KFC
25 Triggs Rd, Brookville
(937) 833-4811
Recent Reviews
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Poor customer service. Super slow and uncomfortable. I cannot remember going through the drive thru and not waiting for less than a full 10 minutes. (For tacos and fries)
I ordered 4 meat and cheese only tacos 2 meat cheese and sour cream and a K4. The tacos all had lettuce on them. I went back inside to get them redone and they gave me the exact same thing again. The K4 chicken strips were almost non-existent they were so small. The service was terrible and the manager didn't even make an effort to fix the problem. 0/10 I will never come back here again.
Used to be good, prompt orders ready on time. Now seems like every order is late, regardless of how much time you give them. sigh
Very rude young man at the counter. I was overcharged $4.98 on 3 two piece meals. When I questioned it the rude young man did not apologize in any way. He said “we do not do returns, once you pay for it there are no refunds”.
Then he walked away from me and said have a good night. Not sure what his name was but he had very thick lens in his glasses and had dark hair around 6’ tall. He needs to be taught manners very badly. He should have apologized at the very least KFC management!!
Our chicken pieces were quite small and it is the worst tasting kfc we have ever had.
Atmosphere: 3
Food: 1
Service: 4
I really don’t see how hard a job can be as I have worked fast food for years.
We had rude workers, and waiting for 30 minutes for two basic meals. Nothing fancy. They told us two minutes on the tenders and that two minutes turned into 15 minutes.
Not to mention that the price we pay for this food is not worth the quality, wait, rude workers, and the missing items.
Atmosphere: 1
Food: 3
Service: 1
Don’t recommend. They have customers that take over 10-15 minutes to order. Mobile ordering would be more ideal here. Customers are slow. Not fast service.
I waited in the drive-through for 40 minutes after giving my order.. Then, I walked inside for a refund, which they asked me to wait for a few more minutes while they finished up. I requested a refund very calmly and politely. They continued cussing at each other and the manager walked out and looked at me and walked to the back. About 5 minutes later they walked out with cash from a debit card that I used to give me a refund, not one apology or offer to smooth things over. Will not be back.
Atmosphere: 1
Food: 1
Service: 1
Never been through a drive thru where employee so rude . Then they left half our order and when we called to complain woman hung up . This is not how you run a business and these employees need to find a new job if they hate theirs so much. Do not go here ,go anywhere else.
Atmosphere: 1
Food: 3
Service: 1
Always in a hurry so it's DRIVE~THRU for me.
Food: 4
Service: 4
Recommended dishes: Fried Chicken
Restaurantji Recommends
Never get all of what you order
Service: 1
Had to return to your store twice because order was wrong!
Atmosphere: 2
Food: 2
Service: 1
Recommended dishes: Fried Chicken
Dirty. Not filthy, but dirty. Also, always hate stuff advertised that they don't have. At least mark it as "out of stock," or remove it from the menu board.
Atmosphere: 1
Food: 4
Service: 3
Not as good as I remembered.
Skip the corn and mashed potatoes .
Atmosphere: 2
Food: 2
Service: 1
The potpie used to be good it just smaller..Person need to speak up so you can hear him
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