they forgot to give me an item I paid for. This time, they were extremely slow with only 2 cars in front of me, and didn't have all their food supplies stocked and ran out at 2pm. If only chick fil a was open on Sundays...
Atmosphere: 1
Food: 3
Service: 1
This must be Ohio's slowest location. They keep you waiting in the drive through for over 10 minutes
Restaurantji Recommends
They half ass through the food. My nuggets barely tossed. Food is NEVER hot. Flies always in restaurant
Atmosphere: 1
Food: 1
Service: 1
The man working drive-thru needs to be reprimanded for terrible customer service. He was extremely rude, when I tried placing my order, kept asking "Is that it?" before I could even finish placing my order. I told him I wasn't ready and he kept pushing for me to finish and then placed me on hold and didn't return for awhile. I will no longer be visiting this Wendy's location.
Atmosphere: 1
Food: 2
Service: 1
I wish I could give -100 stars.
Dining area: dirty
Staff: in attentive
We waited 20 minutes for a $5 biggie bag. The manager and his employees were all busy hanging out instead of readily preparing anything. There were two employees talking on their cellphones, without gloves, and handling food. One employee made himself two snack sized frosty’s while the dining room line continued to grow.
The guy at the register walked away in the middle of taking orders so that he could change into his uniform….in the kitchen………..
When we could finally get their attention, my meal had been prepared FOR A WHILE and they just forgot to give it to me. They proceeded to just give me my bag of cold food.
It was a fever dream. There’s so much more to share but it’s just not worth it.
Atmosphere: 1
Food: 1
Service: 1
Horrible customer service nasty rude attitudes they don’t even greet u say hello or anything rude for what reason I am a paying customer if I say hello how are you or I’m being nice I expect the same in return just do better
Atmosphere: 1
Food: 1
Service: 1
25 minutes in drive thur only 4 cars guess there doing inside orders first
Atmosphere: 3
Service: 3
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