Panera Bread
$ • Cafe, Salad, Soup
Hours:
5090 Tiedeman Rd, Brooklyn
(216) 362-8130
About Panera Bread
Customers' Favorites
Panera Bread Reviews
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Terrible customer service. Asked about a hot latte. Told they couldn’t be ordered that way when clearly it was an option on the board.
Ordered cold brew. Got our sandwiches and still waited on cold brew.
We we finally approached the service area we were THEN told they were out of it.
I would think a good way to remedy the situation was many a free couple of coffee. But no the girl who we believe was the manager walked away anger at us because they were out of...read full review
Great customer service.👍👍
Ratings
Menu
Hours
| Monday | 7AM - 9PM |
| Tuesday | 7AM - 9PM |
| Wednesday | 7AM - 9PM |
| Thursday | 7AM - 9PM |
| Friday | 7AM - 9PM |
| Saturday | 7AM - 9PM |
| Sunday | 7AM - 8PM |
People in Brooklyn Also Viewed
Panera Bread is a restaurant with simple morning service that can sometimes be slow. The food and staff are highly rated, with customers praising the friendly atmosphere and tasty meals. However, recent experiences have highlighted some issues with customer service. One customer mentioned waiting several minutes at the counter while employees, including the manager, were engaged in side conversations. Confusion over online order signs and unclear directions caused frustration, making the experience feel unwelcoming. Another customer expressed disappointment after two visits, feeling that staff did not communicate clearly about their orders, and was upset by unprofessional remarks made by the manager. Additionally, a customer noted that the place was dirty and had no coffee, and was discouraged by the manager’s sarcastic and loud attitude. Despite these concerns, many appreciate the friendly staff and good food, but it is important for management to address and improve these service issues promptly.