Subway
419B W Bagley Rd, Berea
(440) 826-3007
Recent Reviews
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Love the ladies. Great people, always knows what I want
Atmosphere: 5
Food: 5
Service: 5
I had a real bad experience. They give you a promotion just To get you to come there and don't give you the promotion. It is fast advertising in the app. It says order one sandwich.
And get the same sandwich for free. That's not the case you have to order 2 sandwiches. In order to get one free, it was a waste of my time and I would never order there.
It's easy to see why they don't have much business. Ordered from the app, was charged incorrectly, and our subs were dry and tasteless. The cookies were good though. We're done!
Atmosphere: 2
Food: 2
Service: 2
It was a hot day and I wanted to grab a lunch and sit down at the table and eat. All the chairs were up on the table. My friend asked if we could eat at the table, and she was told no. Because she had to mop. Why in the world do you have to mop at 3:00 in the afternoon when there's nothing on the floor that you need to mop up. Your customers wanted to eat inside at a table.
Can't you wait till you're about to close to mop? I could understand if there was pop on the floor and you had to clean it up, but there was nothing there!! Needless to say I wasn't very happy, so we left and found somewhere else to eat our lunch.
Food: 5
Service: 5
Recommended dishes: Sandwich
Owner should not be a franshisee, They do NOT honor subway coupons.
The young guys working are super friendly but obvious frustrated with being stuck in the middle of poor ownership and upset customers. The soda fountain is not working since the new store opened because the owner just doesn’t want to hook it up and buy the products. They would rather sell bottles. The store is out of tomatoes for days. Owner won’t let employees walk 100ft to Marc’s grocery store and buy tomatoes. We’re not coming back here anytime soon. 3 times now dealing with silly issues they should have fixed with a brand new store.
Atmosphere: 5
Food: 3
Service: 5
They don’t take coupons.
The store is always clean, smells great, and the employees have always had great customer service. Food is good too ?
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cookies, Sandwich
Great service, food, and atmosphere.
Atmosphere: 5
Food: 5
Service: 5
Why is the bread extremely chewy or hard everytime I come here. Stop serving old bread! I asked for white bread non-toasted and it's hard like a brick.
Atmosphere: 1
Food: 1
Service: 4
Restaurantji Recommends
The employees in there, and just awful.
If you have been in a Subway anywhere this location will remind you of the rest. Typically when I go in for a few sandwiches it is clean but not sparkling, service has always been fast unless they have been training someone and then they generally have asked if I mind or am in a hurry. Generally the staff has been very pleasant and on the rare (1 time in over 20 visits) error or issue with an online order, it was remade, I kept the original sandwich and they gave me a drink cup to fill while I waited.
I ordered an egg and cheese flatbread through doordash, and when I got it, the sandwich had bacon. I called the store and explained what happened, and Miles, the store manager, was very kind and offered to replace the sandwich.
great and attentive employees, my sub was perfect. overall great service.
Vegetarian options: i don’t eat meat and ofc they have veggies, it was great.
Kid-friendliness: my son loved his sandwich.
great and attentive employees, my sub was perfect. overall great service.
Vegetarian options: i don’t eat meat and ofc they have veggies, it was great.
Kid-friendliness: my son loved his sandwich.
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