Subway
308 W Plane St, Bethel
(513) 734-3603
Recent Reviews
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Love subway
Atmosphere: 5
Food: 5
Service: 5
Probably the worst experience at a subway I've ever had, woman making the food/working the counter was super rude and mean! Sandwiches were barely even put together and 2/3 were wrong after making an online order, food was completed 15 mins after told time and refused to even refund me after I drove home 30 mins to and from and simply wasn't helpful because I didn't wanna drive another 30 mins.
Atmosphere: 2
Food: 1
Service: 1
WHERES THE MEAT AT????? Subway dag on payed $11.00 for bread and several thin slices of roast beef WHERES THE MEAT???I ask again
Atmosphere: 5
Food: 1
Service: 5
It's pretty pathetic that you pay over 10.00 for a salad and they don't even fill up the bowl. I'm not longer going to waste my money on subway it's not anything like it use to be.
Atmosphere: 1
Food: 1
Service: 1
I had an online order with 2 subs. Very easy order.
1 sub was white bread, turkey, cheese and mayonnaise. 2nd was Italian herb and cheese, turkey, cheese, lettuce, pickles, onion and ranch. Got home with the order and they had the breads switched. My daughter is picky (why her sandwich was only turkey and cheese). I called them, very nice and respectful told them what happened and she said “I don’t recall the name”.. I said well I was just there and picked it up. She said let me print the ticket and then said well they are coming down really hard on us for the credits but if you want to bring the sandwich back I can remake it. I told her coming back now isn’t an option. She said come back in the morning with the sandwich and she would remake it. I told her that’s not happening I work at 6am and wouldn’t be able to make it til after 5. So am I suppose to bring this sandwich with me all day tomorrow??
I rarely ever call places when orders are messed up but this one was for my kid which I now have to find other food for. The whole “they are coming down hard on the credits” comment only tells me yall need to read the tickets better when making sandwiches. Do better.. or at least have the customer service to back up the poor sandwich making.
Food: 1
Service: 1
Only got chocolate chip cookies
Atmosphere: 5
Food: 5
Service: 5
Went in at 9:15pm. Worked late today and just wanted to grab a bite to eat go home and relax. However, the employees notified us that they were closed. The store was open for another 45 minutes but I suppose they decided they were done for the evening and refused to take our order. Very disappointed! No shortage of supplies just didn't want to work anymore. Sad sad day for Subway.
Service: 1
They gave me the wrong meat, I really don't think they care what they give you
Food: 1
Waited 10 minutes for someone to come out of the backroom, rang the bell 3 times before a young lady finally came out but as soon as she walked out 3 other non employees walked out of the back room, she needs to be fired because I've seen several reviews about this girl and her lack of customer service and if you want people to come back for more food you gotta make a good impression the first time around.
Atmosphere: 1
Food: 3
Service: 1
Loved the food and the service
Parking: Gas station so lots of parking
Kid-friendliness: Kids welcome
Wheelchair accessibility: Front entrance
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cookies, White Chip Macadamia Nut, Lay
Restaurantji Recommends
Have not had a meal I didn't like.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Buffalo Chicken
It's
Atmosphere: 5
Food: 5
Service: 5
I love subway
Atmosphere: 5
Food: 5
Service: 4
Bread was stale. The lady working there thought I couldn't hear her talking to the other employee. I had ordered 4 footlongs and she called to tell me they were out of meatballs. I went in to see what else I wanted and the other employee came out of the back telling her they did have what I ordered She tried to whisper stating "Well we are not making them so she will have to get something else."
Atmosphere: 2
Food: 3
Service: 1
The employees should seriously work on their customer service skillsFirst off when you arrive, there is nobody at the counter at all I stood around waiting for about five minutes and realized nobody was going to come out from the back so I decided to call the restaurant… no suprise nobody answered I called back to back multiple times STILL nobody was coming… I was starting to think they were closed so I ask someone that worked at the gas station next to the subway and informed me that I have to press a ring door bell to notify someone in the back, I do so and not even 2 seconds later a young female with blonde curl hair comes out from the back I didn’t get any type of warm welcoming she gave me very dirty looks and made me feel as if I was a huge inconvenience to her. I love the food but I’m sorry service like that does not deserve my money and subway could do so much better without employees like her. I will not return to this place and if I could give this review a -5 I absolutely without a doubt in my mind would do so.
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