McDonald's

25640 Miles Rd, Bedford Heights
(216) 292-1416

Recent Reviews

Tara

The morning crew is awesome!!!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: French Fries

Ayindé Landrum

Online says they close at 11 I just came to get chocolate chip cookies. No cooking involved got there at 10:40. No one answered the speaker went around to see if everyone had left. They were in there. I walked to the window. I asked for cookies and she said they were closed with a bad attitude.

Atmosphere: 1

Service: 1

Ruby Reed

My mobil order was filled correctly. Everything was good.Vegetarian options: They serve fish sandwiches, fries, and zero calorie coca colas.Parking: Easy parking.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Fillet O Fish Sandwich, Filet-O-Fish

Clyde Mitchell

Mobile order took too long. Ordered at 530, I did not receive food till after 600 in line at the drive-thru late for work SMH.

Atmosphere: 3

Food: 3

Service: 3

Chaaz Manuel

Placed my order asked for no cheese on my Qtr pounderI get to the window….. worker asks me what did I order ! ….. I just placed my order how is it that complicated to take someones order and get them their food as they askedUnprofessionalAvoid this McDonalds

Atmosphere: 1

Food: 1

Service: 1

T K (Nsation Asst.)

I bought a plain hamburger meal if eaten taste like it was dipped in a bucket of saliva ground and chewed then formed into flappy tasteless item on menu, I encourage all when going out to eat go inside if the lobby greasy, bathroom covered in used tissue or anywhere in-between find your nearest grocer and hurry away, no amount of staff replacement will fix timely workplace sanitation.

Atmosphere: 1

Food: 1

Service: 3

Nikolas Deal

This place is a joke. I get being under staffed. But when your open for a hour and i come to grab a mobile order I don’t think I should have to wait 15 minutes at a speaker for someone to acknowledge me. Especially when I’m the only customer here. It’s not just a one time experience either. To put it simply, this place obviously has management issues that need to be resolved.

Atmosphere: 3

Food: 3

tiffany hunter

Line was long! I left! But overall the customer serivce is always great! Food fresh, the only thing I get are Mcflurries and Iced coffee or the frappes.

Atmosphere: 5

Food: 5

Service: 5

msel scott

This place sucks! Service is a joke! I hope corporate sees this post!

Atmosphere: 1

Food: 1

Service: 1

Robynique Belser

Service here is terrible the females that works here always got a attitude makes me never want to go here ever again I’ll

Service: 1

Charlie Wilson

Not sure why they close down the dining room without at least putting a sign up. Had to pick up an order and an employee wouldn’t even open the door to tell me what to do.

Service: 1

adamary chino

When I come the workers never give attitude, & most of the time my order is right!! First McDonald’s I’ve been to that’s on it !

Atmosphere: 5

Food: 5

Service: 5

Mickie Lark

I had did a mobile order 2 happy meals and didn't get the juice that comes with the h.m.got back in the line I was told to pull up to the first window there was no one there..pulled to the next window no one there two women purposely walked away from the window, waited 20 minutes cars were pulling in they had to wait as well poor service the manager was rude

Atmosphere: 1

Food: 2

Service: 1

Tracy Graziani

We waited over 20 minutes just to get to the first window to pay, then we were charged for the wrong order. He had to get the manager who returned the first transaction and rang a second rather than charge us the difference. It was another 15 minutes to get our food, because we were waiting on fries. When we finally got the food we had 2 piping hot fresh orders of fries and our third order was cold and soggy ?. 35 minutes is not fast food.

Atmosphere: 1

Food: 1

Service: 1

Andrew S

I normally give McDonald's 1 star. But this place is an exception. They were super nice to my daughter and accommodating. The facility was clean and surprisingly cozy. The staff was exceptional, truly awesome. I'm very humbled at how they were so friendly and understanding.Thank you all again.

Atmosphere: 5

Food: 5

Service: 5

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