This was the worse pizza I’ve ever received. We ordered “well done” and got this sloppy doughy mess. The dough wasn’t even throughly cooked all the way through. Pizza wasn’t even cut properly. We had to rip the pieces apart. Obviously we called in and explained this wasn’t our 1st time having a bad experience at this same Marcos. I talked to the manager but he obviously didn’t understand what “well done” means. That’s basic common sense in cooking. You shouldn’t be a manager if you don’t understand these simple terms. Another thing why isn’t these pizzas being checked before they’re giving out to the customers? After speaking to the supposed manger he offered to credit my account but I explained he can’t keep it cause I won’t be coming back EVER AGAIN! He needs to work on his customer service service and communication skills very poor.
Islom Tursunov
Good pizza
Peter Tanzi
Well let's start off with the walk in...... Employee screaming at the manager ( I presume) while the waiting area is full of customers. Manager handled it well. I had to drive to the location after getting delivery because they forgot all the sauces I paid for. The only part of my meal that was good was the cheese bread. The subs were soggy and barely anything on the, the pizza was a grease bowl and the sauce on the pizza tasted very off. Will not be returning and I've been going to this location for 10+ years.
Atmosphere: 1
Food: 1
Service: 3
kristen hann
I don't know who you have answering the phones but you need to teach them some manners and about customer service!! I called at 10pm and it says you close at 11:30 and when I called about ordering i get an attitude and saying you stopped taking orders. I know it was late but I had surgery yesterday and my husband was called into work for a few hours and I cant drive right now. I was going to tip the driver a 100 because I felt bad it was late. It's ok though because Pizza Hut was happy to take my order and the driver couldn't believe I handed him a 100 for helping me out. My family would order take out from you guys at least 10 times a month but not no more!! I'll take my money somewhere else!! I worked in the service industry for 19 years I would of NEVER talked to anyone like that!!!
Atmosphere: 1
Food: 1
Service: 1
Terry Fields
Great place
Elizabeth Helton
Food was very delicious
Atmosphere: 5
Food: 5
Service: 5
john brown
The delivery drivers they use are terrible, they use a 3rd party system that gives you updates but the service doesn’t work, I got an update saying my order was delivered but I hadn’t received it 10-15min I get my order I get my order and it’s clear my pizza was dropped and on the app they don’t have anything to report issues
Atmosphere: 2
Food: 2
Service: 1
Melissa Gorman
I Love coming and getting my favorite type of Pizza here which is the White Cheesy! Although there have been times where I have had to go back Management has always been great. They have seen amd recognized the mistakes made and given me a new Pizza. NOT many places accept their faults. Customer Service has always been great here whether it isanagement or not. The parking area isn't lit too well so I don't like going there alone due to hard economic times. You never know what can happen Marcos still is a great place to eat. At least this particular one for me. Hope everyone enjoys as much as I do.
Rio Z
Worst marcos pizza. The food is under cooked and sloppy. Every single time it never fails.
Robert Cummings
The old world pepperoni pizza is a reason to order from here. There are a few tables but it's not meant for eat in really.
I just picked up a pizza and got grease all over myself and my car. I can’t upload a picture but it’s literally insane the amount of grease that spilled out of the boxes. My jacket and passengers seat are ruined. There was a puddle of grease on my seat. The entire outside bottom of the box was dripping grease. The manager on duty didn’t seem to care. I’m pretty sure he was the one that box the order. Him or the girl watching cartoons at the front counter. It was disgusting! The food and the customer service. This place is trash.
Atmosphere: 1
Food: 1
Service: 1
James
The person that answered the phone was mentally slow I told them my phone number because I was calling on my son's phone and he put my son's number and he also said when I said my name James this dumb dude said how do you spell that I don't recall hearing a James spelt other than
Atmosphere: 2
Food: 4
Service: 1
Recommended dishes: Build Your Own, Chicken Wings
David Webb
Food was great and on time and hot
Parking: Only had 3 people working in shop but did one hell of a job I tip my hat
Atmosphere: 5
Food: 5
Service: 5
Jeff Christner
So we eat here. A lot. Maybe three times a month. Always take out. And for the most part it’s good. Today, we just had a bad experience. Ordered two pizzas, two pizzolis, and a salad. One pizza and the salad were not made like I had requested. Of course I didn’t notice until I got home. We asked for no bacon and also to add olives and onions on the all meat pizza, along with thin crust. It appeared to be made as just a regular all meat pizza, without any of the requested changes. The salad had tomatos, but we had requested no tomatoes and no peppers, at least they left peppers off. There have been a few times they’ve been super busy and we have waited additional time to get our food, and I know everyone here works their behind off, but so do I. And today was not a good day for me. I was supposed to make a baked ziti dish at home, but yard work put me way behind. I just wanted some pizzas and such as an easy dinner and was looking forward to the all meat pizza with the requested changes, and was just disappointed with today’s order. I didn’t even eat any of the salad, but my Wife did. Sure they almost always get it right here (like 98%-99% of the time, I say that since sometimes our pizzas are ready, but not our salad, so I’ve had to wait for that to be made more than once, which seems odd to have the pizzas just sitting there waiting for something that should just be chilling in the fridge) and I rarely say anything or complain, but today just wasn’t a good day, so here is my review.
This was the worse pizza I’ve ever received. We ordered “well done” and got this sloppy doughy mess. The dough wasn’t even throughly cooked all the way through. Pizza wasn’t even cut properly. We had to rip the pieces apart. Obviously we called in and explained this wasn’t our 1st time having a bad experience at this same Marcos. I talked to the manager but he obviously didn’t understand what “well done” means. That’s basic common sense in cooking. You shouldn’t be a manager if you don’t understand these simple terms. Another thing why isn’t these pizzas being checked before they’re giving out to the customers? After speaking to the supposed manger he offered to credit my account but I explained he can’t keep it cause I won’t be coming back EVER AGAIN! He needs to work on his customer service service and communication skills very poor.
Good pizza
Well let's start off with the walk in...... Employee screaming at the manager ( I presume) while the waiting area is full of customers. Manager handled it well. I had to drive to the location after getting delivery because they forgot all the sauces I paid for. The only part of my meal that was good was the cheese bread. The subs were soggy and barely anything on the, the pizza was a grease bowl and the sauce on the pizza tasted very off. Will not be returning and I've been going to this location for 10+ years.
Atmosphere: 1
Food: 1
Service: 3
I don't know who you have answering the phones but you need to teach them some manners and about customer service!! I called at 10pm and it says you close at 11:30 and when I called about ordering i get an attitude and saying you stopped taking orders. I know it was late but I had surgery yesterday and my husband was called into work for a few hours and I cant drive right now. I was going to tip the driver a 100 because I felt bad it was late. It's ok though because Pizza Hut was happy to take my order and the driver couldn't believe I handed him a 100 for helping me out. My family would order take out from you guys at least 10 times a month but not no more!! I'll take my money somewhere else!! I worked in the service industry for 19 years I would of NEVER talked to anyone like that!!!
Atmosphere: 1
Food: 1
Service: 1
Great place
Food was very delicious
Atmosphere: 5
Food: 5
Service: 5
The delivery drivers they use are terrible, they use a 3rd party system that gives you updates but the service doesn’t work, I got an update saying my order was delivered but I hadn’t received it 10-15min I get my order I get my order and it’s clear my pizza was dropped and on the app they don’t have anything to report issues
Atmosphere: 2
Food: 2
Service: 1
I Love coming and getting my favorite type of Pizza here which is the White Cheesy! Although there have been times where I have had to go back Management has always been great. They have seen amd recognized the mistakes made and given me a new Pizza. NOT many places accept their faults. Customer Service has always been great here whether it isanagement or not. The parking area isn't lit too well so I don't like going there alone due to hard economic times. You never know what can happen
Marcos still is a great place to eat. At least this particular one for me. Hope everyone enjoys as much as I do.
Worst marcos pizza. The food is under cooked and sloppy. Every single time it never fails.
The old world pepperoni pizza is a reason to order from here.
There are a few tables but it's not meant for eat in really.
Restaurantji Recommends
You can have any size of pizza within minutes
I just picked up a pizza and got grease all over myself and my car. I can’t upload a picture but it’s literally insane the amount of grease that spilled out of the boxes. My jacket and passengers seat are ruined. There was a puddle of grease on my seat. The entire outside bottom of the box was dripping grease. The manager on duty didn’t seem to care. I’m pretty sure he was the one that box the order. Him or the girl watching cartoons at the front counter. It was disgusting! The food and the customer service. This place is trash.
Atmosphere: 1
Food: 1
Service: 1
The person that answered the phone was mentally slow I told them my phone number because I was calling on my son's phone and he put my son's number and he also said when I said my name James this dumb dude said how do you spell that I don't recall hearing a James spelt other than
Atmosphere: 2
Food: 4
Service: 1
Recommended dishes: Build Your Own, Chicken Wings
Food was great and on time and hot
Parking: Only had 3 people working in shop but did one hell of a job I tip my hat
Atmosphere: 5
Food: 5
Service: 5
So we eat here. A lot. Maybe three times a month. Always take out. And for the most part it’s good. Today, we just had a bad experience. Ordered two pizzas, two pizzolis, and a salad. One pizza and the salad were not made like I had requested. Of course I didn’t notice until I got home. We asked for no bacon and also to add olives and onions on the all meat pizza, along with thin crust. It appeared to be made as just a regular all meat pizza, without any of the requested changes. The salad had tomatos, but we had requested no tomatoes and no peppers, at least they left peppers off. There have been a few times they’ve been super busy and we have waited additional time to get our food, and I know everyone here works their behind off, but so do I. And today was not a good day for me. I was supposed to make a baked ziti dish at home, but yard work put me way behind. I just wanted some pizzas and such as an easy dinner and was looking forward to the all meat pizza with the requested changes, and was just disappointed with today’s order. I didn’t even eat any of the salad, but my Wife did. Sure they almost always get it right here (like 98%-99% of the time, I say that since sometimes our pizzas are ready, but not our salad, so I’ve had to wait for that to be made more than once, which seems odd to have the pizzas just sitting there waiting for something that should just be chilling in the fridge) and I rarely say anything or complain, but today just wasn’t a good day, so here is my review.
Atmosphere: 4
Food: 4
Service: 4
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