Mr. Hero
7 W Grand St, Berea
(440) 243-8686
Recent Reviews
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Ray deserves a shout out for his hospitality and the cleanliness of his establishment. The food was mediocre. Disappointing sandwiches. Very skimpy with the toppings and even the protein on the sandwich was about as minimal as you can get. 2 large fountain drinks was $6.50 And...6 pickle fries for $8.00 is just absurd. The flavor was descent though.
Atmosphere: 5
Food: 3
Service: 5
The food taste better under old management.
Food: 1
I feel taken advantage of. This is the 2nd time in a row being over charged, that we know of. It won’t happen again. We try to support locally owned businesses but will keep in mind those that take advantage. The owners are a local family. We stopped going to this location years ago bc of something else we didn’t like. We decided to try again because it is close to home. Mr. Hero is the only fast food chain we eat. One large sandwich & one large mushroom we were charged 35.45! No drinks. My husband witnessed the owner fast talking the next guy when taking his order. The lady kept saying ok you want large this extra this and a large that. That guy told her to slow down. My husband and the guy gave each other a look bc it felt shady. My hubs didn’t realize until he got home that we were charged for extra meat, extra cheese, double charged for ranch and cheese sauce. That’s when it hit him he was fast talked, too. Pay attention!! Once is a mistake, twice is on purpose.
Atmosphere: 2
Food: 2
Service: 1
Love that Roman burger
Made fast
Last time I was here was 17 years ago hello Foodies how's it going whatever ripoff the lady did not know if the ingredients on the burgers it were all beat for but mixed with beef hearts she did not know the salami either it was may not be parts or not they don't post it either such a skimpy sandwich what a wasted $10 one thing was worth a bun was soft and a tomato and lettuce was really good seems like there's no tuna very very skimpy
Atmosphere: 4
Food: 2
Service: 1
This is very disappointing to have to write this review. My husband and I have been coming in this, Mr. Heroes, for about 10 years. We only go maybe twice a year.
We went on Saturday. I ordered a large chicken bacon ranch. My husband ordered, the Philly cheesecakes Deluxe, we didn't order fries or anything, because usually when we got a sandwich , especially a large we would eat half that night and then have the other half for the next day. Well, we ate both sandwiches that night. Because they were so small. It was $32, and I was so disappointed. We always loved going to that one. Because the sandwiches were a good size. The place was clean. Ray and his wife were great. They had, you know, just a positive happy vibe in there, needless to say, ray and his wife weren't there. It was another couple working. The place was clean and they were very friendly. But I did not pay $32 to have to make us something to eat later on too.
Atmosphere: 5
Food: 1
Service: 5
Good food, loved the Romanburger and loaded waffle fries.
No complaints
Only Mr. Hero we go to
Restaurantji Recommends
Order and paid for a large sandwich they gave me a regular size sandwich 😭 and I paid for extra meat lol never again they got me this time 😩
They have the best fries. I love the vinegar and cheese on top. Service was good!
It always takes a while and it’s
always busy, but it’s always fresh and delicious.
Atmosphere: 5
Food: 5
Service: 5
The cheese steak actually has a lot of steak in it.
Atmosphere: 3
Food: 5
Service: 3
Great tasting food prepared while you wait. I would have given 5 stars but this location was expensive compared to other locations I have visited.
Atmosphere: 4
Food: 5
Service: 5
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