I WRNT HERE AFTER VISITING THE ONE ON LORAIN AND KINDLY ASKING THEM ON LORAIN TO MAKE MY POTATOE CAKES FRESH THAT I WOULD NOT MIND WAITING FOR FRESH POTATOE CAKES. SO YEAH THEY MADEE WAIT FOR POTATOE CAKES I DON'T KNOW WHY BECAUSE THEY CAME OUT COLD ANGD GREASY SHIT I HATE ON BOTH LEVELS! I DON'T THINK THEY FUNCTION RIGHT WITHOUT THE MANAGER!! THEY HARD OF HEARING OR JUST DON'T CARE BUT THANK GOD BROOKPARK HAD MY POTATOE CAKES AND LITERALLY LISTENED TO ME WHEN I SAID I WOULD LOVE FRESH POTATOE CAKES!! THANKS AGAIN GUYS
Atmosphere: 5
Food: 5
Service: 5
Amanda N
I ordered a French dip sandwich, an order of mac & cheese, and a five count strip with sauce. NO AJOU dip WAS GIVEN TO ME. THE TENDERS WERE COLD AND CAME WITH NO SAUCE. WHO EATS TENDERS WITH NO SAUCE? I feel like I wasted my money on this meal because I don’t want to eat any of it and it’s not enjoyable to me to eat a plain French dip and a plain chicken strip.. This is why people say Arby’s suck. This is why Arby’s has the reputation it does and I will never return. I bet that no one will even reply to this complaint and then I won’t even get my money back for the missing items.
Atmosphere: 1
Food: 1
Service: 1
سعود التميمي
One of the good fried chicken in Cleveland. Very friendly staff and very tasty chicken. Prices are very reasonable considering the taste and quantity……. Service is fast. Place is clean and calm. Overall good value for the money
Atmosphere: 4
Food: 4
Service: 4
Hannah Davis
All of my meals were missing their fries… I only received my sandwiches and had received no fries.
Atmosphere: 2
Food: 1
Service: 1
BR700
I went through the drive-thru and asked for "a little extra lettuce" on my order. Without informing me there was a surcharge, she tried to tack $1 onto my order. I wasn't having it -- $1 for maybe one or two cents' worth of lettuce. That kind of petty gatekeeping nonsense leaves a bad taste in your mouth, puts a damper on your appetite. Way to drive off customers long-term.
Jeff Sharpnack
How are you going to tell someone you close at 1am and dinner closes at 10pm but then tell someone they can not eat in because they close at 8pm. Funny I guess I didn't fit in with the crowd.
Atmosphere: 1
Food: 3
Service: 3
Rob
Good luck, they apparently just close the store whenever they want regardless of posted hours, and don't have the decency to let you know while you're waiting at the drive thru speaker
Atmosphere: 1
Food: 2
Service: 1
Brooke B
Very tasty!
Atmosphere: 4
Food: 4
Service: 4
Rodolfo Velasquez
The Brisket was just slapped on there. Messy. Good customer services tho.
Atmosphere: 5
Food: 2
Service: 5
Justin Ziga
Order a meal online and they can't get it together no drink waited ten minutes to see my food cold on a rack
Waited in line 20 minutes for them to tell me "Our system is down we are only taking online or doordash orders" we've all worked in fast food we all know what that means. An hour before close too.
Atmosphere: 1
Food: 1
Service: 1
Tim Walker
The food is always good and the staff is always friendly
Atmosphere: 5
Food: 5
Service: 5
J B
I always liked their beef and cheddar sandwich and I always have a decent shake it a month almost.
Atmosphere: 4
Food: 4
Service: 4
jaynette rose
The double roast beef with cheese sandwich is great, my husband loves the burgers and fries, everything tastes good.
HAVE BEEN THERE 3 TIME IN THE LAST 6 WEEKS ,AND RECIVED THE BEST SERVICE, Employee JUQUITA IS GREAT ASSET TO THIS STORE,WHILE WAITING FOR ARE FOOD WATCHED HOW HARD SHE WORKS HELPING EVERYONE AND FRINDLY,AND SMILEING TOWARDS CUSTOMERS ALONG WITH HELPING HER COWORKERS, THERE IS A LADY WHO NOS HOW TO DO HER JOB AND GOS WAY ABOVE.
I WRNT HERE AFTER VISITING THE ONE ON LORAIN AND KINDLY ASKING THEM ON LORAIN TO MAKE MY POTATOE CAKES FRESH THAT I WOULD NOT MIND WAITING FOR FRESH POTATOE CAKES. SO YEAH THEY MADEE WAIT FOR POTATOE CAKES I DON'T KNOW WHY BECAUSE THEY CAME OUT COLD ANGD GREASY SHIT I HATE ON BOTH LEVELS! I DON'T THINK THEY FUNCTION RIGHT WITHOUT THE MANAGER!! THEY HARD OF HEARING OR JUST DON'T CARE BUT THANK GOD BROOKPARK HAD MY POTATOE CAKES AND LITERALLY LISTENED TO ME WHEN I SAID I WOULD LOVE FRESH POTATOE CAKES!! THANKS AGAIN GUYS
Atmosphere: 5
Food: 5
Service: 5
I ordered a French dip sandwich, an order of mac & cheese, and a five count strip with sauce. NO AJOU dip WAS GIVEN TO ME. THE TENDERS WERE COLD AND CAME WITH NO SAUCE. WHO EATS TENDERS WITH NO SAUCE? I feel like I wasted my money on this meal because I don’t want to eat any of it and it’s not enjoyable to me to eat a plain French dip and a plain chicken strip.. This is why people say Arby’s suck. This is why Arby’s has the reputation it does and I will never return. I bet that no one will even reply to this complaint and then I won’t even get my money back for the missing items.
Atmosphere: 1
Food: 1
Service: 1
One of the good fried chicken in Cleveland. Very friendly staff and very tasty chicken. Prices are very reasonable considering the taste and quantity…….
Service is fast. Place is clean and calm. Overall good value for the money
Atmosphere: 4
Food: 4
Service: 4
All of my meals were missing their fries… I only received my sandwiches and had received no fries.
Atmosphere: 2
Food: 1
Service: 1
I went through the drive-thru and asked for "a little extra lettuce" on my order. Without informing me there was a surcharge, she tried to tack $1 onto my order. I wasn't having it -- $1 for maybe one or two cents' worth of lettuce. That kind of petty gatekeeping nonsense leaves a bad taste in your mouth, puts a damper on your appetite. Way to drive off customers long-term.
How are you going to tell someone you close at 1am and dinner closes at 10pm but then tell someone they can not eat in because they close at 8pm. Funny I guess I didn't fit in with the crowd.
Atmosphere: 1
Food: 3
Service: 3
Good luck, they apparently just close the store whenever they want regardless of posted hours, and don't have the decency to let you know while you're waiting at the drive thru speaker
Atmosphere: 1
Food: 2
Service: 1
Very tasty!
Atmosphere: 4
Food: 4
Service: 4
The Brisket was just slapped on there. Messy. Good customer services tho.
Atmosphere: 5
Food: 2
Service: 5
Order a meal online and they can't get it together no drink waited ten minutes to see my food cold on a rack
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Roast Beef, Classic Roast Beef
Restaurantji Recommends
Waited in line 20 minutes for them to tell me "Our system is down we are only taking online or doordash orders" we've all worked in fast food we all know what that means. An hour before close too.
Atmosphere: 1
Food: 1
Service: 1
The food is always good and the staff is always friendly
Atmosphere: 5
Food: 5
Service: 5
I always liked their beef and cheddar sandwich and I always have a decent shake it a month almost.
Atmosphere: 4
Food: 4
Service: 4
The double roast beef with cheese sandwich is great, my husband loves the burgers and fries, everything tastes good.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Reuben Sandwich, Potato Cakes, French Dip, Chicken Tenders, Roast Beef, Reuben
HAVE BEEN THERE 3 TIME IN THE LAST 6 WEEKS ,AND RECIVED THE BEST SERVICE, Employee JUQUITA IS GREAT ASSET TO THIS STORE,WHILE WAITING FOR ARE FOOD WATCHED HOW HARD SHE WORKS HELPING EVERYONE AND FRINDLY,AND SMILEING TOWARDS CUSTOMERS ALONG WITH HELPING HER COWORKERS, THERE IS A LADY WHO NOS HOW TO DO HER JOB AND GOS WAY ABOVE.
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