1264 West Bagley Berea Ohio. 4 chances I have given this location! Done..always missing food, order not correct and after reviewing receipt overcharged! Ridiculous this day and age with price increases still literally stealing from customers and profit unless there is internal theft to make up for it! Finally submitted complaint to corporate website we shall see if they take care of a once loyal customer who will not be anymore. Go to another location people as this one steals from their customers and you will wait 20-30 minutes in line to be ripped off.
Atmosphere: 1
Food: 1
Service: 1
McKenna Keir
waited over 30 minutes for a mobile order. If you’re hungry don’t come here!!!
Atmosphere: 1
Food: 5
Service: 1
Probablemente
It’s always pretty good food here but any visit - even placing it on the Taco Bell app and sitting in the special drive through line for app orders - it takes over 20-30 minutes per order in the drive through. When it’s not busy it can be 10 minutes and when it’s busy you could get stuck in the line for 30 minutes. Avoid if you don’t have the time to wait. I had long enough of a time at the drive through speaker to write this entire passage for reference. Drive down Bagley and visit the Middleberg Heights location next to 71 for better service and hotter food.
Atmosphere: 1
Food: 4
Service: 1
Dustin Nofel
This is by far the slowest Taco Bell around. Wouldn't be so bad if the order was correct after the long wait but it never is. This last trip took just over 20 minutes from order to service and I really wish I were exaggerating. No apology offered, nothing. I will not be going to this location again.
Atmosphere: 1
Food: 2
Service: 1
Michael Cassidy
Usually slow because they are under staffed, 50/50 shot at getting a chulopa shell cooked correctly and for the love of god turn your items back on for the app. It’s Quesorito day and you took them off along with the other new items and breakfast items. It’s just this store because the other 2 closest have the items. Don’t tell me that you are out of said items because it’s happened before and when I order at the speaker I get said items blocked on the app.
Atmosphere: 3
Food: 3
Service: 3
Alpha Hino
Hey whoever owns this place needs to hire some people. Why is this place so short staffed that it takes the same amount of time to get my food as it does at a sit down restaurant?? HIRE FOLKS !! This is asinine.
Atmosphere: 3
Food: 5
Service: 3
Billy Robinson
Slow service
Atmosphere: 3
Food: 3
Service: 3
Reviews matter
Within 30 minutes of eating from here I was sick to my stomach vomiting non stop. I’ve only had food poisoning once and now I can say twice. Gross gross gross. Don’t recommend
Atmosphere: 1
Food: 1
Service: 1
David Miller
Worst Taco Bell ever! The food always is made wrong, made slow and is always a huge disappointment. Such a shame because it’s in a good location.
S L O W!!!!! Bro…..35+min for 2 burritos. Wish they had a way to get out of this drive through. Horrible.
Atmosphere: 5
Service: 1
Jeremy Sparks
Waited half an hour for food I ordered 2 hours before I got there to pick up and its not even ready if I could give no stars I would
Atmosphere: 1
Food: 1
Service: 1
Melanie Drews
Great staff! Always so friendly and sweet!
Rachel Gangale
Employees and managers are beyond rude. They have yet to rectify a situation that happened over a week ago now. Every time we come to this location it is a problem with orders not being correct, long wait times, and poor service.
Justin Walsh
extremely slow will take 20 minutes or more to get a meal even if you order ahead.. it's comical
1264 West Bagley Berea Ohio. 4 chances I have given this location! Done..always missing food, order not correct and after reviewing receipt overcharged! Ridiculous this day and age with price increases still literally stealing from customers and profit unless there is internal theft to make up for it! Finally submitted complaint to corporate website we shall see if they take care of a once loyal customer who will not be anymore. Go to another location people as this one steals from their customers and you will wait 20-30 minutes in line to be ripped off.
Atmosphere: 1
Food: 1
Service: 1
waited over 30 minutes for a mobile order. If you’re hungry don’t come here!!!
Atmosphere: 1
Food: 5
Service: 1
It’s always pretty good food here but any visit - even placing it on the Taco Bell app and sitting in the special drive through line for app orders - it takes over 20-30 minutes per order in the drive through. When it’s not busy it can be 10 minutes and when it’s busy you could get stuck in the line for 30 minutes. Avoid if you don’t have the time to wait. I had long enough of a time at the drive through speaker to write this entire passage for reference. Drive down Bagley and visit the Middleberg Heights location next to 71 for better service and hotter food.
Atmosphere: 1
Food: 4
Service: 1
This is by far the slowest Taco Bell around. Wouldn't be so bad if the order was correct after the long wait but it never is. This last trip took just over 20 minutes from order to service and I really wish I were exaggerating. No apology offered, nothing. I will not be going to this location again.
Atmosphere: 1
Food: 2
Service: 1
Usually slow because they are under staffed, 50/50 shot at getting a chulopa shell cooked correctly and for the love of god turn your items back on for the app. It’s Quesorito day and you took them off along with the other new items and breakfast items. It’s just this store because the other 2 closest have the items. Don’t tell me that you are out of said items because it’s happened before and when I order at the speaker I get said items blocked on the app.
Atmosphere: 3
Food: 3
Service: 3
Hey whoever owns this place needs to hire some people. Why is this place so short staffed that it takes the same amount of time to get my food as it does at a sit down restaurant?? HIRE FOLKS !! This is asinine.
Atmosphere: 3
Food: 5
Service: 3
Slow service
Atmosphere: 3
Food: 3
Service: 3
Within 30 minutes of eating from here I was sick to my stomach vomiting non stop. I’ve only had food poisoning once and now I can say twice. Gross gross gross. Don’t recommend
Atmosphere: 1
Food: 1
Service: 1
Worst Taco Bell ever! The food always is made wrong, made slow and is always a huge disappointment. Such a shame because it’s in a good location.
Atmosphere: 1
Food: 1
Service: 1
Night shift is best shift ever
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
S L O W!!!!! Bro…..35+min for 2 burritos. Wish they had a way to get out of this drive through. Horrible.
Atmosphere: 5
Service: 1
Waited half an hour for food I ordered 2 hours before I got there to pick up and its not even ready if I could give no stars I would
Atmosphere: 1
Food: 1
Service: 1
Great staff! Always so friendly and sweet!
Employees and managers are beyond rude. They have yet to rectify a situation that happened over a week ago now. Every time we come to this location it is a problem with orders not being correct, long wait times, and poor service.
extremely slow will take 20 minutes or more to get a meal even if you order ahead.. it's comical
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