My second visit to Chipotle and this time in Ohio was a good experience overall. I ordered the same Carne Asada Salad (no beans) with sour cream, chipotle-honey vinaigrette, cheese, fresh tomato salsa, guacamole, fajita veggies, roasted chili-corn salsa, and a side of brown rice—hoping to enjoy the same great experience as before. The food was flavorful and satisfying, but slightly underwhelming compared to my first visit. What concerned me more was the overall cleanliness of the store, which was noticeably messy. It gave me pause, but I went ahead with my order. Please be mindful that even when wearing gloves, if you wipe your eyes, touch your face, hair, or personal items, it’s important to change your gloves immediately before continuing food preparation or handling. Cross-contamination can occur easily, even with gloves on. I’d still recommend this location, but I would encourage others to check it out for themselves and decide based on their own experience.
Krish Kumar
Worst experience eating at Chipotle ever. The sour cream tasted like it had been sitting out for days. The rice and other toppings weren’t seasoned and also seemed really old. Would give 0 stars if I could. Only thing is the service wasn’t bad.
Atmosphere: 3
Food: 1
Service: 3
Sean Culley
The tortilla chips at this location are CONSISTENTLY horrible: greasy and soft/floppy. Almost every single time, as thought someone was in a rush and takes them out of the fryer prematurely. Everything else is standard Chipotle.
Atmosphere: 3
Food: 2
Service: 4
pramod pamarthi
Worst service
Service: 1
Danny
This place has really gone down hill. My lunch experience wasn't the best. Dining room was a complete mess, out of napkins and utensils, trash overflowing. The customer service wasn't great as I felt rushed through the line. The meat was horrible, rice was crunchy. I'm just going to go try Qdoba next to see if they are any better.
Atmosphere: 1
Food: 1
Service: 1
Brian Miller
Very good!
Atmosphere: 5
Food: 5
Service: 5
Ken Williamson
Very fast, very tasty, super expensive omg $16 salad
Atmosphere: 3
Food: 5
Service: 5
Aaron Woodall
Worst chipotle ever! Barely gave any ingredients in my bowl. The chips tasted like they had been sitting out for days. It was dirty and the employees didn’t care at all ! I hardly have ever given a one star to a restaurant if you can tell by all my other reviews. I am very fair and understanding but this place is awful. Seems to be a pattern leaving the other reviews.
Will T
Exactly what you would expect, no complaints
Atmosphere: 3
Food: 5
Service: 4
taylor craft
Just ordered food and it came out to $27 and some change. The guy took my $50 and then tried to give me 6 cents back!! I had to ask him again what was my total and then he got his manager to get my exact change. If I wouldn’t have asked him or noticed he would’ve stole my money!
This chipotle rises above all the others in the area. The food is great and always fresh.
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Burrito Bowl
Josh Hudson
They are always out of something bottom of the pan with hours left to be open ..
Atmosphere: 2
Food: 2
Service: 2
Recommended dishes: Bowl, Chips
Rob B
This is a small location. Staff always skimp on serving size. Items are frequently unavailable. Always disappointed in meals from this location.
Atmosphere: 2
Food: 1
Service: 1
Recommended dishes: Burrito Bowl
Brian Watts
Disappointed. Went to this location for dinner Saturday. Arrived to find they were out of stock of basic things. The advertised honey chicken was gone. Lettuce was gone, and queso chips were stale. Spoons were also gone, as was napkins on the self-service station. Mind you, it was 830pm, and they dont close till 11 pm. This isnt the 1st time they've been out of something. Feels like the staff is basically doing their nightly cleaning well early. Called the store number to complain and got a sent to a nationwide call center, where after taking all my information, I got a lousy coupon for a free chips and queso emailed to me. So no I didn't actually speak to the store manager. Talk about lack of responsibility.
Atmosphere: 2
Food: 3
Service: 2
Recommended dishes: Barbacoa Bowl
Matthew Knoedler
Tried to get a simple chicken quesadilla, only one person in line behind me, was told they wouldn't take my order and had to do it online. It's too expensive of an item to get to also get bad service and hoops to jump through with it
My second visit to Chipotle and this time in Ohio was a good experience overall. I ordered the same Carne Asada Salad (no beans) with sour cream, chipotle-honey vinaigrette, cheese, fresh tomato salsa, guacamole, fajita veggies, roasted chili-corn salsa, and a side of brown rice—hoping to enjoy the same great experience as before. The food was flavorful and satisfying, but slightly underwhelming compared to my first visit. What concerned me more was the overall cleanliness of the store, which was noticeably messy. It gave me pause, but I went ahead with my order. Please be mindful that even when wearing gloves, if you wipe your eyes, touch your face, hair, or personal items, it’s important to change your gloves immediately before continuing food preparation or handling. Cross-contamination can occur easily, even with gloves on. I’d still recommend this location, but I would encourage others to check it out for themselves and decide based on their own experience.
Worst experience eating at Chipotle ever. The sour cream tasted like it had been sitting out for days. The rice and other toppings weren’t seasoned and also seemed really old. Would give 0 stars if I could. Only thing is the service wasn’t bad.
Atmosphere: 3
Food: 1
Service: 3
The tortilla chips at this location are CONSISTENTLY horrible: greasy and soft/floppy. Almost every single time, as thought someone was in a rush and takes them out of the fryer prematurely. Everything else is standard Chipotle.
Atmosphere: 3
Food: 2
Service: 4
Worst service
Service: 1
This place has really gone down hill. My lunch experience wasn't the best. Dining room was a complete mess, out of napkins and utensils, trash overflowing. The customer service wasn't great as I felt rushed through the line. The meat was horrible, rice was crunchy. I'm just going to go try Qdoba next to see if they are any better.
Atmosphere: 1
Food: 1
Service: 1
Very good!
Atmosphere: 5
Food: 5
Service: 5
Very fast, very tasty, super expensive omg $16 salad
Atmosphere: 3
Food: 5
Service: 5
Worst chipotle ever! Barely gave any ingredients in my bowl. The chips tasted like they had been sitting out for days. It was dirty and the employees didn’t care at all ! I hardly have ever given a one star to a restaurant if you can tell by all my other reviews. I am very fair and understanding but this place is awful. Seems to be a pattern leaving the other reviews.
Exactly what you would expect, no complaints
Atmosphere: 3
Food: 5
Service: 4
Just ordered food and it came out to $27 and some change. The guy took my $50 and then tried to give me 6 cents back!! I had to ask him again what was my total and then he got his manager to get my exact change. If I wouldn’t have asked him or noticed he would’ve stole my money!
Service: 1
Restaurantji Recommends
This chipotle rises above all the others in the area. The food is great and always fresh.
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Burrito Bowl
They are always out of something bottom of the pan with hours left to be open ..
Atmosphere: 2
Food: 2
Service: 2
Recommended dishes: Bowl, Chips
This is a small location. Staff always skimp on serving size. Items are frequently unavailable. Always disappointed in meals from this location.
Atmosphere: 2
Food: 1
Service: 1
Recommended dishes: Burrito Bowl
Disappointed. Went to this location for dinner Saturday. Arrived to find they were out of stock of basic things. The advertised honey chicken was gone. Lettuce was gone, and queso chips were stale. Spoons were also gone, as was napkins on the self-service station. Mind you, it was 830pm, and they dont close till 11 pm. This isnt the 1st time they've been out of something. Feels like the staff is basically doing their nightly cleaning well early. Called the store number to complain and got a sent to a nationwide call center, where after taking all my information, I got a lousy coupon for a free chips and queso emailed to me. So no I didn't actually speak to the store manager. Talk about lack of responsibility.
Atmosphere: 2
Food: 3
Service: 2
Recommended dishes: Barbacoa Bowl
Tried to get a simple chicken quesadilla, only one person in line behind me, was told they wouldn't take my order and had to do it online. It's too expensive of an item to get to also get bad service and hoops to jump through with it
Recommended dishes: Quesadilla
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