Place was cleanly and neat, one girl was on staff the night I arrived. Worked hard to get my order out on time. Sweet girl on staff and cookies tasted fresh. I really think the deluxe are better than the small though. Better flavors IMO. Brought them to my book club and the girls were raving about the salted caramel. Zero complaints. Thank you, insomnia :)
Madelyn Crum
Been to this location multiple times, always been greeted with kindness and respect. Went tonight for a quick treat, one employee seemed to be working. She was probably the rudest person I’ve ever met. Wouldn’t acknowledge us. We asked if we could put in our reward number, she said (with so much attitude) “well do you have one?” We sure did, and we put it in. Then we asked if we could split the transaction with cash and card, she rolled her eyes and said no. I was speechless, I have never been so disrespected by someone. Not to mention they were out of everything, which is absolutely fine, but the way she spoke to us was not. Understaffed is understandable, but being rude to customers is not. Cookies were yummy though!
Misty Bechstein
Great customer service! Great cookies!
Rayven franklin
Leslie is the absolute besttttttt!!!!!
Makayla Lantz
leslie is amazing
Anonymous
Went into insomnia definitely wasn’t happy with the service I hope it gets better then the cookies I had to wait for but maybe it will get better
erica Gettings
Tonight was our first time at any location and this one is amazing! The girl was so very nice! We will definitely be back before we leave town! Peach filled cookies are delicious! S’mores and confetti cookies were perfect! Nice crunch around the edges with a soft center! Also the Dreamweaver ice cream is deeeelish!! Stop pondering and go get some!
alessandra rodriguez
Absolutely delicious and it’s was my first time there in ages and the staff was super kind in clarifying my order back to me so I got exactly what I wanted. 🩷 felt there was a lot of care put in. Many thank yous!!
Joshua Murillo
Manager took care of our family, very considerate and helpful. Will be back again, officially my cookie spot!
Wendell Stewart
The manager Leslie was so mean to me and my friends we were not drunk we came to get cookies and she was complaining the whole time and messed up our order and didn’t want to fix it and kicked us out
Aniyah needs a raise that woman knows how to treat people
Vegetarian options: Free da goat 🐐🤷🏾♂️dats all I’m sayin 😂
Atmosphere: 5
Food: 5
Service: 5
Scott Forsythe
Delicious cookies and ice cream. They have a nice place to sit and have great service.
Atmosphere: 5
Food: 5
Service: 5
Bread Child (Bread)
ordered cookies at about 12:30-ish, took a while to get a driver then they never even got delivered. when i tried to call the store to explain, i was told they were closed even though it was still around 20 minutes till closing. would not recommend, wasted $20 for nothing.
Atmosphere: 1
Food: 1
Service: 1
Greg Abernathey
I just wasn't impressed with the cookie or the price
Place was cleanly and neat, one girl was on staff the night I arrived. Worked hard to get my order out on time. Sweet girl on staff and cookies tasted fresh. I really think the deluxe are better than the small though. Better flavors IMO. Brought them to my book club and the girls were raving about the salted caramel. Zero complaints. Thank you, insomnia :)
Been to this location multiple times, always been greeted with kindness and respect. Went tonight for a quick treat, one employee seemed to be working. She was probably the rudest person I’ve ever met. Wouldn’t acknowledge us. We asked if we could put in our reward number, she said (with so much attitude) “well do you have one?” We sure did, and we put it in. Then we asked if we could split the transaction with cash and card, she rolled her eyes and said no. I was speechless, I have never been so disrespected by someone. Not to mention they were out of everything, which is absolutely fine, but the way she spoke to us was not. Understaffed is understandable, but being rude to customers is not. Cookies were yummy though!
Great customer service! Great cookies!
Leslie is the absolute besttttttt!!!!!
leslie is amazing
Went into insomnia definitely wasn’t happy with the service I hope it gets better then the cookies I had to wait for but maybe it will get better
Tonight was our first time at any location and this one is amazing! The girl was so very nice! We will definitely be back before we leave town! Peach filled cookies are delicious! S’mores and confetti cookies were perfect! Nice crunch around the edges with a soft center! Also the Dreamweaver ice cream is deeeelish!! Stop pondering and go get some!
Absolutely delicious and it’s was my first time there in ages and the staff was super kind in clarifying my order back to me so I got exactly what I wanted. 🩷 felt there was a lot of care put in. Many thank yous!!
Manager took care of our family, very considerate and helpful. Will be back again, officially my cookie spot!
The manager Leslie was so mean to me and my friends we were not drunk we came to get cookies and she was complaining the whole time and messed up our order and didn’t want to fix it and kicked us out
Restaurantji Recommends
Cookies are always fresh and taste good!!!
Atmosphere: 5
Food: 5
Service: 5
Aniyah needs a raise that woman knows how to treat people
Vegetarian options: Free da goat 🐐🤷🏾♂️dats all I’m sayin 😂
Atmosphere: 5
Food: 5
Service: 5
Delicious cookies and ice cream. They have a nice place to sit and have great service.
Atmosphere: 5
Food: 5
Service: 5
ordered cookies at about 12:30-ish, took a while to get a driver then they never even got delivered. when i tried to call the store to explain, i was told they were closed even though it was still around 20 minutes till closing. would not recommend, wasted $20 for nothing.
Atmosphere: 1
Food: 1
Service: 1
I just wasn't impressed with the cookie or the price
Atmosphere: 3
Food: 3
Service: 3
Recommended dishes: Classic Cookie Deluxe Cookie
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