Went there today and the credit card machine is down they only take cash and outside of their corn dogs the rest of the food is trash and the corn dogs are at best a three out of five
Atmosphere: 2
Food: 2
Service: 2
Jeremiah Shockley
Favorite drink stop
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Tater Tots
eleasha bridgeman
Poor customer service. Has customers waiting 10 to 15 minutes before they even answer there drive thru. Absolutely ridiculous place to go eat or even order from! I won't return!
Atmosphere: 1
Food: 1
Service: 1
lym boy
I ask them, can I order food, but they don’t want to take orders. She just told me they are only3 people and they can’t take orders
Atmosphere: 1
Service: 1
Evan Schreck
Drive through is horrible. Spent 20 min in line or more the last few times I've been here. Ordered online to skip the drive through, and it says to pull into a spot, and they told me I had to join the drivethrough line, so ordering ahead did nothing, then after i joined the line and waited, i checked in at the order screen, moved forward, waited behind 3 cars, got to the window, and still waited for several mins at the window
Atmosphere: 1
Food: 4
Service: 1
Recommended dishes: Mozzarella Sticks
Phillip
A joke waited 20 minutes to get 2 doordash orders let alone tried to push the button to get service at the carhop.
Atmosphere: 1
Service: 1
Alisa Simpson
Update:
**Sonic wants me to call the corporate 800 number and directed me to their FAQ page instead of responding properly.**
You tried y'all. 1st there are only 5 boards to order from. Ok but why? Then the carhop brings the wrong food to us. Whoops. They must be new. Then when y'all brought the food to us, you served my daughter a bun so hard, you could tell it was left exposed to the air all day/night long and was HARD AS A DAMN ROCK! Y'all knew this before you put it through the toaster. You knew it was like that because it got stuck and burnt in your toaster. None the less she ate a chicken sandwich missing a piece of bread. Tots were old and hard. Barely edible. Do not recommend and so glad this is not my local. I should have checked the reviews and went elsewhere 😞 $63 for TRASH!!! SHAME ON YOU!
Atmosphere: 1
Food: 1
Service: 1
Ken Williamson
This location is often out of something, short staffed, or completely unable to fill in order due to problems with the system. The staff is always wonderful trying to deal with it but I can't recommend going to this place cuz about 50% of the time you're not going to get what you're looking for.
Atmosphere: 2
Food: 3
Service: 5
Cassie Stephenson
Had to go to the drive thru which is fine but had to wait alil over 10 mins and my onion rings were not even rings
Atmosphere: 2
Food: 4
Service: 2
William Beckwith
Chili dog was good but tater tots tasted like the fryer oil was burned. Disappointing!
The 1.99 deal is very good, I got the ice cream slushy. Tastes great and a great price.
Atmosphere: 3
Food: 4
Service: 5
Recommended dishes: Sandwich, Onion Rings
Michael D. White
As always, the burger was great. Unfortunately, their service just seems to be getting slower and slower. After waiting four minutes for them to answer the "Red Button" their first words were, "Take a few minutes to look over the menu.". I went to the drive thru, it's faster than waiting.
Visited the Col. Glenn location again today. No improvement in service, in fact it may be worse. Tried to order through the app. It said they were out of stock on all the items I ordered. As we drove by, the location was open, so we went in and ordered at the drive thru. They had everything, so I told them they might have an issue with the app. They told me they turn off the app orders when they are really busy. We were the only car in the drive thru, with three cars in stalls. They took the money and we waited ten minutes for the food.
Atmosphere: 5
Food: 5
Service: 2
Lisa Robinson
Not open til 11, but they are still taking people orders so idk how that works at 10:20
Fermuto
While the food is good, they are chronically understaffed and take forever to fulfill orders and sometimes forget to bring it to you if you are pickup. At least they are nice and apologetic but whoever owns this franchise needs to hire more people.
Atmosphere: 3
Food: 5
Service: 3
Recommended dishes: Hot Dog, Tater Tots
Hannah Abner
Says it is supposed to be open, the drive thru is blocked with chairs and nobody answered the phone. Very frustrating to have driven all this way.
Went there today and the credit card machine is down they only take cash and outside of their corn dogs the rest of the food is trash and the corn dogs are at best a three out of five
Atmosphere: 2
Food: 2
Service: 2
Favorite drink stop
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Tater Tots
Poor customer service. Has customers waiting 10 to 15 minutes before they even answer there drive thru. Absolutely ridiculous place to go eat or even order from! I won't return!
Atmosphere: 1
Food: 1
Service: 1
I ask them, can I order food, but they don’t want to take orders. She just told me they are only3 people and they can’t take orders
Atmosphere: 1
Service: 1
Drive through is horrible. Spent 20 min in line or more the last few times I've been here. Ordered online to skip the drive through, and it says to pull into a spot, and they told me I had to join the drivethrough line, so ordering ahead did nothing, then after i joined the line and waited, i checked in at the order screen, moved forward, waited behind 3 cars, got to the window, and still waited for several mins at the window
Atmosphere: 1
Food: 4
Service: 1
Recommended dishes: Mozzarella Sticks
A joke waited 20 minutes to get 2 doordash orders let alone tried to push the button to get service at the carhop.
Atmosphere: 1
Service: 1
Update:
**Sonic wants me to call the corporate 800 number and directed me to their FAQ page instead of responding properly.**
You tried y'all. 1st there are only 5 boards to order from. Ok but why? Then the carhop brings the wrong food to us. Whoops. They must be new. Then when y'all brought the food to us, you served my daughter a bun so hard, you could tell it was left exposed to the air all day/night long and was HARD AS A DAMN ROCK! Y'all knew this before you put it through the toaster. You knew it was like that because it got stuck and burnt in your toaster. None the less she ate a chicken sandwich missing a piece of bread. Tots were old and hard. Barely edible. Do not recommend and so glad this is not my local. I should have checked the reviews and went elsewhere 😞 $63 for TRASH!!! SHAME ON YOU!
Atmosphere: 1
Food: 1
Service: 1
This location is often out of something, short staffed, or completely unable to fill in order due to problems with the system. The staff is always wonderful trying to deal with it but I can't recommend going to this place cuz about 50% of the time you're not going to get what you're looking for.
Atmosphere: 2
Food: 3
Service: 5
Had to go to the drive thru which is fine but had to wait alil over 10 mins and my onion rings were not even rings
Atmosphere: 2
Food: 4
Service: 2
Chili dog was good but tater tots tasted like the fryer oil was burned. Disappointing!
Food: 3
Service: 4
Recommended dishes: Hot Dog
Restaurantji Recommends
The 1.99 deal is very good, I got the ice cream slushy. Tastes great and a great price.
Atmosphere: 3
Food: 4
Service: 5
Recommended dishes: Sandwich, Onion Rings
As always, the burger was great. Unfortunately, their service just seems to be getting slower and slower. After waiting four minutes for them to answer the "Red Button" their first words were, "Take a few minutes to look over the menu.". I went to the drive thru, it's faster than waiting.
Visited the Col. Glenn location again today. No improvement in service, in fact it may be worse. Tried to order through the app. It said they were out of stock on all the items I ordered. As we drove by, the location was open, so we went in and ordered at the drive thru. They had everything, so I told them they might have an issue with the app. They told me they turn off the app orders when they are really busy. We were the only car in the drive thru, with three cars in stalls. They took the money and we waited ten minutes for the food.
Atmosphere: 5
Food: 5
Service: 2
Not open til 11, but they are still taking people orders so idk how that works at 10:20
While the food is good, they are chronically understaffed and take forever to fulfill orders and sometimes forget to bring it to you if you are pickup. At least they are nice and apologetic but whoever owns this franchise needs to hire more people.
Atmosphere: 3
Food: 5
Service: 3
Recommended dishes: Hot Dog, Tater Tots
Says it is supposed to be open, the drive thru is blocked with chairs and nobody answered the phone. Very frustrating to have driven all this way.
Atmosphere: 1
Service: 1
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