Absolutely horrible service. When you order from uber eats its like they just randomly decide what they want to give you or not. They ALWAYS forget the sides of sauce. The food tastes like it was cooked the day before. And the manager claims that uber eats drivers steal the sauces out of your bag. Worst manager and worst service of any bw3 ive ever had. The heavier set manager needs a lesson in customer service. Never once left a review for anything but this place made me have to.
Been here a handle full of times and the food is always poor and service is trash waited almost 2 hours for garbage food another time I placed a Togo order only got half of it then waited for the second half and by the time I ate it was ICE cold. Not to mention waiting to be seated is so long it's awkward. OUTRAGEOUS.
Atmosphere: 1
Food: 2
Service: 1
Recommended dishes: Traditional Wings, Ultimate Nachos Grande, Wings
Thomas Reed
Wheelchair accessibility: Yes nice rest rooms
Atmosphere: 5
Food: 4
Service: 4
Recommended dishes: Traditional Wings
Julia Lukacs
We were here very late on a Friday night after 10:40 ish so I understand that servers and staff will be exhausted. That's completely valid and understandable. However, that doesn't warrant the type of service my family and I received. There was no host. No wait staff. No greeting. No kindness and absolutely no warmth. It's not a lack of energy, they were just extremely rude. They sat us at a very small 4 top, after being rude and snippy towards us or down right ignoring us (no they weren't busy). When we requested to be moved to one of the dozens of empty tables, the menus were snatched from our hands and we were given a truly mind boggling level of rudeness. Our server/host was a person with short pink hair and a horrific attitude. I understand it's a late Friday night but they were consistently rude, snippy, and down right unpleasant the entire time. The only time they were actually nice was when we paid and left a 30% tip in cash on the table. They were rude the entire time. I don't want a refund because I don't want to go back to this BW3s. I'd rather not eat at all. The food was great. Not a long wait at all. Cooked to how we like it and otherwise great outside of the terrible service.
Atmosphere: 2
Food: 5
Service: 1
Recommended dishes: Mild, Traditional Wings, Wings, Dirty Dubs Tots
Elisa Smith
Ordered for pick up and had to wait 5 minutes but the order was right and the maple chipotle was delicious and cheese curds were perfect
Atmosphere: 5
Food: 5
Service: 4
Lexie Keil
Your experience will begin with a 15-20 min wait to be seated (same occurrence EVERY time we visit; this will be our last), as every employee in the restaurant passes by. Then, you'll be seated eventually and brought cold food. I wish I could leave less than one star for this place. š”
Atmosphere: 1
Food: 1
Service: 1
Abdallah Holozadah
Buffalowildwings starts making small wings and hard to eat. It is really getting backwards in the service. Customer service were bad and couldn't help or replace it for me. Sorry but they don't do a great job!
Atmosphere: 1
Food: 1
Service: 1
B A
It was 10 minutes before we saw anyone who worked here. It was a Wednesday around 7. The restaurant was not full. A bunch of tables hadnāt been cleared off. When someone finally walked past our table, they said ājust wanted to let you know Iām SUPER busy right now so itās going to be a while before I can come back.ā We left.
I came here with my mother as a late valentines dinner. Our food was cold I had a side of fries and they were burnt, hard, old, and cold. Same with herās maybe we just got a bad batch but her wings and my sandwich were also cold. My server seemed a little stressed and I understand but he was a little rude.
Atmosphere: 1
Food: 1
Service: 1
Daniel Ileana
Placed an order of $120 for Superbowl today not only did they loose my order pickup for today they also couldn't recall my order from yesterday or issue a refund I'd like to be contacted immediately unexceptable on top of that the manager couldn't due anything or trying to search up my order number lazy ass management now a day didn't even have a business card or anything do better
Atmosphere: 1
Food: 1
Service: 1
Dave Osborne
Not a recommendation I would make. Seating was slow. After being seated service started ok until our food came out and the order was messed up and both orders of wings were cold. The only thing hot was the sauce.
The server tried to blame us for the order being wrong. The attitude came after we sent the wings back because considering the cost you would expect hot food. A manager was only seen hurrying to the door to grab a quick smoke
I would ne more than happy to discuss this with any source of upper authority otherwise never going back to BW3 anywhere as this has tainted my opinion of what was once a good choice.
Jackie Quander
honestly, one one server was nice but we waited over 30 minutes to be served or even be spoken to. this is some of the worst service I ever received, and I donāt say that lightly. no host, servers actively ignoring and avoiding you, no eye contact. they just didnāt care, left things open for al to see. It was a mess. avilia was great to our table though
Atmosphere: 1
Food: 3
Service: 1
Kevin Nelson
This place is ok for what it is, the service was slow and the atmosphere was okay it's a little pricey to feed a family there though
they forgot half the order !!
Absolutely horrible service. When you order from uber eats its like they just randomly decide what they want to give you or not. They ALWAYS forget the sides of sauce. The food tastes like it was cooked the day before. And the manager claims that uber eats drivers steal the sauces out of your bag. Worst manager and worst service of any bw3 ive ever had. The heavier set manager needs a lesson in customer service. Never once left a review for anything but this place made me have to.
Atmosphere: 1
Food: 2
Service: 1
Good evening! I'm so disappointed I will not be ordering again I just spent 34.00 dollars and I didn't enjoy my wings at all. My wings were so dried out, tasted like they just been sitting in a warmer for hours, wasn't fresh or hot at all, I actually had to spit some of them out because it was to hard to chew š©. We just ordered wings two weeks ago and that order was definitely fresh and hot. I'm not sure what happened this time maybe because I went later in the evening, probably gave me and ordered that was never picked upš©
Been here a handle full of times and the food is always poor and service is trash waited almost 2 hours for garbage food another time I placed a Togo order only got half of it then waited for the second half and by the time I ate it was ICE cold. Not to mention waiting to be seated is so long it's awkward. OUTRAGEOUS.
Atmosphere: 1
Food: 2
Service: 1
Recommended dishes: Traditional Wings, Ultimate Nachos Grande, Wings
Wheelchair accessibility: Yes nice rest rooms
Atmosphere: 5
Food: 4
Service: 4
Recommended dishes: Traditional Wings
We were here very late on a Friday night after 10:40 ish so I understand that servers and staff will be exhausted. That's completely valid and understandable. However, that doesn't warrant the type of service my family and I received.
There was no host. No wait staff. No greeting. No kindness and absolutely no warmth. It's not a lack of energy, they were just extremely rude. They sat us at a very small 4 top, after being rude and snippy towards us or down right ignoring us (no they weren't busy). When we requested to be moved to one of the dozens of empty tables, the menus were snatched from our hands and we were given a truly mind boggling level of rudeness.
Our server/host was a person with short pink hair and a horrific attitude. I understand it's a late Friday night but they were consistently rude, snippy, and down right unpleasant the entire time. The only time they were actually nice was when we paid and left a 30% tip in cash on the table.
They were rude the entire time.
I don't want a refund because I don't want to go back to this BW3s. I'd rather not eat at all.
The food was great. Not a long wait at all. Cooked to how we like it and otherwise great outside of the terrible service.
Atmosphere: 2
Food: 5
Service: 1
Recommended dishes: Mild, Traditional Wings, Wings, Dirty Dubs Tots
Ordered for pick up and had to wait 5 minutes but the order was right and the maple chipotle was delicious and cheese curds were perfect
Atmosphere: 5
Food: 5
Service: 4
Your experience will begin with a 15-20 min wait to be seated (same occurrence EVERY time we visit; this will be our last), as every employee in the restaurant passes by. Then, you'll be seated eventually and brought cold food. I wish I could leave less than one star for this place. š”
Atmosphere: 1
Food: 1
Service: 1
Buffalowildwings starts making small wings and hard to eat. It is really getting backwards in the service. Customer service were bad and couldn't help or replace it for me. Sorry but they don't do a great job!
Atmosphere: 1
Food: 1
Service: 1
It was 10 minutes before we saw anyone who worked here. It was a Wednesday around 7. The restaurant was not full. A bunch of tables hadnāt been cleared off. When someone finally walked past our table, they said ājust wanted to let you know Iām SUPER busy right now so itās going to be a while before I can come back.ā We left.
Service: 1
Restaurantji Recommends
I came here with my mother as a late valentines dinner. Our food was cold I had a side of fries and they were burnt, hard, old, and cold. Same with herās maybe we just got a bad batch but her wings and my sandwich were also cold. My server seemed a little stressed and I understand but he was a little rude.
Atmosphere: 1
Food: 1
Service: 1
Placed an order of $120 for Superbowl today not only did they loose my order pickup for today they also couldn't recall my order from yesterday or issue a refund I'd like to be contacted immediately unexceptable on top of that the manager couldn't due anything or trying to search up my order number lazy ass management now a day didn't even have a business card or anything do better
Atmosphere: 1
Food: 1
Service: 1
Not a recommendation I would make. Seating was slow. After being seated service started ok until our food came out and the order was messed up and both orders of wings were cold. The only thing hot was the sauce.
The server tried to blame us for the order being wrong. The attitude came after we sent the wings back because considering the cost you would expect hot food. A manager was only seen hurrying to the door to grab a quick smoke
I would ne more than happy to discuss this with any source of upper authority otherwise never going back to BW3 anywhere as this has tainted my opinion of what was once a good choice.
honestly, one one server was nice but we waited over 30 minutes to be served or even be spoken to. this is some of the worst service I ever received, and I donāt say that lightly. no host, servers actively ignoring and avoiding you, no eye contact. they just didnāt care, left things open for al to see. It was a mess. avilia was great to our table though
Atmosphere: 1
Food: 3
Service: 1
This place is ok for what it is, the service was slow and the atmosphere was okay it's a little pricey to feed a family there though
Atmosphere: 3
Food: 3
Service: 2
Recommended dishes: Traditional Wings
Loading...