I just ordered Starbucks from Uber eats. And normally when I order I do not have any issues. But today's experience was nothing but disappointment. I ordered a venti soy pistachio latte and it literally looks like someone took a small coffee and just dumped it into the cup and it's nothing but foam. So I basically paid almost $9 for a coffee just for it to be less than half with the coffee and then all foam!! Update. Ended up going to the Starbucks and the worker was very sympathetic and felt bad. She went out of her way to fix my drink and make it right. And she even went as far as writing so sorry about that hope you have a nice day on my cup unfortunately I couldn't get it all in the picture. I appreciate that I was able to get my drink fixed and the kindness of the staff. Thank you
Atmosphere: 5
Food: 5
Service: 5
Lady G
So many employees just standing around and doing nothing at all. Service is incredibly slow for absolutely no reason.
Justyna Melnyk
Manager Mike was so kind to me when I made a mistake with my order. Not to mention, I was the person that came in on Thanksgiving. The staff was so sweet and helpful!
Atmosphere: 5
Service: 5
Nicole Janae
Great service! Hot chocolate was amazing!
Atmosphere: 5
Food: 5
Service: 5
Deanna Iannone
Mariah was absolutely amazing!! So sweet and funny and made all of our days, suggested drinks for us and all of them came out so quick. Keep slaying queen 🫶🏻
Atmosphere: 5
Food: 5
Service: 5
Brent Nobles
Great place
Atmosphere: 5
Service: 5
Animumque
Friendly staff
Atmosphere: 5
Food: 5
Service: 5
OB
Best Starbuks. Larry is so nice person.
Atmosphere: 5
Food: 5
Service: 5
Justin D
Very rude staff I asked for extra caramel did not get it. I asked the guy he said I put extra in it. They absolutely did not very unprofessional. I thought it was supposed to be the way you want it or they remake it I came back again same thing this barista doesn’t know how to add extra Carmel It’s always an issue at this store. Re training 100%
Atmosphere: 1
Food: 1
Service: 1
Maddy Vince
Came here during Christmas time. Was super busy so I understand why it took so long to get my drink out no problem I’ve worked customer service for the last 6 years I get it. Everything was fine until I noticed how this girl was acting towards all the customers(she didn’t say anything to me personally because I didn’t speak to her) but everyone who asked her a question she was super rude to them. Lots of attitude you could tell the customers were getting to her. She was talking to them like they are dumb. If it was a regular worker then ok but she was wearing the black apron that said something about manager or supervisor so if she is a manager she should understand how she should act being in that position. If she gets stressed out about work so easy that she can’t control how she speaks then she shouldn’t be in charge of everyone. I understand customers can get overwhelming sometimes but you are trained that the customer is always right and to be nice a respectful towards customers they are the reason you have a paycheck. I think her name was Angelina or something i don’t know it started with an A and she was working Christmas Day at 9:40am wearing a black apron she had dark hair that was in a braid. Also forgot my cold foam and when i asked for some on the side I waited 10 more minutes and never got it so i just left. I understand you are busy but its a side of cold foam instead of giving ur customers attitude why not just go grab it yourself quickly? Once again she was not saying anything rude to me this was all just from observing how she is speaking to everyone else around me. Kinda seemed like she just thinks very highly of herself and everyone else around her is dumb. Will not be coming back to this location.
The girl with the glasses a little A bit chubby, she working with Two boys, She’s Racist and disrespectful, The worst location ever
Shaila Flores
Charged extra for no ice they never done that before and they just did it.
B Chada
At this location the do not know what the are doing at all.they drive through pick up windows is stupid,he wanted us to go to the line again to get a cookie .
Atmosphere: 1
Food: 1
Service: 1
Samantha Mussehl
They do not know how to follow instructions or make a damn coffee! Im canceling this store all together WORST
Atmosphere: 1
Food: 1
Service: 1
Amanda's McGuire
Do not go to this location. My mother came home crying due to rude a disrespectful staff members. My mother and I always order a white lighting with cold foam. It is always made in a venti cup. But they put the drinks in a tall cup !? We pay 1.45 for the cold foam alone. Why would they think it could even fit into a tall cup? So she asked the barista Julie to make it in the venti cup. The employee then told my mom it doesn’t go in the venti cup and she was wrong ? NOT ok! It is Starbucks policy to make a new drink for the customer if they are not satisfied. These drinks were over 5 dollars.
I just ordered Starbucks from Uber eats. And normally when I order I do not have any issues. But today's experience was nothing but disappointment. I ordered a venti soy pistachio latte and it literally looks like someone took a small coffee and just dumped it into the cup and it's nothing but foam. So I basically paid almost $9 for a coffee just for it to be less than half with the coffee and then all foam!! Update. Ended up going to the Starbucks and the worker was very sympathetic and felt bad. She went out of her way to fix my drink and make it right. And she even went as far as writing so sorry about that hope you have a nice day on my cup unfortunately I couldn't get it all in the picture. I appreciate that I was able to get my drink fixed and the kindness of the staff. Thank you
Atmosphere: 5
Food: 5
Service: 5
So many employees just standing around and doing nothing at all. Service is incredibly slow for absolutely no reason.
Manager Mike was so kind to me when I made a mistake with my order. Not to mention, I was the person that came in on Thanksgiving. The staff was so sweet and helpful!
Atmosphere: 5
Service: 5
Great service! Hot chocolate was amazing!
Atmosphere: 5
Food: 5
Service: 5
Mariah was absolutely amazing!! So sweet and funny and made all of our days, suggested drinks for us and all of them came out so quick. Keep slaying queen 🫶🏻
Atmosphere: 5
Food: 5
Service: 5
Great place
Atmosphere: 5
Service: 5
Friendly staff
Atmosphere: 5
Food: 5
Service: 5
Best Starbuks. Larry is so nice person.
Atmosphere: 5
Food: 5
Service: 5
Very rude staff I asked for extra caramel did not get it. I asked the guy he said I put extra in it. They absolutely did not very unprofessional. I thought it was supposed to be the way you want it or they remake it
I came back again same thing this barista doesn’t know how to add extra Carmel
It’s always an issue at this store.
Re training 100%
Atmosphere: 1
Food: 1
Service: 1
Came here during Christmas time. Was super busy so I understand why it took so long to get my drink out no problem I’ve worked customer service for the last 6 years I get it. Everything was fine until I noticed how this girl was acting towards all the customers(she didn’t say anything to me personally because I didn’t speak to her) but everyone who asked her a question she was super rude to them. Lots of attitude you could tell the customers were getting to her. She was talking to them like they are dumb. If it was a regular worker then ok but she was wearing the black apron that said something about manager or supervisor so if she is a manager she should understand how she should act being in that position. If she gets stressed out about work so easy that she can’t control how she speaks then she shouldn’t be in charge of everyone. I understand customers can get overwhelming sometimes but you are trained that the customer is always right and to be nice a respectful towards customers they are the reason you have a paycheck. I think her name was Angelina or something i don’t know it started with an A and she was working Christmas Day at 9:40am wearing a black apron she had dark hair that was in a braid. Also forgot my cold foam and when i asked for some on the side I waited 10 more minutes and never got it so i just left. I understand you are busy but its a side of cold foam instead of giving ur customers attitude why not just go grab it yourself quickly? Once again she was not saying anything rude to me this was all just from observing how she is speaking to everyone else around me. Kinda seemed like she just thinks very highly of herself and everyone else around her is dumb. Will not be coming back to this location.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
The girl with the glasses a little A bit chubby, she working with Two boys, She’s Racist and disrespectful, The worst location ever
Charged extra for no ice they never done that before and they just did it.
At this location the do not know what the are doing at all.they drive through pick up windows is stupid,he wanted us to go to the line again to get a cookie .
Atmosphere: 1
Food: 1
Service: 1
They do not know how to follow instructions or make a damn coffee! Im canceling this store all together WORST
Atmosphere: 1
Food: 1
Service: 1
Do not go to this location. My mother came home crying due to rude a disrespectful staff members. My mother and I always order a white lighting with cold foam. It is always made in a venti cup. But they put the drinks in a tall cup !? We pay 1.45 for the cold foam alone. Why would they think it could even fit into a tall cup? So she asked the barista Julie to make it in the venti cup. The employee then told my mom it doesn’t go in the venti cup and she was wrong ? NOT ok! It is Starbucks policy to make a new drink for the customer if they are not satisfied. These drinks were over 5 dollars.
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