I was disappointed with my recent experience as my coffee was missing the cinnamon, It's a small detail, but it really affects the overall experience. I hope this is something that can be improved in the future."
Atmosphere: 1
Food: 1
Service: 1
Jason
I asked for a water but they said that they can't give it to me because I need to make it purchase.
Atmosphere: 1
Food: 1
Service: 1
Carlos Cardenas
I travel the country and have found this to be the friendliest Starbucks I’ve ever encountered. I also really like the layout of the store, perfect for socializing over a cup of coffee.
Atmosphere: 5
Food: 5
Service: 5
brandy 216
Super friendly staff. Jess the manager was extremely polite to my daughter and me. I noticed he took the time to greet people and stay and talk to them on his 30 min break. If the manager is friendly and happy that rubs off on staff and customers. Thanks Starbucks staff 💙
Atmosphere: 5
Food: 5
Service: 5
Julia Lukacs
Great employees. Wonderful atmosphere. They always do such a good job.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Impossible Breakfast Sandwich, Mango Dragonfruit Lemonade Refresher, Ham & Swiss on Baguette
Kelly Houske
Are you kidding me? Restroom police 👮? Your new CEO should get a new gig.
Atmosphere: 1
Food: 1
Service: 1
Delta Golf
This was one of the nicer Starbucks I’ve been to. Lovely staff, large and spacious lounge area, really great natural light, and large bathrooms! I’ll be back!
Parking: Must drive around drive through to get to parking area to park/go inside.
Atmosphere: 5
Service: 5
jamie Livingston
Staff is phenomenal! The always make my drink perfect. Food is always fully cooked/hot. All employees have a good attitude and energy every time i come in. It is hands down my favorite spot for coffee when i come up to cleveland. I always feel welcomed and leave happy.
Starbucks is always a pleasant visit! The moment you walk in someone says “Welcome to Starbucks.” Someone’s time lines are long but they work fast and efficiently to get your order ready. My suggestion… order online for a pickup if you dont have the patience to wait. The food is good as everything is made hot and ready except for what’s in the bakery section.
Parking: Parking is shared with other stores in the plaza but there is plenty of parking. Most people that park over there in that area is for Starbucks, Chipotle, Pulp or Panera Bread.
Kid-friendliness: Staff is always nice to the kids and even offer snacks sometimes. My son wanted the whipped cream in a cup lol.
I sat in the drive through for 5 minutes waiting for someone to take my order or at least speak. Finally, knowing they are open 24 hours, all lights on including drive thru menu, drove to the window where THREE people were working & completely ignored me at the window well - 2 had headsets on & the one girl with the headset on looked at me, rolled her eyes,, smirked & went back to doing whatever on an iPad. Ugly ugly disrespectful behavior to the consumer & the company. Don’t be surprised at your lack of sales tonight while Dunkin’s line was out the drive thru lane long.
They gave me a freezing cold croissant, a stale lemon loaf and iced coffee thats was watered down due to no ice
Food: 1
Service: 1
Angela Haynes
This was a good experience.Everyone was very friendly.
Atmosphere: 5
Food: 5
Service: 5
Haleigh
The nicest staff and always quick. I visit here almost daily. They make me smile early in the morning and I LOVE that they are open 24 hours now so I can get my coffee on days I go into work at 3AM.
Atmosphere: 5
Food: 5
Service: 5
Cathy Gordon
Always get a cup.of pikes place with heavy cream. At most starbucks I get half and half and they never mention the switch. The taste varies, although the same roast, some starbucks have very different flavors. Not sure if they brew other flavors coffee and don't clean out the brewer or what.
I was disappointed with my recent experience as my coffee was missing the cinnamon, It's a small detail, but it really affects the overall experience. I hope this is something that can be improved in the future."
Atmosphere: 1
Food: 1
Service: 1
I asked for a water but they said that they can't give it to me because I need to make it purchase.
Atmosphere: 1
Food: 1
Service: 1
I travel the country and have found this to be the friendliest Starbucks I’ve ever encountered. I also really like the layout of the store, perfect for socializing over a cup of coffee.
Atmosphere: 5
Food: 5
Service: 5
Super friendly staff. Jess the manager was extremely polite to my daughter and me. I noticed he took the time to greet people and stay and talk to them on his 30 min break. If the manager is friendly and happy that rubs off on staff and customers. Thanks Starbucks staff 💙
Atmosphere: 5
Food: 5
Service: 5
Great employees. Wonderful atmosphere. They always do such a good job.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Impossible Breakfast Sandwich, Mango Dragonfruit Lemonade Refresher, Ham & Swiss on Baguette
Are you kidding me? Restroom police 👮?
Your new CEO should get a new gig.
Atmosphere: 1
Food: 1
Service: 1
This was one of the nicer Starbucks I’ve been to. Lovely staff, large and spacious lounge area, really great natural light, and large bathrooms! I’ll be back!
Parking: Must drive around drive through to get to parking area to park/go inside.
Atmosphere: 5
Service: 5
Staff is phenomenal! The always make my drink perfect. Food is always fully cooked/hot. All employees have a good attitude and energy every time i come in.
It is hands down my favorite spot for coffee when i come up to cleveland. I always feel welcomed and leave happy.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Impossible Breakfast Sandwich, Spinach Feta Wrap
Starbucks is always a pleasant visit! The moment you walk in someone says “Welcome to Starbucks.” Someone’s time lines are long but they work fast and efficiently to get your order ready. My suggestion… order online for a pickup if you dont have the patience to wait. The food is good as everything is made hot and ready except for what’s in the bakery section.
Parking: Parking is shared with other stores in the plaza but there is plenty of parking. Most people that park over there in that area is for Starbucks, Chipotle, Pulp or Panera Bread.
Kid-friendliness: Staff is always nice to the kids and even offer snacks sometimes. My son wanted the whipped cream in a cup lol.
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Mango Dragonfruit Lemonade Refresher, Iced Lemon Loaf
I sat in the drive through for 5 minutes waiting for someone to take my order or at least speak. Finally, knowing they are open 24 hours, all lights on including drive thru menu, drove to the window where THREE people were working & completely ignored me at the window well - 2 had headsets on & the one girl with the headset on looked at me, rolled her eyes,, smirked & went back to doing whatever on an iPad.
Ugly ugly disrespectful behavior to the consumer & the company. Don’t be surprised at your lack of sales tonight while Dunkin’s line was out the drive thru lane long.
Restaurantji Recommends
They gave me a freezing cold croissant, a stale lemon loaf and iced coffee thats was watered down due to no ice
Food: 1
Service: 1
This was a good experience.Everyone was very friendly.
Atmosphere: 5
Food: 5
Service: 5
The nicest staff and always quick. I visit here almost daily. They make me smile early in the morning and I LOVE that they are open 24 hours now so I can get my coffee on days I go into work at 3AM.
Atmosphere: 5
Food: 5
Service: 5
Always get a cup.of pikes place with heavy cream. At most starbucks I get half and half and they never mention the switch. The taste varies, although the same roast, some starbucks have very different flavors. Not sure if they brew other flavors coffee and don't clean out the brewer or what.
Food: 3
Service: 3
They don't mess up my order, I like that!
Atmosphere: 5
Food: 5
Service: 5
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