Perk Cup Café
561 W Bagley Rd, Berea
(440) 234-2233
Recent Reviews
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Kim was our waitress and she went above and beyond for our party of 12. I would request her again.
The service has been abysmally slow ever since Perk Cup opened. You'll wait for everything--to be seated, to have your order taken, to be served drinks, for the food to come out. It's also a little overpriced for what it is, and the process takes forever. In my opinion, it's not worth it when there are plenty of other restaurants to choose from in the area.
Price seems on the high side. We ordered tea. However, the water was lukewarm and did correct it as requested.
Perk Cup Cafe/Event Room..... EXCEPTIONAL all the way around!
I attended a baby shower for a dear friend at the Event Room at Perk Cup Cafe in April.
I can say that no other place comes remotely close to the all around quality,service,food, hospitality & professionalism.
First by saying that from the beginning planning the shower was an absolute breeze! They were so accommodating,kind and easy going.
The day of the shower, we could not ask for anything more.
We were 2hours early to set up and the room was set up and ready to go. Clean and fresh.
Marissa would be our personal hostess extraordinaire!
She was so on top of her game.
There is nothing we needed
Prompt, personable, kind!
The food was delicious and flavorful, served (buffet style) with perfect timing.
Marissa was on top of refilling anything that was remotely even getting close to running out.
She was making coffee and always checking in to see what, if anything was needed.
Served at the buffet was potato and cheddar broccoli soup then turkey bacon wraps, club sandwiches & beautiful salad with toppings and two dressings to choose from.
Marissa was even kind enough to cut the cake for us.
We all who attended could not say enough about Perk Cup Cafe, Marissa and the food!
It was by far the most perfect day for the parents to be and every single person who attended.
Marissa is beyond amazing!! Typically, the wait is slow here, but worth the wait. Marissa was so very friendly, and fast in getting us in, and handling the crowded restaurant. Makes me want to come more often, seeing how she hustles and has great customer service!!
Went today to celebrate my 52nd birthday with my family as well as my Sister and her family. Waited a long time to be seated and then 35 min to get our food that was was over cooked. My husband and I got the steak and eggs. The steak was the equivalent of shoe leather, eggs were over done, even the toast was way over done.
The worst part is part is they drop off the checks, and told us no hurry, however we all put our payments in right away. Within a few min. Of our cards being returned we were told , not even asked but told to give up our table for a party who just came in 5 min prior and is waiting to sit down. We just finished eating our food not even 10 minutes yet and We still had drinks that were not finished. Our table was a quiet table of 5. There were other tables they could have put together. I explaind that we are celebrating my birthday. The Hostess insisted we still had to go.
We WILL NEVER BE BACK and I will definitely make sure never to recommend this place to any of my fellow nurses, or anyone that I come in contact with.
The food was adequate to be nice. Our party arrived at 9:40, we were seated at 10:15. We ordered and waited around 35 minutes for our food to arrive. I ordered my eggs over easy, they came out over hard. Apparently over easy is to complicated. After we ate, we paid and within 10 minutes of letting our adequate food digest, we were asked to leave cause evidently there was a party waiting that was more important than us lowly blue collar workers. So that place will never see a dime of my blue collar money again.
I’m a new mom and today my husband brought me here for mimosas and brunch! It was a wonderful experience and reasonably priced for everything we got. The service was amazing as it was personal and friendly and our needs and wants were met quickly. 10/10 experience and I look forward to coming back!!!!
Great hang out with great service and food! Very pleasant experience!
Very disappointed. Went there during the summer to try the onion straws I had heard about, I was told they were out of batter. Went back finally to try again and I order them and when it arrived at the table it was not onion straws at all, it was regular frozen every day onion rings, nothing special at all. I asked where are the straws and was told that was them. Um no that is not them. I pulled up a picture of their web site of posted pics of their food and asked a different waitress what happen to those in the picture? She said they stopped serving them. Ok, why are they still on the menu? And another waitress just let me order them? Then she proceeded to bring out a cheap imitation of onion straws and tell me this is their new straws. Over cooked, crunchy, nothing like what was pictured. Was charged for those onion rings even tho I didn’t order onion rings. We will not be back, and still searching for a place that serves onion straws.
Restaurantji Recommends
Great place and food.
Love Perk Cup. Best place for reasonably priced vegetarian or vegan breakfast. I got the omelette with a ton of veggies and a vegan patty! Also they have specialty lattes!! At a sit down restaurant that is hard to find. Service is exceptional, space could use some cutesy touches!
I wanted to like this place. It's nice to be welcomed while being seated. That did not happen. The maître d did not say one word. She must have social anxiety but should not be the first contact. Waitress was nice. It took 25 minutes to receive my food. It was not very busy. Unacceptable. The food was good. Don't think I'll be back.
Atmosphere: 3
Food: 5
Service: 3
Today the food was excellent ,however the long wait was really unacceptable to many customers including two older gentlemen who created a scene resulting in police called.
Atmosphere: 4
Food: 4
Service: 4
Really awful experience on a Sunday morning. We were told it would be a 15-20 minute wait, and after almost 40 minutes we were seated. After about 10 minutes of waiting seated and seeing the very limited Sunday breakfast menu, the hostess returned to ask if we had been waited on yet. When we told her no, she did apologize and went to get our server. Unfortunately, our server was the most unapproachable and repugnant individual in the entire establishment. She was unkind, inattentive, and unapologetic. The food was priced appropriately for the quality, but this was definitely our first and last time coming to Perk Cup Cafe.
Atmosphere: 2
Food: 2
Service: 1
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