Subway

11097 Hebron Rd, Buckeye Lake
(740) 527-1399

Recent Reviews

Cary Grandstaff

Best to avoid this location! Only one employee, we waited at least 20 minutes. The girl was doing her best, but the establishment should be shut down for running under staffed.

Atmosphere: 2

Food: 4

Service: 1

Daniel Spence

The lady making our sandwiches with very clean and very hospitable in the store was very clean outstanding

Atmosphere: 5

Food: 5

Service: 5

Roman Smith

I couldn't get 7 subs in 20 mins it's rrtatde

Duane Whitacre

No coupons or discounts accepted at this location.

Ian

The quality of the food and service is usually quite nice, but this visit today was the 4th time I’ve went to use an subway e-card with your registers QR scanner. I’m not sure if it’s because your employees may be unfamiliar/un-trained with using it or if it’s faulty equipment, but I’m genuinely becoming frustrated. Not to mention the already backhanded slaps of “No Coupons” being accepted. I’m more than understanding that times are rough and inflation is causing stress for small business owners. But how do you think someone who NEEDS to use a coupon is doing for themselves?If you have an option for a consumer to use, you need to make sure it’s up to standards and quality so it CAN be USED! Not this embarrassment where I’m forced standing at the register and cannot use it and would preferably use that over my $ if I have the opportunity.Having an employee say, “Sorry it’s not letting me do X,y,z” or “Sorry it isn’t working” shouldn’t be acceptable, and now I’m black balled into using only one method for my payment.Next time I will leave my order where it sits without making a payment and will not be returning again.

Atmosphere: 3

Food: 4

Service: 3

Sally P

Subway In Buckeye lake is no longer taking coupons. 1/26 I was in there and it was declined. So keep in Mind there only serving to people that can pay full price. I'm not going back can you emajin ? Discrimination against lower income people that cannot afford full priced Subs. The sign is up by the cash register very hard to notice.

Sally P.

Subway In Buckeye lake is no longer taking coupons. 1/26 I was in there and it was declined. So keep in Mind there only serving to people that can pay full price. I'm not going back can you emajin ? Discrimination against lower income people that cannot afford full priced Subs. The sign is up by the cash register very hard to notice.

Jennifer Graham

As soon as you see the door a sign posted "sorry, today we are out of; provolone, spinach, and onions". Enter store another sign says, "sorry, due to inflation, we are not accepting any coupons at this time". Ok, still optimistic, start placing order, am told only have 1 loaf of Italian herbs & cheese bread ?, so go with that and 1 regular Italian. The staff that was there, and made my sandwiches was very pleasant, courteous, and helpful, she also said she had been there since this am, poor girl. Disappointed subway was out of so many items, so many negative signs, maybe someone should of ran to Kroger for some supplies.

Atmosphere: 4

Food: 4

Service: 5

Recommended dishes: Italian B M T, Steak

Zachary Mcdaniel

Subs were cold not toasted had barely any vegetables was thrown together on smashed bread and had the meat and veggies pouring out I will not being come to this subway again

Roc McKibben

The owner refuses to accept any coupons at all!!

Heath Spears

I eat the Tuna sub on Italian herb and cheese bread religiouslyVegetarian options: They have fresh veggiesDietary restrictions: They have calorie limits

Brian Patton

My son really likes the meatball sub

Total Anarchy

9/15/22 I visited the empty store at 4pm. I understand the associates were busy washing dishes in the back but I waited a couple minutes before being noticed (No problem). The Assistant Manager walks out and states they were busy in the back (No problem). I responded with "That's ok I'm not here causing any problems" and the lady instantly disliked what I said. After a long fatigue filled day, the last thing I want is problems.. and every time I come to this Subway or the Hebron Subway, I just have problems. First, I never dine-in but have been charged for dine in (with tax) several times. Second, I noticed the price shot up AND some franchises are taking away meat from their subs!!So this lady makes my Philly. I had to order for my fiance who was at home working and hungry.. and she wrote me "Italian on Italian". After I tell the associate that I need an Italian, I was met with a slightly unconcealed attitude. I ignored it, but paid attention. The lady puts the 12" and 6" into the oven.. sets it to the 6" timer and barely "toasts" the subs. The lady makes MY sub all fast and pushes it aside.. doesn't ask me what I want on it, just skips to the Italian sub. Again, ignored it but paid attention. I gave her the list of toppings as written to me and then asked for spinach on my Philly (Yea, trying to eat healthier here don't judge).The other associate was at the register now. Total $17 and change. Here's when I said something.. I asked if I was being charged for the Philly or the Steak and Cheese. When this lady made the sub it looked like she did a regular amount of provolone cheese because they're halves, there were 4 halves on there and I couldn't see if they were doubled or not. Because I asked about the price and the product I was met with utter hostility.. she went off telling her associate that I was absolutely rude from the beginning and I did this all throughout her interaction with me.. I asked if she was the manager and she told me she was the assistant manager. She told me I need to go and threatened to call the police.. I turned and looked at the only other person in the store, the man in the wheelchair, like is she being serious? I paid and I left without saying anything.When I got home minutes later I opened my sub.. and hardly any steak, barely any toppings.. this is customer service? I won't make the mistake of visiting here anymore, no wonder why your store is always dead when I drive by.

Corina Rico

This is the worst subway I’ve ever been to. Super dirty and the lady was extremely rude. I could not believe how rude she was. Worst customer service.

Bradley Herbert

slow service the two women were rude as hell.will not be back.

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